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Semrush

Semrush

Composite Score
8.8 /10
CX Score
8.9 /10
Semrush
8.8 /10

What is Semrush?

Semrush is a leading online visibility management software-as-a-service platform. With over 50 products, tools and add-ons across online visibility management, including tools for search, content, social media and market research, data for more than 140 countries, seamless integration with Google and task management platforms, Semrush is a critical solution for all companies who are serious about online presence.

Company Details


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Awards & Recognition

Semrush won the following awards in the Search Engine Optimization category

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Semrush Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Semrush.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

95 Plan to Renew

1
Since last award

82 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Semrush?

2% Negative
5% Neutral
93% Positive

Pros

  • Performance Enhancing
  • Trustworthy
  • Reliable
  • Enables Productivity

Feature Ratings

Average 85

Keyword 91制片厂

89

Competition Analysis

87

Rank Tracking

85

On-Page Tracker/Optimization

84

Content Optimization

84

Auditing

83

Backlink Tools

83

Analytics and Reporting

83

Local SEO

82

Alerts

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Breadth of Features

84

Quality of Features

84

Usability and Intuitiveness

81

Ease of IT Administration

80

Product Strategy and Rate of Improvement

80

Ease of Data Integration

80

Availability and Quality of Training

79

Ease of Customization

77

Vendor Support

77

Semrush Reviews

Jacek K.

  • Role: Sales Marketing
  • Industry: Engineering
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2024

One of the top SEO tools, but pricey

Likeliness to Recommend

8 /10

What differentiates Semrush from other similar products?

Very comprehensive tool

What is your favorite aspect of this product?

Variety of tools and good visibility of the areas that needs focusing on

What do you dislike most about this product?

Pricing is really high

What recommendations would you give to someone considering this product?

Great if you need one of the best SEO tools

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Rochelle B.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2024

Good all-rounder SEO tool

Likeliness to Recommend

8 /10

What differentiates Semrush from other similar products?

The SEM Rush training academy and other add on features, which come at additional costs. Otherwise I think it's fairly similar to other products on the market.

What is your favorite aspect of this product?

Competitve benchmarking and SEO audit functionality

What do you dislike most about this product?

It doesn't deeplink to our CMS

What recommendations would you give to someone considering this product?

I would recommend starting with a free trial and engaging with a product expert to help achieve your goals with the platform

Pros

  • Trustworthy
  • Fair
  • Enables Productivity
  • Efficient Service

Bridget G.

  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2024

The Most In-Depth SEO Tool I've Tried

Likeliness to Recommend

8 /10

What differentiates Semrush from other similar products?

Semrush takes a very technical approach to SEO, without any fluff or user-friendly interface. That means that there is a strong learning curve to the product - but it's worth it for the in-depth data you receive!

What is your favorite aspect of this product?

Easy to implement and highly customizable.

What do you dislike most about this product?

The technical focus of Semrush can sometimes make using the tool feel mundane. You have to get used to the barebones interface.

What recommendations would you give to someone considering this product?

If you're serious about all aspects of SEO, this tool is a great option! If you are a beginner or only need to cover the basics, another cheaper tool may be your best route.

Pros

  • Efficient Service
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Cons

  • Charges for Enhancements
  • Slower Product Innovation
  • Commodity Features

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