
What is Samsara?
Lower fuel costs, boost efficiency, track your equipment, and more. All on one platform.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceSamsara Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Samsara.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
95 Likeliness to Recommend
2
Since last award
98 Plan to Renew
3
Since last award
75 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Samsara?
Pros
- Transparent
- Includes Product Enhancements
- Helps Innovate
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
GPS Tracking
Asset Management
Vehicle Management
Driver Management
Fleet Maintenance
Dispatch Management
Fuel Management
Cargo Management
Vendor Capability Ratings
Breadth of Features
Ease of Implementation
Quality of Features
Usability and Intuitiveness
Business Value Created
Availability and Quality of Training
Ease of Data Integration
Ease of IT Administration
Vendor Support
Product Strategy and Rate of Improvement
Ease of Customization
Samsara Reviews
Eric H.
- Role: Operations
- Industry: Food and Beverage
- Involvement: Business Leader or Manager
Submitted Jun 2025
Samsara has helped our transportation be more safe
Likeliness to Recommend
What differentiates Samsara from other similar products?
Samsara offers a litany of great features that separate it from the pack. The ability to partner with other outside vendors (Penske, Ryder, Carrier, etc) is a huge plus and has helped our organization stay on top of maintenance for our trucks. The ability to have more than 1 peripheral connected to the device is also a major positive in helping ensure that our refrigerated trailers maintain a safe temperature to transport food all across the country!
What is your favorite aspect of this product?
My favorite aspect of Samsara is the ease of use and training. From the dispatch team to the driver it is seamless and makes total sense. It is very intuitive and once you start digging around and understanding how the system works, it all kind of plays into the next thing and provides a very comprehensive overview of the product and how it's best used
What do you dislike most about this product?
There aren't a ton of critiques I have for the product outside of the price, it is very costly. Ultimately, our organization WILL save money though, so it kind of washes out in the end
What recommendations would you give to someone considering this product?
I would say that if you are struggling to understand the issues your drivers are having on the road that continue to lead up to safety incidents you should seriously consider using Samsara. It has helped us to have an insider scoop into the daily comings and goings of our drivers and has helped guide conversations about what we all can be doing to be as safe as possible out on the road
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy
- Role: Finance
- Industry: Transportation
- Involvement: Business Leader or Manager
Submitted Jun 2025
Big Brother I Don鈥檛 Mind Having
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
April B.
- Role: Operations
- Industry: Transportation
- Involvement: End User of Application
Submitted Jun 2025
SOFTWARE IS VERY USER FRIENDLY.
Likeliness to Recommend
What differentiates Samsara from other similar products?
MORE USER FRIENDLY
What is your favorite aspect of this product?
USEABLITY
What do you dislike most about this product?
TRACKING SPPED
What recommendations would you give to someone considering this product?
WOULD HIGHLY RECOMMEND
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing