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Semrush

Semrush

Composite Score
8.8 /10
CX Score
8.9 /10
Semrush
8.8 /10

What is Semrush?

Semrush is a leading online visibility management software-as-a-service platform. With over 50 products, tools and add-ons across online visibility management, including tools for search, content, social media and market research, data for more than 140 countries, seamless integration with Google and task management platforms, Semrush is a critical solution for all companies who are serious about online presence.

Company Details


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Awards & Recognition

Semrush won the following awards in the Search Engine Optimization category

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Semrush Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Semrush.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

95 Plan to Renew

1
Since last award

82 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Semrush?

2% Negative
5% Neutral
93% Positive

Pros

  • Performance Enhancing
  • Trustworthy
  • Reliable
  • Enables Productivity

Feature Ratings

Average 85

Keyword 91制片厂

89

Competition Analysis

87

Rank Tracking

85

On-Page Tracker/Optimization

84

Content Optimization

84

Auditing

83

Backlink Tools

83

Analytics and Reporting

83

Local SEO

82

Alerts

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Breadth of Features

84

Quality of Features

84

Usability and Intuitiveness

81

Ease of IT Administration

80

Product Strategy and Rate of Improvement

80

Ease of Data Integration

80

Availability and Quality of Training

79

Ease of Customization

77

Vendor Support

77

Semrush Reviews

Harsh K.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

Easy to Use but a bit expensive site.

Likeliness to Recommend

8 /10

What differentiates Semrush from other similar products?

It is the most popular among SEO clients. This is because it has most features and provides best results and analytics.

What is your favorite aspect of this product?

Features and Diverse Analysis Options.

What do you dislike most about this product?

The pricing model of this portal is expensive. I had to go to third-party providers who give cheaper subscriptions.

What recommendations would you give to someone considering this product?

Must try for SEO. Even for beginners, and top-tier managers, for every one it is useful.

Pros

  • Efficient Service
  • Effective Service
  • Caring
  • Saves Time

Cons

  • Vendor's Interest First

Richard S.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2024

Open door to manage our brand on a digital level

Likeliness to Recommend

10 /10

What differentiates Semrush from other similar products?

Since we have been using, it has simplified the task of taking our brand name to the next level, boosting views from different control points, as well as optimizing campaigns through essential keywords so that search engines are oriented to us. It covers the analysis of competitive research, providing enriching tools that have allowed us to obtain better results through the evaluation of the system. The development of quality content for our brand and social networks, running tests and boosting to the next level is something that it knows how to do very well. Multiple campaign management features have allowed our team to measure scalability.

What is your favorite aspect of this product?

It has allowed us to enhance our brand on a digital level, being a precursor of tools that set the standard when it comes to gaining visibility in web spaces. Through tools such as search engine optimization, generation of keywords related to public traffic, management of these keywords through their correct configuration and linking with tools that integrate their monitoring, structural and statistical analysis of the reach of our website, as well as reports and analysis on the growth scale, opportunities for greater reach and evaluation of the flow. It has a great integration with other tools that allow it to complement its function.

What do you dislike most about this product?

Although it is an effective tool in many aspects, the cost per subscription can be too high, the lower-end plans come with few features that do not complement the work we need, therefore, we must access slightly more expensive plans that seem too expensive for what they provide. It would be nice to see more affordable options with much more flexible subscription plans.

What recommendations would you give to someone considering this product?

There are some integrations that present certain types of inconveniences. It is important to review these types of integrations and verify that they do not complicate the management of connections and views with the real purpose of the work, since not being able to connect users captured with Semrush with social networks that you need to complete the link is a problem that does not go hand in hand with the purpose of using the application.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Chisom N.

  • Role: Industry Specific Role
  • Industry: Finance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2024

Easy to use but a bit pricey

Likeliness to Recommend

9 /10

What differentiates Semrush from other similar products?

It has almost all the tools in one and it versatile

What is your favorite aspect of this product?

the fact that i can use one tool to handle different areas in SEO like keyword research, local SEO, technical analysis, auditing etc

What do you dislike most about this product?

it is quite Exxpensive so small scale users will have to struggle to break even with it

What recommendations would you give to someone considering this product?

It is a great tool to use in implementing SEO strategies.

Pros

  • Inspires Innovation
  • Saves Time
  • Helps Innovate
  • Continually Improving Product

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