What is Smartsheet?
Smartsheet is the best way to plan, track, automate, and report on work, enabling you to move from idea to impact 鈥� fast.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
1
Since last award
97 Plan to Renew
1
Since last award
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Smartsheet?
Pros
- Transparent
- Fair
- Acts with Integrity
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Planning and Scheduling
Workflow Management
Document Management
Resource Management
Time & Expense Tracking
Dependency and Milestone Tracking
Reporting
Budget Management
Hierarchical Task Management
Mobile Access
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Ease of Customization
Ease of IT Administration
Breadth of Features
Usability and Intuitiveness
Ease of Data Integration
Business Value Created
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Also Featured in...
Project Portfolio Management - Enterprise
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Project Portfolio Management - Midmarket
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Task Management
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Smartsheet Reviews
Vijay A.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted Mar 2023
Best way to Track timelines for Project Management
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
Flow of claasical timelines along wjth Gantt view
What is your favorite aspect of this product?
Scheduling and tracking tasks
What do you dislike most about this product?
Shortcuts of Excel like Ctrl+D don't work here
What recommendations would you give to someone considering this product?
Use Smartsheets for handling team and tracking timelines. Reminders on due dates gives you sufficient time to act
Pros
- Performance Enhancing
- Enables Productivity
- Unique Features
- Respectful
Chris D.
- Role: Sales Marketing
- Industry: Media
- Involvement: Business Leader or Manager
Submitted Mar 2023
Effective teamwork tool with an intuitive UI
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
Work together effortlessly with an intuitive UI. When there are several people involved in a specification, the smartsheet is an ideal central location for all of the relevant information. The software's user interface was so well thought out that I had no trouble picking it up and running.
What is your favorite aspect of this product?
Because much of our work is still done remotely and coordinated online post-COVID, having access to similar sheets and information, generating reports for one another, and staying current on work progress and needs has been invaluable.
What do you dislike most about this product?
Although it's highly adaptable, it might be time-consuming to set up the many sheets required to generate sufficient data for effective use of the available reports and workspaces. It is really comprehensive, and the degree of simplicity you experience depends on the level of effort you put into it.
What recommendations would you give to someone considering this product?
It can be used for a variety of purposes. It's easier to use than a spreadsheet, but it still includes all the features you'd expect, plus you can tailor it to your exact specifications with filters and automation.
Pros
- Efficient Service
- Inspires Innovation
- Helps Innovate
- Continually Improving Product
Shaun R.
- Role: Sales Marketing
- Industry: Media
- Involvement: End User of Application
Submitted Feb 2023
Smartsheet improved project cooperation
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
Smartsheet has a suite of collaborative features, such as file sharing, alert systems, version control, note keeping, task assignment, and more. With the aforementioned, I can ensure that my entire team is aware of how our projects are developing at all times.
What is your favorite aspect of this product?
When it comes to user friendliness, SmartSheet is in a league of its own. SmartSheet's intuitive design has made it a pleasure to work with from the very first moment. It is really impressive that in SmartSheet we are able to create individualized environments that handle all of our problems with regard to intelligent calendars, forms, and project management overviews, amongst other things.
What do you dislike most about this product?
The primary motivation for our use of Smartsheet thus far has been the requirement for efficient project management. This has necessitated the incorporation of automated procedures into our workflow and the acceleration of both project completion and collaboration.
What recommendations would you give to someone considering this product?
My team has trouble relying solely on Smartsheet to manage all kinds of projects because it does not enable hybrid project management approaches.
Pros
- Reliable
- Security Protects
- Helps Innovate
- Continually Improving Product
