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Semrush

Semrush

Composite Score
8.8 /10
CX Score
8.9 /10
Semrush
8.8 /10

What is Semrush?

Semrush is a leading online visibility management software-as-a-service platform. With over 50 products, tools and add-ons across online visibility management, including tools for search, content, social media and market research, data for more than 140 countries, seamless integration with Google and task management platforms, Semrush is a critical solution for all companies who are serious about online presence.

Company Details


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Awards & Recognition

Semrush won the following awards in the Search Engine Optimization category

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Semrush Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Semrush.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

95 Plan to Renew

1
Since last award

82 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Semrush?

2% Negative
4% Neutral
94% Positive

Pros

  • Performance Enhancing
  • Trustworthy
  • Reliable
  • Enables Productivity

Feature Ratings

Average 85

Keyword 91制片厂

89

Competition Analysis

87

Rank Tracking

85

On-Page Tracker/Optimization

84

Auditing

83

Content Optimization

83

Backlink Tools

83

Analytics and Reporting

83

Local SEO

82

Alerts

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Breadth of Features

84

Quality of Features

84

Usability and Intuitiveness

81

Ease of IT Administration

80

Product Strategy and Rate of Improvement

80

Ease of Data Integration

80

Availability and Quality of Training

79

Ease of Customization

78

Vendor Support

77

Semrush Reviews

Angela W.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

Semrush helps us with our content marketing

Likeliness to Recommend

10 /10

What differentiates Semrush from other similar products?

We use this program to correct and perfect all the SEO of our content marketing. It is quite a useful tool, which has helped us to have better positioning in our web pages, our blog and advertising campaigns, as it provides us with real time data of web pages, organic positions, keywords and much more.

What is your favorite aspect of this product?

It has a complete mapping of the entire customer journey through our web pages, so we can know which sections attract the most traffic. Its SEO management is great, as it allows us to make all the corrections to our articles for the blog and have the keywords, which position our website and all our services.

What do you dislike most about this product?

It takes time to get to know the program, since its learning curve is a little high, but certainly all the effort and time invested is worth it, as it is a very complete program. It may also seem a little expensive for some companies, especially if they are starting, but it is worth the cost, because it has very useful tools that will boost your web pages.

What recommendations would you give to someone considering this product?

SEOs and marketers can use Semrush to analyze their marketing funnels and understand how a website performs in the current situation. You can learn everything about your website to approach and develop your marketing strategy on different levels. Easy to use dashboard and understand every part of the website.

Pros

  • Continually Improving Product
  • Trustworthy
  • Unique Features
  • Inspires Innovation

Ben l.

  • Role: Sales Marketing
  • Industry: Shipping
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Some great features but costly.

Likeliness to Recommend

7 /10

What differentiates Semrush from other similar products?

Excellent competitor research and the best tool for estimated traffic.

What is your favorite aspect of this product?

Competitor analysis and estimated traffic

What do you dislike most about this product?

Very costly and some elements of the user interface can be tricky. Some of the other features are not as good as more specialist tools.

What recommendations would you give to someone considering this product?

Best for people that need to analyse lots of websites, otherwise, it's unlikely to be worth the money.

Pros

  • Unique Features
  • Effective Service
  • Reliable
  • Performance Enhancing

Cons

  • Less Generous
  • Vendor's Interest First

Sabrina L.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Easy to use, great insights

Likeliness to Recommend

10 /10

What differentiates Semrush from other similar products?

Robust search insights

What is your favorite aspect of this product?

Different price level for companies at all sizes

What do you dislike most about this product?

Can smaller companies use the free version for longer?

What recommendations would you give to someone considering this product?

Great tool, def recommended for anyone who wants to be more date driven

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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