What is Shopify?
Shopify is a leading cloud-based, multichannel commerce platform designed for small and medium-sized businesses. Merchants can use the software to design, set up, and manage their stores across multiple sales channels, including web, mobile, social media, marketplaces, brick-and-mortar locations, and pop-up shops.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
93 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Shopify?
Pros
- Respectful
- Performance Enhancing
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Order Management
Catalog Management
Payment Processing
Order Portal
Content Management
Integrated Search
Reporting and Analytics
Content Localization
Retargeting Capabilities
Predictive Recommendations
Microsite Management
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Business Value Created
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Availability and Quality of Training
Shopify Reviews
Nelida S.
- Role: Sales Marketing
- Industry: Education
- Involvement: Initial Implementation
Submitted Dec 2021
A Buffet of Options for Your Investment
Likeliness to Recommend
What differentiates Shopify from other similar products?
The ease of adding new products. Everything at your fingertips but also categorized
What is your favorite aspect of this product?
The ease of finding Clients, Products and Credits
What do you dislike most about this product?
After the creation of Credits/Gift Cards the CODES are not easily visible to user (NOT CLIENT) to get to apply to present order.
What recommendations would you give to someone considering this product?
I would get the total understanding of what YOU need. Look to all the features Shopify Offers and make sure it is a good match. Have an open mind of the possibilities what Shopify Offers as your Company Grows. The Possibilities are Endless!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
- Role: Operations
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Dec 2021
Easy to use and intuitive
Likeliness to Recommend
Pros
- Enables Productivity
- Helps Innovate
- Continually Improving Product
- Reliable
Mohammad A.
- Role: Consultant
- Industry: Education
- Involvement: Vendor Selection and Purchasing
Submitted Dec 2021
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
