SignUpGenius Customer Reviews 2025 | Volunteer Management

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SignUpGenius

Composite Score

6.9 /10

CX Score

6.9 /10

10 Reviews

What is SignUpGenius?

SignUpGenius helps you simplify and organize the various groups and communities you are involved in with sign up pages for hundreds of thousands of moms, coaches, nonprofits, schools, churches and businesses.

Company Details

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SignUpGenius Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

98 Plan to Renew

92 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+78 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SignUpGenius?

0% Negative

17% Neutral

83% Positive

Pros

Reliable
Enables Productivity
Trustworthy
Efficient Service

Cons

Charges for Enhancements
Leverages Incumbent Status

Feature Ratings

Average 77

Volunteer Management

Registration Management

Volunteer Scheduling

Communications

Volunteer Engagement

Donor Relationship Management

Membership Management

Volunteer or Member Portal

Volunteer Profiles

Member Database

Volunteer Recruitment

Vendor Capability Ratings

Average 83

Ease of IT Administration

Vendor Support

Business Value Created

Breadth of Features

Ease of Data Integration

Usability and Intuitiveness

Ease of Implementation

Quality of Features

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

SignUpGenius Reviews

Charlie G.

Role: Sales Marketing
Industry: Manufacturing
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted Nov 2022

Easy to use and allows participation for events.

Likeliness to Recommend

9 /10

What differentiates SignUpGenius from other similar products?

Perfect product to getting everyone involved in a specific event.

What is your favorite aspect of this product?

Everyone in a group can see what others choose to do for specific events.

What do you dislike most about this product?

There is nothing that I dislike about this product.

What recommendations would you give to someone considering this product?

Great product to use for events and in getting people involved.

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Chuck F.

Role: Information Technology
Industry: Not for Profit
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2022

Good software for nonprofits, steep learning curve

Likeliness to Recommend

8 /10

What differentiates SignUpGenius from other similar products?

Cost and great customer support

What is your favorite aspect of this product?

The cost of the product worked for our non-profit, the customer support is awesome.

What do you dislike most about this product?

It can be difficult to learn

What recommendations would you give to someone considering this product?

Learn the system first, and then set it up.

Pros

Helps Innovate
Continually Improving Product
Reliable
Trustworthy

Cons

Under Delivered

Karrie B.

Role: C-Level
Industry: Not for Profit
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2022

So easy to use to schedule volunteers

Likeliness to Recommend

9 /10

What differentiates SignUpGenius from other similar products?

SignUpGenius is so easy to use on the organization side as well as the volunteer. So much better then trying to manage event sign up on spreadsheets or paper.

What is your favorite aspect of this product?

I love that it is so easy to set up, communicate to volunteers and then send reminder emails once closer to the event.

What do you dislike most about this product?

I can't think of anything that I don't like. This is just such an easy product to use for everyone.

What recommendations would you give to someone considering this product?

This is a great product to help you keep your volunteers organized, request and communicate volunteer times, and simply make your life easier.

Pros

Reliable
Performance Enhancing
Enables Productivity
Unique Features

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SignUpGenius

What is SignUpGenius?

Company Details

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SignUpGenius Ratings

87 Likeliness to Recommend

98 Plan to Renew

92 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+78 Net Emotional Footprint

How much do users love SignUpGenius?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Volunteer Management Includes participant contact information, availability, skill levels, and previous interactions.

Registration Management Includes online and onsite registration, self-registration, application forms, and data synching.

Volunteer Scheduling Includes volunteer self-scheduling, timesheet and time-off approvals, and volunteer assignments.

Communications Includes communication portals, secure messaging, and automated alerts.

Volunteer Engagement Includes volunteer notes, volunteer and activity matching, and volunteer recognition.

Donor Relationship Management Includes campaign management, pledge records and history, and reporting and analytics.

Membership Management Contains constituent contact information and life cycle management for benefits, levels, financial alerting, etc.

Volunteer or Member Portal Includes event sign-up, access to organization's site, and contact information update.

Volunteer Profiles Includes photo IDs, criminal background checks, and volunteer history.

Member Database Includes member records, member directory, and membership renewals.

Volunteer Recruitment Includes customizable directories, volunteer advertising, and volunteer interviews.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

SignUpGenius Reviews

Charlie G.

Easy to use and allows participation for events.

Likeliness to Recommend

Pros

Chuck F.

Good software for nonprofits, steep learning curve

Likeliness to Recommend

Pros

Cons

Karrie B.

So easy to use to schedule volunteers

Likeliness to Recommend

Pros

Title

Feature Ratings

Volunteer Management

Registration Management

Volunteer Scheduling

Communications

Volunteer Engagement

Donor Relationship Management

Membership Management

Volunteer or Member Portal

Volunteer Profiles

Member Database

Volunteer Recruitment

Vendor Capability Ratings

Ease of IT Administration

Vendor Support

Business Value Created

Breadth of Features

Ease of Data Integration

Usability and Intuitiveness

Ease of Implementation

Quality of Features

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training