91制片厂

Latest 91制片厂


This content is currently locked.

Your current 91制片厂 subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)
Salesforce Sales Cloud Logo Award Winner Product Badge
Salesforce Sales Cloud Logo Award Winner Product Badge
Salesforce.com Inc

Salesforce Sales Cloud

Composite Score
8.8 /10
CX Score
8.9 /10
Category
Salesforce Sales Cloud
8.8 /10

What is Salesforce Sales Cloud?

The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Salesforce Sales Cloud won the following awards in the Customer Relationship Management - Enterprise category

Filter By

Salesforce Sales Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Salesforce Sales Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

96 Plan to Renew

83 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salesforce Sales Cloud?

3% Negative
7% Neutral
90% Positive

Pros

  • Respectful
  • Reliable
  • Enables Productivity
  • Acts with Integrity

Feature Ratings

Average 84

Lead Management

87

Sales Management

87

Account and Contact Management

86

Analytics and Reporting

85

Customer Service Management

85

Collaboration

85

Activity and Workflow Management

83

Marketing Management

82

Quote Contract and Proposal

82

Telephony and Call Center Management

79

Mobile

77

Vendor Capability Ratings

Average 83

Breadth of Features

86

Business Value Created

85

Quality of Features

85

Availability and Quality of Training

83

Ease of Data Integration

82

Ease of Customization

82

Ease of Implementation

81

Product Strategy and Rate of Improvement

81

Ease of IT Administration

81

Usability and Intuitiveness

81

Vendor Support

80

Salesforce Sales Cloud Reviews

Pablo Q.

  • Role: Sales Marketing
  • Industry: Insurance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2025

Salesforce is the Ultimate tool!

Likeliness to Recommend

9 /10

What differentiates Salesforce Sales Cloud from other similar products?

Salesforce Sales Cloud Enterprise stands out for its deep customization, advanced automation, and powerful AI-driven insights. It鈥檚 designed to scale with complex teams, seamlessly integrates with a vast ecosystem of tools, and offers enterprise-grade security and support鈥攎aking it ideal for businesses that need a flexible, high-performance CRM platform.

What is your favorite aspect of this product?

My favorite aspect of Salesforce is its ability to bring clarity and coordination across the entire sales process. With real-time data, powerful automation, and seamless collaboration tools, it empowers teams to stay aligned, act faster, and close more deals鈥攚hile delivering a personalized experience to every customer.

What do you dislike most about this product?

What I dislike most about Salesforce is its complexity for new users. While it's incredibly powerful, the learning curve can be steep without proper onboarding or guidance, which can overwhelm teams and slow down adoption initially.

What recommendations would you give to someone considering this product?

If you鈥檙e considering Salesforce, my top recommendation is to start with a clear plan鈥攌now your goals, map out your processes, and invest in proper training. Salesforce can do almost anything, but without clarity and guidance, it鈥檚 easy to get lost in the options.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Heinrich O.

  • Role: C-Level
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2025

Powerful CRM with great features but costly.

Likeliness to Recommend

10 /10

What differentiates Salesforce Sales Cloud from other similar products?

-Highly Customizable & Scalable Offers extensive customization options with custom objects, workflows, automation, and integrations. Scales easily from small businesses to large enterprises without switching platforms. -AI-Powered Insights with Einstein AI Predictive lead scoring and opportunity insights help sales teams focus on high-value deals. AI-driven forecasting improves sales predictions and decision-making. - Extensive App & Integration Ecosystem Salesforce AppExchange provides thousands of third-party integrations (e.g., Slack, LinkedIn Sales Navigator, HubSpot, etc.).

What is your favorite aspect of this product?

-The Flow 91制片厂er and Process Automation tools allow businesses to streamline repetitive tasks, automate approvals, and improve sales efficiency. -Einstein AI helps sales teams prioritize leads and forecast revenue with predictive insights. -Highly customizable dashboards and reports provide real-time visibility into sales performance.

What do you dislike most about this product?

Expensive pricing 鈥 At $165 per user/month, costs can add up quickly, especially for small businesses. Steep learning curve 鈥 The platform is powerful but requires extensive training to use effectively. Customization requires expertise 鈥 While Salesforce is highly flexible, making advanced changes often requires a developer or consultant, adding to the total cost.

What recommendations would you give to someone considering this product?

1. Evaluate Your Budget & Needs Salesforce is feature-rich but expensive, so make sure you need Enterprise-level features before committing. If you're a small team with simple sales processes, a lower-tier plan (Professional) or an alternative CRM might be more cost-effective. 2. Plan for Training & Adoption Salesforce has a steep learning curve鈥攖rain your team using Trailhead (free Salesforce training) or invest in formal training. Designate a Salesforce admin to manage setup, workflows, and ongoing updates. 3. Start with Essential Features & Scale Up Don't overcomplicate your setup initially鈥攕tart with core CRM functionalities

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Nasser K.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2025

Business management

Likeliness to Recommend

9 /10

What differentiates Salesforce Sales Cloud from other similar products?

It is the it has the best data encryption and it is also a cloud-based storage best in business management and monitoring

What recommendations would you give to someone considering this product?

Best for inventory and data management also it is a user-friendly interface

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Salesforce Sales Cloud Comparisons

Visit our IT鈥檚 Moment: A Technology-First Solution for Uncertain Times Resource Center
Over 100 analysts waiting to take your call right now: +1 (703) 340 1171