
What is Samsara?
Lower fuel costs, boost efficiency, track your equipment, and more. All on one platform.
Company Details
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Get AssistanceSamsara Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
95 Likeliness to Recommend
2
Since last award
98 Plan to Renew
3
Since last award
75 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Samsara?
Pros
- Transparent
- Includes Product Enhancements
- Helps Innovate
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
GPS Tracking
Asset Management
Vehicle Management
Driver Management
Fleet Maintenance
Dispatch Management
Fuel Management
Cargo Management
Vendor Capability Ratings
Breadth of Features
Ease of Implementation
Quality of Features
Usability and Intuitiveness
Business Value Created
Availability and Quality of Training
Ease of Data Integration
Ease of IT Administration
Vendor Support
Product Strategy and Rate of Improvement
Ease of Customization
Samsara Reviews
HARMANPREET K.
- Role: Human Resources
- Industry: Transportation
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2023
EASY TO USE
Likeliness to Recommend
What differentiates Samsara from other similar products?
EASY TO USE AND FACED THE TECHNICAL ISSUES VERY RARE.
What is your favorite aspect of this product?
TRACKING AND UPLOADING DOCS FROM THE DRIVER.
What do you dislike most about this product?
EVERYTHING IS OK.
What recommendations would you give to someone considering this product?
I'LL HIGHLY RECCOMEND THEM.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
jimmy L.
- Role: Operations
- Industry: Transportation
- Involvement: Business Leader or Manager
Submitted Oct 2023
The best out of all GPS products for your fleet!
Likeliness to Recommend
What differentiates Samsara from other similar products?
Easy to use and in real time.
What is your favorite aspect of this product?
Real time don't have to wait.
What do you dislike most about this product?
Takes a long time to download videos.
What recommendations would you give to someone considering this product?
Ask for a trial like they gave me and see what it can do for you!.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Garry N.
- Role: Industry Specific Role
- Industry: Transportation
- Involvement: Business Leader or Manager
Submitted Jan 2023
Good Product, but room for improvement.
Likeliness to Recommend
What differentiates Samsara from other similar products?
Ease of installation and basic use.
What is your favorite aspect of this product?
Advancement of real time GPS data, and looking forward to future advancement.
What do you dislike most about this product?
I consider the warranty process bulky considering the simplicity of troubleshooting.
What recommendations would you give to someone considering this product?
Overall a good system to operate and getting better all the time.
Pros
- Continually Improving Product
- Trustworthy
- Effective Service
- Respectful