What is Robin?
Make every space and desk simple to book and colleagues easy to find. With real-time analytics, ensure every square foot of your office supports employee productivity and engagement for the whole company, even as work changes.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
15
Since last award
90 Plan to Renew
20
Since last award
79 Satisfaction of Cost Relative to Value
15
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+82 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Robin?
Pros
- Caring
- Respectful
- Fair
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Reservation System
Workspace Maps/Floorplans
Workflows and Notifications
Multi Device Capability
Space Descriptions
Dashboards and Reporting
Administrator Controls
API Integration
Phone Integration
Custom Search
Contact Tracing
Vendor Capability Ratings
Usability and Intuitiveness
Availability and Quality of Training
Business Value Created
Vendor Support
Ease of Implementation
Ease of IT Administration
Product Strategy and Rate of Improvement
Quality of Features
Breadth of Features
Ease of Customization
Ease of Data Integration
Robin Reviews
Nikki E.
- Role: Operations
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted May 2025
Robin makes my job easier every day!
Likeliness to Recommend
What differentiates Robin from other similar products?
I haven't used similar products,
What is your favorite aspect of this product?
Very easy to use, always thinking ahead with new features needed, customer support is amazing, fits the business need incredibly well
What do you dislike most about this product?
Hard to say - we are heavily remote compared to many customers so don't use all the features to the full extent
What recommendations would you give to someone considering this product?
Explore analytics, there's so much Robin can help you learn about your business!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Mike M.
- Role: Information Technology
- Industry: Education
- Involvement: IT Leader or Manager
Submitted Nov 2024
Easy to use, but a bit pricey
Likeliness to Recommend
What differentiates Robin from other similar products?
It is easier to use and much better UX (end user experience) then some of their competitors, especially Microsoft. But, Microsoft is becoming easier to use and manage for similar aspects. So those that are a Microsoft shop may not see/need the added value pieces of Robin at that price point
What is your favorite aspect of this product?
Pretty easy to manage when you just have a couple of sites. You can customize settings for rooms on different floors.
What do you dislike most about this product?
The license costs for rooms and desks seems a bit high to me
What recommendations would you give to someone considering this product?
If you find value and use cases for 75% of the features that Robin offers you will definitely get your moneys worth and I would recommend. If you aren鈥檛 going to use that much you may be better off looking for a more inexpensive solution.
Pros
- Enables Productivity
- Caring
- Respectful
- Fair
Cons
- Vendor's Interest First
- Commodity Features
- Less Inspiring
Beno卯t D.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2024
Great space management tool!
Likeliness to Recommend
What differentiates Robin from other similar products?
I'll be totally honest. I have never used any other similar tool. I don't know any other tool that is similar. That being said, Robin has a great UI and it is easy to use.
What is your favorite aspect of this product?
It is fast, reliable, and the UI is simple and attractive.
What do you dislike most about this product?
There is nothing that I particularly dislike about the product, but if I could do similar actions via a mobile app that would be fantastic!
What recommendations would you give to someone considering this product?
Make sure that it meets your needs first. If you don't need to have your employees reserve rooms or desks, I guess you can skip this application. However if you are in need of such a solution, Robin does a great job!
Pros
- Reliable
- Saves Time
- Performance Enhancing
- Efficient Service
