What is Smartsheet?
Smartsheet is the best way to plan, track, automate, and report on work, enabling you to move from idea to impact 鈥� fast.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
1
Since last award
97 Plan to Renew
1
Since last award
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Smartsheet?
Pros
- Transparent
- Fair
- Acts with Integrity
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Planning and Scheduling
Workflow Management
Document Management
Resource Management
Time & Expense Tracking
Dependency and Milestone Tracking
Reporting
Budget Management
Hierarchical Task Management
Mobile Access
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Ease of Customization
Ease of IT Administration
Breadth of Features
Usability and Intuitiveness
Ease of Data Integration
Business Value Created
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Also Featured in...
Project Portfolio Management - Enterprise
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Project Portfolio Management - Midmarket
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Task Management
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Smartsheet Reviews
- Role: Human Resources
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Oct 2023
It does it job, but not remarkable
Likeliness to Recommend
Pros
- Effective Service
- Saves Time
- Helps Innovate
- Reliable
Swapnil K.
- Role: Consultant
- Industry: Energy
- Involvement: End User of Application
Submitted Oct 2023
User friendly product
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
Tool bars and options are easy to find from the main screen unlike other product
What is your favorite aspect of this product?
The dashboard and its customization
What do you dislike most about this product?
Atleast I could not able to export the data from this product to other product. Needs to work on this integration between tools
What recommendations would you give to someone considering this product?
Go for it, it will reduce your billability by atleast 30 to 40%
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Aaliyah V.
- Role: Consultant
- Industry: Other
- Involvement: End User of Application
Submitted Aug 2023
Excellent PPM tool with a lot of options.
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
SmartSheet has made handling many calendars simple, particularly with the 鈥淐reate a Report鈥� option, which allows our employees to pull from various schedules at the same time. Furthermore, the filter, sort, and search tools make it more simple to find what I鈥檓 looking for on large data sheets. Smartsheets is a highly versatile application that can be used for a variety of tasks such as managing projects, task tracking, team collaboration, and work management. It facilitates teamwork. Multiple users can work on the same sheet at the same time, making it simple to track changes, updates, and progress in real-time.
What is your favorite aspect of this product?
Smartsheet is simple to use. It is as simple for a novice user to create and amend a spreadsheet. It is very simple to incorporate workflows and processes without advanced coding knowledge. Smartsheet listens to its users and is constantly improving its platform. After researching numerous platforms, I discovered that Smartsheet met the bulk of my requirements in a single platform. Smartsheet has been very easy for my team members to utilize and execute throughout their groups. . It includes automation tools that can aid in the automation of repetitive chores and workflows. This includes automated alerts, reminders, and notifications.
What do you dislike most about this product?
Smartsheets rely significantly on an online connection. Offline access is limited, which might be troublesome in regions where the internet is low or non-existent. When working on a large spreadsheet or collaborating in real-time, I notice delays and lags due to an inconsistent internet connection.
What recommendations would you give to someone considering this product?
Smartsheet unquestionably emerges as the unrivaled leader in its area when it comes to complete project management solutions, receiving widespread acclaim and recognition for its unsurpassed adaptability, user-friendliness, and powerful feature set. Smartsheet helps people and groups alike to orchestrate and manage their tasks with effortless precision, promoting an environment of greater collaboration and efficiency, due to its intuitive design and seamless integration of cutting-edge capabilities. Smart Sheet is now very beneficial to all of my team members; it greatly assists me in organizing and managing my complete week, month, and year.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Cons
- Charges for Enhancements
