RelativityOne Customer Reviews 2026 | eDiscovery

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Relativity

RelativityOne

Composite Score

8.6 /10

CX Score

8.8 /10

48 Reviews

What is RelativityOne?

Relativity brings the entire e-discovery process together in one extensible platform, connected to your organization鈥檚 most sensitive data鈥攁nd supported by the community of experts you need to untangle it all. With the latest in advanced searching and analytics, machine learning, and visualizations all built in, Relativity is your complete platform for organizing data, discovering the truth, and acting on it.

Company Details

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Awards & Recognition

RelativityOne won the following awards in the eDiscovery category

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2025 Data Quadrant Champion

Latest Award, 2025

8 Top Rated Capabilities

11 Top Rated Features

Latest Award, 2025

2025 Emotional Footprint Champion

2025

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2025

2024 Data Quadrant Champion

2024

9 Top Rated Capabilities

11 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Product Impact

2024

2023 Data Quadrant Champion

2023

5 Top Rated Capabilities

5 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Champion

2022

RelativityOne Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on RelativityOne.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

2
Since last award

97 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love RelativityOne?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Reliable
Performance Enhancing
Effective Service

Feature Ratings

Average 86

Review

Data Analysis and Visualization

Legal Hold

Tagging Metadata and Organization

Native Format

Optical Character Recognition

Email Threading

Classification and Data Parsing

Audio Transcription

Annotations

Chain of Custody Preservation

Vendor Capability Ratings

Average 83

Usability and Intuitiveness

Quality of Features

Business Value Created

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Data Integration

Vendor Support

Availability and Quality of Training

Ease of Customization

Ease of IT Administration

Ease of Implementation

RelativityOne Reviews

Rushabh L.

Role: Consultant
Industry: Finance
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2024

Very Easy to use and user friendly ! Fabulous!

Likeliness to Recommend

10 /10

What differentiates RelativityOne from other similar products?

User Interface is very good. Easy too use. Well known product in the market.

What is your favorite aspect of this product?

Technology Assisted Review Structured Analytics Review Center

What do you dislike most about this product?

Email Threading its having very deep concepts and Near Duplication

What recommendations would you give to someone considering this product?

Easy to use Well known product Top notch all the Law Firm using this product and prefers to use this products across the world

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Wilson F.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2024

Reliable Electronic Discovery Solution

Likeliness to Recommend

9 /10

What differentiates RelativityOne from other similar products?

RelativityOne has accurate electronic recording solution for companies and communications are direct.

What is your favorite aspect of this product?

RelativityOne has improved the level of online communication, and this improves firms growth

What do you dislike most about this product?

RelativityOne has directed reliable and assertive e-discovery measures for companies.

What recommendations would you give to someone considering this product?

RelativityOne has the appropriate power in making electronic discovery fruitful.

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

James W.

Role: Sales Marketing
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2023

My Honest Experience With RelativityOne

Likeliness to Recommend

9 /10

What differentiates RelativityOne from other similar products?

When it comes to searching and analytics, RelativityOne offers best features, it is secure and makes the searching process easy and fast

What is your favorite aspect of this product?

I like that RelativityOne comes equipped with advanced searching and analytics features It is an affordable solution

What do you dislike most about this product?

Requires lots o knowledge to set up

What recommendations would you give to someone considering this product?

With RelativityOne, eDiscovery is easy and makes searching and handling analytics easy. I recommend it.

Pros

Continually Improving Product
Performance Enhancing
Enables Productivity
Trustworthy

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RelativityOne

What is RelativityOne?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Champion

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

2023 Data Quadrant Champion

2023 Emotional Footprint Champion

2022 Data Quadrant Champion

RelativityOne Ratings

88 Likeliness to Recommend

2 Since last award

97 Plan to Renew

1 Since last award

84 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love RelativityOne?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Review The system should facilitate the review process of the documents extracted and processed by the eDiscovery software

Data Analysis and Visualization Ability to plot or graph the data in a visual format, such as line charts or pie graphs.鈥�

Legal Hold The ability to place a 鈥渓egal hold鈥� on systems in order to prevent modification of electronic data during the eDiscovery process.

Tagging Metadata and Organization Ability to add metadata and tagging in order to easily identify and classify reviewed documents

Native Format Preservation of the native format of the documents in unaltered state

Optical Character Recognition The ability to transcribe the image text into a format that is recognized as electronic text

Email Threading n the parsing of email, the ability to follow reply threads throughout the course of the entire email interaction.鈥�

Classification and Data Parsing Ability to read data stored in multiple records and parse them in a format-agnostic, normalized search index.鈥�

Audio Transcription Transcription audio recordings into text format, providing a transcript of the recorded dialog.

Annotations The system should allow for the means of annotation, including comments, highlighting, etc., without modifying the original documents.鈥�

Chain of Custody Preservation Verifiable methods to ensure that electronic documents are in an as-collected & untampered state when presented to the court.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

RelativityOne Reviews

Rushabh L.

Very Easy to use and user friendly ! Fabulous!

Likeliness to Recommend

Pros

Wilson F.

Reliable Electronic Discovery Solution

Likeliness to Recommend

Pros

James W.

My Honest Experience With RelativityOne

Likeliness to Recommend

Pros

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Exterro E-Discovery

Title

2
Since last award

1
Since last award

2
Since last award

Feature Ratings

Review

Data Analysis and Visualization

Legal Hold

Tagging Metadata and Organization

Native Format

Optical Character Recognition

Email Threading

Classification and Data Parsing

Audio Transcription

Annotations

Chain of Custody Preservation

Vendor Capability Ratings

Usability and Intuitiveness

Quality of Features

Business Value Created

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Data Integration

Vendor Support

Availability and Quality of Training

Ease of Customization

Ease of IT Administration

Ease of Implementation