Sendible Customer Reviews 2025 | Social Media Management

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Sendible

Composite Score

8.4 /10

CX Score

8.8 /10

71 Reviews

What is Sendible?

Manage all aspects of social media - from one place. Do strategic planning, scheduling, publishing, and tracking results without juggling endless tabs and spreadsheets. Manage social networks, schedule messages, engage your audiences, and measure ROI right from one, easy-to-use dashboard.

Company Details

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Awards & Recognition

Sendible won the following awards in the Social Media Management - Enterprise category

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2025 Emotional Footprint Champion

Latest Award, 2025

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

Latest Award, 2025

10 Top Rated Capabilities

10 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2024

2023 Data Quadrant Champion

2023

10 Top Rated Capabilities

6 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Champion

2022

10 Top Rated Capabilities

9 Top Rated Features

2022

Sendible Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Sendible.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

99 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Sendible?

0% Negative

2% Neutral

98% Positive

Pros

Enables Productivity
Trustworthy
Efficient Service
Effective Service

Feature Ratings

Average 85

Social Media Channel Integration Inbound

Social Media Channel Integration Outbound

Social Asset Management

Social Moderation and Workflow Management

Dashboards and Visualization

Campaign Execution

Social Post Archival

Sentiment Analysis

Social Response Management

Contextual Analysis

Trend Analysis

Vendor Capability Ratings

Average 86

Business Value Created

Ease of Implementation

Ease of Data Integration

Quality of Features

Breadth of Features

Ease of Customization

Ease of IT Administration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Usability and Intuitiveness

Vendor Support

Also Featured in...

Social Media Monitoring

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Sendible Reviews

Marian M.

Role: Sales Marketing
Industry: Communications
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2025

Happy client

Likeliness to Recommend

10 /10

What differentiates Sendible from other similar products?

Service.

What is your favorite aspect of this product?

Efficiancy

What do you dislike most about this product?

Non.

What recommendations would you give to someone considering this product?

I highly recommend

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Benjam铆n S.

Role: Sales Marketing
Industry: Media
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2025

Fantastic product

Likeliness to Recommend

9 /10

What differentiates Sendible from other similar products?

Is its strong focus agency use and client managment. Unlike many others tools, it offers white-labeling options and detailed reporting tailored for agencies, making it easy to impress clients.

What is your favorite aspect of this product?

The ability to white-label the platform and create custom reports makes it deal for managing multiple clients.

What do you dislike most about this product?

Is that the interface can feel a bit dated and cluttered at times, especially when managing multiple accounts. The mobile app isn麓t as polished as the desktop version.

What recommendations would you give to someone considering this product?

Make sure tou are comfortable with its interface and workflows, as there麓s a bit of a learning curve. Also, if ypu need to manage social media on the go, consider cheking if the mobile app meets your needs before fully committing.

Pros

Reliable
Enables Productivity
Unique Features
Respectful

Courtney M.

Role: Sales Marketing
Industry: Insurance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2024

"It is worth the expense."

Likeliness to Recommend

10 /10

What differentiates Sendible from other similar products?

At a much cheaper price tag, It has most of the social media management platform functionalities that the other tools have.

What is your favorite aspect of this product?

We are able to see engagement for a post across all platforms in one location.

What do you dislike most about this product?

Reporting and analytics are quite limited compared to other platforms.

What recommendations would you give to someone considering this product?

Like anything in business, a great tool is a worthwhile investment, and it's well worth the expense.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

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Sendible

What is Sendible?

Company Details

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Awards & Recognition

2025 Emotional Footprint Champion

2024 Emotional Footprint Champion

2023 Data Quadrant Champion

2023 Emotional Footprint Champion

2022 Data Quadrant Champion

Sendible Ratings

87 Likeliness to Recommend

99 Plan to Renew

89 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+97 Net Emotional Footprint

How much do users love Sendible?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Social Media Channel Integration Inbound Ability to monitor social media services, such as Facebook, Twitter, LinkedIn, YouTube, and more.

Social Media Channel Integration Outbound Ability to publish to social media services such as Facebook, Twitter, LinkedIn, YouTube, and more.

Social Asset Management Ability to access visual asset library with access permissions and expiry dates to be used on social media.

Social Moderation and Workflow Management Ability to create end-to-end routing and escalation workflows from social content.

Dashboards and Visualization Ability to visualize data and create analytics dashboards.

Campaign Execution Ability to manage social and media assets: tools for social campaign execution, reporting, and analytics.

Social Post Archival Ability to archive social posts and platform activity to create an audit trail.

Sentiment Analysis Ability to analyze and uncover insights from attitudes and opinions expressed on social media.

Social Response Management Ability to respond in-band to social media posts; ability to execute post-time optimization.

Contextual Analysis Ability to use NLP, deep learning and semantic analysis to extract meaning from social posts.

Trend Analysis Ability to monitor trends and traffic on multiple social media sites.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Social Media Monitoring

Sendible Reviews

Marian M.

Happy client

Likeliness to Recommend

Pros

Benjam铆n S.

Fantastic product

Likeliness to Recommend

Pros

Courtney M.

"It is worth the expense."

Likeliness to Recommend

Pros

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Title

Feature Ratings

Social Media Channel Integration Inbound

Social Media Channel Integration Outbound

Social Asset Management

Social Moderation and Workflow Management

Dashboards and Visualization

Campaign Execution

Social Post Archival

Sentiment Analysis

Social Response Management

Contextual Analysis

Trend Analysis

Vendor Capability Ratings

Business Value Created

Ease of Implementation

Ease of Data Integration

Quality of Features

Breadth of Features

Ease of Customization

Ease of IT Administration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Usability and Intuitiveness

Vendor Support