- Not-for-profits (NFPs) are key players in the social impact ecosystem. They have an opportunity to leverage AI and ML to address complex societal challenges across diverse mission areas.
- Many NFPs focus narrowly on individual projects, missing the broader potential of integrating AI and ML to optimize delivery and operational capabilities.
- The NFP sector encompasses activities such as fundraising, program delivery, volunteer management, advocacy and constituent engagement, all of which can be enhanced with AI-driven insights.
- Trends like digital transformation, equity, and sustainability are reshaping NFP operations, with AI and ML enabling smarter decision-making and more impactful service delivery.
- AI and ML tools are revolutionizing NFP by optimizing program delivery, streamlining operational workflows and automating repetitive tasks, allowing organizations to focus on their missions.
- Predictive analytics, natural language processing and other AI capabilities empower NFPs to measure impact, forecast needs, and personalize services for constituents and donors.
Our Advice
Critical Insight
Make NFP leadership aware of the potential benefits and risks of transforming core functions and essential services delivery with responsible AI solutions.
Impact and Result
The research can be used as a tool for NFPs to inform their AI and ML strategy. AI can have transformative impact as it can drive better fundraising success, operational efficiency, and improved decision-making to deliver tangible benefits across mission-critical areas and operations