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Scanmarket

Composite Score
8.4 /10
CX Score
8.6 /10
Category
Scanmarket
8.4 /10

What is Scanmarket?

Scanmarket is one of few strategic sourcing solution providers capable of delivering innovative yet user-friendly quality technology, combined with solid execution, support & services. Scanmarket is a source-to-contract (S2C) software provider that develops advanced functionalities in an effortless design. Our S2C solution is attuned to meet the needs of procurement, legal and finance professionals with applications for strategic sourcing, contract lifecycle management, and third-party risk management.

Company Details


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Awards & Recognition

Scanmarket won the following awards in the Strategic Sourcing category

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Scanmarket Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Scanmarket.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

1
Since last award

92 Plan to Renew

3
Since last award

81 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Scanmarket?

7% Negative
6% Neutral
87% Positive

Pros

  • Friendly Negotiation
  • Respectful
  • Client Friendly Policies
  • Fair

Feature Ratings

Average 78

Auction Management

90

eAuction Functionality

88

ERFx

84

Procurement Management

81

Communications

80

Contract Management

79

Supplier Management

78

Spend Analysis

75

Workflow Management

74

Vendor Capability Ratings

Average 80

Vendor Support

88

Availability and Quality of Training

87

Ease of IT Administration

84

Ease of Implementation

84

Ease of Customization

81

Usability and Intuitiveness

80

Breadth of Features

79

Business Value Created

79

Quality of Features

77

Ease of Data Integration

77

Product Strategy and Rate of Improvement

74

Scanmarket Reviews

Karen B.

  • Role: Vendor Management
  • Industry: Manufacturing
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2022

Amazing customer service.

Likeliness to Recommend

8 /10

What differentiates Scanmarket from other similar products?

Ease of use and the customer service. I love that they can train my end users.

What is your favorite aspect of this product?

Stable environment with good customer service

What do you dislike most about this product?

Nothing bad to say about the product

What recommendations would you give to someone considering this product?

It's a system that can grow with your organizations needs.

Pros

  • Trustworthy
  • Efficient Service
  • Effective Service
  • Caring

Lynna B.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Sep 2022

Absolutely CRITICAL to our RFQ process - love it!

Likeliness to Recommend

10 /10

What differentiates Scanmarket from other similar products?

The customizable templates, the various auction types, the supplier management - all great!

What is your favorite aspect of this product?

the ability to stay organized, and capturing of data that is easily analyzed.

What do you dislike most about this product?

would like the 'add contact' feature to include all fields, not just name & email. Having to take extra steps to modify the contact after it's created is probably my only complaint.

What recommendations would you give to someone considering this product?

Work with your Scanmarket team - they've got the know-how you need to create the most effective sourcing strategies.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Role: Operations
  • Industry: Food and Beverage
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jan 2022

Excellent Support and eSourcing capabilities

Likeliness to Recommend

8 /10

Pros

  • Caring
  • Respectful
  • Fair
  • Trustworthy

Cons

  • Commodity Features
  • Inhibits Innovation
  • Leverages Incumbent Status

Most Popular Scanmarket Comparisons

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