What is Salesforce Sales Cloud?
The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
96 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Sales Cloud?
Pros
- Respectful
- Reliable
- Enables Productivity
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Sales Management
Account and Contact Management
Analytics and Reporting
Customer Service Management
Collaboration
Activity and Workflow Management
Marketing Management
Quote Contract and Proposal
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Breadth of Features
Business Value Created
Quality of Features
Availability and Quality of Training
Ease of Data Integration
Ease of Customization
Ease of Implementation
Product Strategy and Rate of Improvement
Ease of IT Administration
Usability and Intuitiveness
Vendor Support
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Sales Engagement Platforms
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Conversation Intelligence
Translation missing: en.product_page.ratings.score 9.0
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Sales Enablement
Translation missing: en.product_page.ratings.score 8.9
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Lead Management
Translation missing: en.product_page.ratings.score 8.9
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Salesforce Sales Cloud Reviews
Sanjay Kumar C.
- Role: Operations
- Industry: Machinery
- Involvement: Business Leader or Manager
Submitted Apr 2022
Overall Satisfaction with Salesforce
Likeliness to Recommend
What differentiates Salesforce Sales Cloud from other similar products?
Makes it so much easier to log emails and phone calls into Salesforce
What is your favorite aspect of this product?
Very nice features for tracking and logging email. Comprehensive, easy to use! Added functionality beyond the basic e-mail app for the Android OS, which makes daily tasks easier.
What do you dislike most about this product?
A little slow but otherwise a time saver. Would you please remove the calendar notifications? I use Google Calendar and have no intention of replacing it with this Salesforce Inbox app.
What recommendations would you give to someone considering this product?
I will advise to use it if you have your own business, it help a lot and try it. I can assure you, you will suggest to those person who will require it,
Pros
- Performance Enhancing
- Enables Productivity
- Caring
- Fair
Mike S.
- Role: Industry Specific Role
- Industry: Machinery
- Involvement: End User of Application
Submitted Apr 2022
The greatest cloud-based sales management system
Likeliness to Recommend
What differentiates Salesforce Sales Cloud from other similar products?
Salesforce allows us to acquire tremendous insight into the most essential business indicators while also easing the job of sales and support teams. We have boosted our sales efficiency and reporting structure as a result of this. Basically, it saves us time and money by allowing us to work fast and efficiently.
What is your favorite aspect of this product?
I'd like to point out that the quality is fantastic. I primarily use this CRM for the chat and email processes. It's the greatest program for keeping track of the sales and orders of our company. This program allows us to keep track of our business data and generate essential reports. In my everyday job life, I appreciate this platform, and it has now become my lifeline.
What do you dislike most about this product?
There were no large or essential difficulties that I had to deal with. However, it would be beneficial to make this platform adaptable to any vendor. We occasionally experience delays when utilizing the software.
What recommendations would you give to someone considering this product?
If you're searching for the most secure and dependable platform for a management system, then you embark on the Salesforce CRM. Because they are technically proficient and soft-spoken, technical assistance and service are also beneficial. It's a great option for businesses that have very specific processes and guidelines to be followed. The reports are also outstanding.
Pros
- Continually Improving Product
- Reliable
- Unique Features
- Effective Service
- Role: Information Technology
- Industry: Healthcare
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2022
Slightly Expensive but Wonderful Product
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
