SailPoint Identity Security Cloud Customer Reviews 2025

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SailPoint Technologies Holdings, Inc.

SailPoint Identity Security Cloud

Composite Score

8.5 /10

CX Score

8.8 /10

31 Reviews

What is SailPoint Identity Security Cloud?

Identity security tailored for your enterprise Built on our unified identity security platform SailPoint Atlas, SailPoint Identity Security Cloud is designed to meet an organization鈥檚 needs at every step of their identity security journey. With each suite building on the next, organizations gain more advanced options as their identity management and governance requirements grow in size, scale and complexity.

Company Details

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Awards & Recognition

SailPoint Identity Security Cloud won the following awards in the Identity and Access Management category

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2025 Data Quadrant Champion

Latest Award, 2025

6 Top Rated Capabilities

4 Top Rated Features

Latest Award, 2025

2024 Emotional Footprint Champion

2024

SailPoint Identity Security Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SailPoint Identity Security Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

3
Since last award

100 Plan to Renew

80 Satisfaction of Cost Relative to Value

5
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SailPoint Identity Security Cloud?

0% Negative

0% Neutral

100% Positive

Pros

Unique Features
Effective Service
Caring
Acts with Integrity

Feature Ratings

Average 80

Provisioning Deprovisioning

Identity Governance

Reporting

Access Request Management

Advanced Provisioning

Activity Monitoring Alerts

Password Management

Web Cloud Single Sign on (SSO)

Multi-Factor Authentication (MFA)

Privileged Access Management

Mobility Support

Vendor Capability Ratings

Average 79

Usability and Intuitiveness

Vendor Support

Ease of Data Integration

Breadth of Features

Ease of IT Administration

Quality of Features

Business Value Created

Ease of Customization

Product Strategy and Rate of Improvement

Ease of Implementation

Availability and Quality of Training

Also Featured in...

Identity Governance and Administration

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SaaS Management

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SailPoint Identity Security Cloud Reviews

Harsh pratap R.

Role: Information Technology
Industry: Engineering
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Apr 2024

Product Experience with SailPoint IdentityNow

Likeliness to Recommend

9 /10

What differentiates SailPoint Identity Security Cloud from other similar products?

More customizable product over other identities tool and easy to deploy with cloud services and user friendly and also has self service request features.

What is your favorite aspect of this product?

Auto Provisioning and Deprovisioning and self service request features.

What do you dislike most about this product?

Limited Developer community.

What recommendations would you give to someone considering this product?

Best for large organization.

Pros

Continually Improving Product
Reliable
Enables Productivity
Efficient Service

Imdad K.

Role: Information Technology
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2023

Fantastic product!

Likeliness to Recommend

10 /10

What differentiates SailPoint Identity Security Cloud from other similar products?

Sailpoint allows strong customization for your internal tool, being developed on java it has strong visibility across domains.

What is your favorite aspect of this product?

User provisioning

What do you dislike most about this product?

Sometime its difficult to identify if its bug or missing product feature!!

What recommendations would you give to someone considering this product?

Just go for it, its fantastic for any business domain.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Cons

Less Efficient Service
Less Respectful
Vendor's Interest First

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SailPoint Identity Security Cloud

What is SailPoint Identity Security Cloud?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

SailPoint Identity Security Cloud Ratings

89 Likeliness to Recommend

3 Since last award

100 Plan to Renew

80 Satisfaction of Cost Relative to Value

5 Since last award

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love SailPoint Identity Security Cloud?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Provisioning Deprovisioning Functionality for providing access rights to new users/removing access rights in an intuitive way.

Identity Governance Software allows identities and access to be centrally managed through policies.

Reporting Software provides reporting functionality

Access Request Management Software allows IT to track and manage user access requests.

Advanced Provisioning Software provides advanced customization and automation for user access provisioning.

Activity Monitoring Alerts User access patterns can be monitored with rule-based alerts for sensitive data access requests.

Password Management Software provides credential management and retrieval functionality.

Web Cloud Single Sign on (SSO) Single sign-on capability extends to web and cloud application instances.

Multi-Factor Authentication (MFA) Supports multi-factor device and app authentication.

Privileged Access Management Software provides visibility into specific user access patterns

Mobility Support Software is optimized for mobile usage.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Also Featured in...

Identity Governance and Administration

SaaS Management

SailPoint Identity Security Cloud Reviews

Harsh pratap R.

Product Experience with SailPoint IdentityNow

Likeliness to Recommend

Pros

Imdad K.

Fantastic product!

Likeliness to Recommend

Pros

Cons

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Title

3
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5
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Feature Ratings

Provisioning Deprovisioning

Identity Governance

Reporting

Access Request Management

Advanced Provisioning

Activity Monitoring Alerts

Password Management

Web Cloud Single Sign on (SSO)

Multi-Factor Authentication (MFA)

Privileged Access Management

Mobility Support

Vendor Capability Ratings

Usability and Intuitiveness

Vendor Support

Ease of Data Integration

Breadth of Features

Ease of IT Administration

Quality of Features

Business Value Created

Ease of Customization

Product Strategy and Rate of Improvement

Ease of Implementation

Availability and Quality of Training