RelativityOne Customer Reviews 2025 | eDiscovery

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Relativity

RelativityOne

Composite Score

8.5 /10

CX Score

8.6 /10

45 Reviews

What is RelativityOne?

Relativity brings the entire e-discovery process together in one extensible platform, connected to your organization鈥檚 most sensitive data鈥攁nd supported by the community of experts you need to untangle it all. With the latest in advanced searching and analytics, machine learning, and visualizations all built in, Relativity is your complete platform for organizing data, discovering the truth, and acting on it.

Company Details

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Awards & Recognition

RelativityOne won the following awards in the eDiscovery category

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2025 Data Quadrant Champion

Latest Award, 2025

8 Top Rated Capabilities

11 Top Rated Features

Latest Award, 2025

2025 Emotional Footprint Champion

2025

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2025

2024 Data Quadrant Champion

2024

9 Top Rated Capabilities

11 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Product Impact

2024

2023 Data Quadrant Champion

2023

5 Top Rated Capabilities

5 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Champion

2022

2021 Data Quadrant Champion

2021

2021 Emotional Footprint Champion

2021

RelativityOne Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on RelativityOne.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love RelativityOne?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Reliable
Performance Enhancing
Effective Service

Feature Ratings

Average 86

Review

Data Analysis and Visualization

Native Format

Email Threading

Tagging Metadata and Organization

Optical Character Recognition

Legal Hold

Classification and Data Parsing

Annotations

Audio Transcription

Chain of Custody Preservation

Vendor Capability Ratings

Average 83

Usability and Intuitiveness

Breadth of Features

Quality of Features

Business Value Created

Vendor Support

Product Strategy and Rate of Improvement

Ease of Data Integration

Availability and Quality of Training

Ease of Customization

Ease of IT Administration

Ease of Implementation

RelativityOne Reviews

Monica Z.

Role: Consultant
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2021

Great features and easy to use but pricey

Likeliness to Recommend

10 /10

What differentiates RelativityOne from other similar products?

Easy to use and reliable features

What is your favorite aspect of this product?

Easy to use

What do you dislike most about this product?

Loading time for large documents

What recommendations would you give to someone considering this product?

Watch the available videos

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

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RelativityOne

What is RelativityOne?

Company Details

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Awards & Recognition

2025 Data Quadrant Champion

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

2023 Data Quadrant Champion

2023 Emotional Footprint Champion

2022 Data Quadrant Champion

2021 Data Quadrant Champion

2021 Emotional Footprint Champion

RelativityOne Ratings

89 Likeliness to Recommend

1 Since last award

97 Plan to Renew

1 Since last award

83 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love RelativityOne?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Review The system should facilitate the review process of the documents extracted and processed by the eDiscovery software

Data Analysis and Visualization Ability to plot or graph the data in a visual format, such as line charts or pie graphs.鈥�

Native Format Preservation of the native format of the documents in unaltered state

Email Threading n the parsing of email, the ability to follow reply threads throughout the course of the entire email interaction.鈥�

Tagging Metadata and Organization Ability to add metadata and tagging in order to easily identify and classify reviewed documents

Optical Character Recognition The ability to transcribe the image text into a format that is recognized as electronic text

Legal Hold The ability to place a 鈥渓egal hold鈥� on systems in order to prevent modification of electronic data during the eDiscovery process.

Classification and Data Parsing Ability to read data stored in multiple records and parse them in a format-agnostic, normalized search index.鈥�

Annotations The system should allow for the means of annotation, including comments, highlighting, etc., without modifying the original documents.鈥�

Audio Transcription Transcription audio recordings into text format, providing a transcript of the recorded dialog.

Chain of Custody Preservation Verifiable methods to ensure that electronic documents are in an as-collected & untampered state when presented to the court.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

RelativityOne Reviews

Monica Z.

Great features and easy to use but pricey

Likeliness to Recommend

Pros

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Exterro E-Discovery

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Feature Ratings

Review

Data Analysis and Visualization

Native Format

Email Threading

Tagging Metadata and Organization

Optical Character Recognition

Legal Hold

Classification and Data Parsing

Annotations

Audio Transcription

Chain of Custody Preservation

Vendor Capability Ratings

Usability and Intuitiveness

Breadth of Features

Quality of Features

Business Value Created

Vendor Support

Product Strategy and Rate of Improvement

Ease of Data Integration

Availability and Quality of Training

Ease of Customization

Ease of IT Administration

Ease of Implementation