RoboForm Password Manager Customer Reviews 2025

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RoboForm Password Manager

Composite Score

8.4 /10

CX Score

8.2 /10

50 Reviews

What is RoboForm Password Manager?

Roboform is a multi-platform secure password manager solution. RoboForm securely stores all of your passwords and logs you in with a single click (or tap) which saves time entering personal and billing information with AutoFill for long web forms.

Company Details

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RoboForm Password Manager Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

78 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+77 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love RoboForm Password Manager?

0% Negative

16% Neutral

84% Positive

Pros

Respectful
Security Protects
Reliable
Fair

Feature Ratings

Average 83

Password Generator

Access From Multiple Devices

Credential Management

Encryption and Decryption

Autosave and Autofill

Vault for Each User

Work and Personal

Policy Engine and Enforcements

Multi-Factor Authentication (MFA)

End User Self Serve

AD/LDAP Sync

Vendor Capability Ratings

Average 76

Ease of Implementation

Business Value Created

Ease of Data Integration

Breadth of Features

Quality of Features

Ease of IT Administration

Vendor Support

Usability and Intuitiveness

Ease of Customization

Product Strategy and Rate of Improvement

Availability and Quality of Training

RoboForm Password Manager Reviews

Jose R.

Role: Information Technology
Industry: Healthcare
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2025

A great password manager at a great price!

Likeliness to Recommend

9 /10

What differentiates RoboForm Password Manager from other similar products?

RoboForm has an estblished history and has not been involved in any data leaks compared to other password managers.

What is your favorite aspect of this product?

Our favorite aspect of RoboForm is it's seamless setup and ease of use not only in terms of administration for our IT staff but also for our end users.

What do you dislike most about this product?

We have found that RoboForm can be resource intensive specially on older systems, sometimes leading to complaints from users.

What recommendations would you give to someone considering this product?

The price is right and the ease of use is great, go for it!

Pros

Efficient Service
Effective Service
Caring
Saves Time

Bernhard D.

Role: Consultant
Industry: Communications
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2025

Best Price feature relation

Likeliness to Recommend

8 /10

What differentiates RoboForm Password Manager from other similar products?

No "the best of the best" promotion. Just delivering reliable services. Worth it.

What is your favorite aspect of this product?

Use over different Devices and Workplaces

What do you dislike most about this product?

some restrictions which do not allow auto completion and make me copy paste the credentials. (Perhaps not and issue of Roboform)

What recommendations would you give to someone considering this product?

Plan your setup. Implement a training in usage. Define and train managers, if you have several teams.

Pros

Enables Productivity
Trustworthy
Efficient Service
Effective Service

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Aug 2025

Good password manager

Likeliness to Recommend

9 /10

Pros

Reliable
Saves Time
Security Protects
Caring

Cons

Slower Product Innovation

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RoboForm Password Manager

What is RoboForm Password Manager?

Company Details

Need Assistance?

RoboForm Password Manager Ratings

92 Likeliness to Recommend

98 Plan to Renew

78 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+77 Net Emotional Footprint

How much do users love RoboForm Password Manager?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Password Generator Software includes the ability for users to generate strong passwords.

Access From Multiple Devices Software can be accessed from multiple devices. Ideally this access will be possible regardless of the operating system used.

Credential Management Software provides credential management and retrieval functionality.

Encryption and Decryption Advanced capabilities to encode data and information with visibility and controls.

Autosave and Autofill Allows for passwords to be autosaved and autofilled when accessing resources again.

Vault for Each User Each user has access to their own password vault.

Work and Personal Offers the ability for users to leverage some or all software features for personal use.

Policy Engine and Enforcements Includes standard and/or customizable security policies, and the ability to enforce policies.

Multi-Factor Authentication (MFA) Supports multi-factor device and app authentication.

End User Self Serve Intuitive portal designed for end users to create incident tickets, request services, and access status and FAQs.

AD/LDAP Sync Groups and users can be synced with Active Directory or LDAP

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

RoboForm Password Manager Reviews

Jose R.

A great password manager at a great price!

Likeliness to Recommend

Pros

Bernhard D.

Best Price feature relation

Likeliness to Recommend

Pros

Good password manager

Likeliness to Recommend

Pros

Cons

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Title

Feature Ratings

Password Generator

Access From Multiple Devices

Credential Management

Encryption and Decryption

Autosave and Autofill

Vault for Each User

Work and Personal

Policy Engine and Enforcements

Multi-Factor Authentication (MFA)

End User Self Serve

AD/LDAP Sync

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Ease of Data Integration

Breadth of Features

Quality of Features

Ease of IT Administration

Vendor Support

Usability and Intuitiveness

Ease of Customization

Product Strategy and Rate of Improvement

Availability and Quality of Training