Rapid7 InsightIDR Customer Reviews 2025

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Rapid7

Rapid7 InsightIDR

Composite Score

8.2 /10

CX Score

8.6 /10

24 Reviews

What is Rapid7 InsightIDR?

With comprehensive coverage across the modern environment, InsightIDR goes beyond the scope of traditional SIEMs to provide highly reliable threat detection out of the box and advanced environment visibility when teams need it. Critical to InsightIDR鈥檚 holistic coverage is real-time endpoint detection and response, which is necessary for identifying the early signs of an attack. With InsightIDR, customers can leverage Rapid7鈥檚 universal Insight Agent to access real-time endpoint scanning and threat detection alerts out of the box.

Company Details

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Awards & Recognition

Rapid7 InsightIDR won the following awards in the Endpoint Detection & Response category

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Strategy and Innovation
Product Impact
Contract Negotiation
Conflict Resolution

2024

5 Top Rated Capabilities

2 Top Rated Features

2024

Contract Negotiation
Conflict Resolution

2023

4 Top Rated Capabilities

1 Top Rated Features

2023

Rapid7 InsightIDR Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Rapid7 InsightIDR.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

4
Since last award

100 Plan to Renew

83 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Rapid7 InsightIDR?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 81

Agent Efficiency

Intrusion Detection Prevention

Continuous Monitoring

Task Prioritization

Automated Threat Response

Machine Learning

IOC Tools

Behavioural Analytics

IOC Consumption

Malware Identification Accuracy

Whitelisting Blacklisting

Vendor Capability Ratings

Average 85

Usability and Intuitiveness

Ease of Implementation

Breadth of Features

Quality of Features

Ease of IT Administration

Ease of Data Integration

Vendor Support

Business Value Created

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Customization

Rapid7 InsightIDR Reviews

Baraa B.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2023

Great product to use in information technology dep

Likeliness to Recommend

10 /10

What differentiates Rapid7 InsightIDR from other similar products?

Ease of usage, great features

What is your favorite aspect of this product?

All the aspects are perfect

What do you dislike most about this product?

The prices of license

What recommendations would you give to someone considering this product?

watch all the available courses in Rapid7 portal

Pros

Acts with Integrity
Client's Interest First
Generous Negotitation
Over Delivered

Phil K.

Role: Operations
Industry: Manufacturing
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2023

Great for helping small biz with no IT department

Likeliness to Recommend

10 /10

What differentiates Rapid7 InsightIDR from other similar products?

We didn't compare against any other similar products. We were recommended to Rapid7 via our outsourced IT provider, and it was the ONLY software they would advise for us.

What is your favorite aspect of this product?

As a small business with no dedicated in-house IT department, we couldn't be happier with the automated processes that Rapid7 provides to help us achieve and maintain NIST and CMMC compliance.

What do you dislike most about this product?

I have not encountered anything I dislike yet.

What recommendations would you give to someone considering this product?

Give them a call, talk it through with them, get a demo if need be. Once you go that far, you'll be blown away by what they bring to the table.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Carlos O.

Role: Information Technology
Industry: Finance
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted Jan 2023

Very practical and easy to use

Likeliness to Recommend

10 /10

What differentiates Rapid7 InsightIDR from other similar products?

Licensing, integraciones and documentation

What is your favorite aspect of this product?

Search function with easy to use queries

What do you dislike most about this product?

The initial configuration of NTA

What recommendations would you give to someone considering this product?

Compare the licensing method for other products and the documentation for integrate your logs and devices.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

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Rapid7 InsightIDR

What is Rapid7 InsightIDR?

Company Details

Need Assistance?

Awards & Recognition

Rapid7 InsightIDR Ratings

90 Likeliness to Recommend

4 Since last award

100 Plan to Renew

83 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+98 Net Emotional Footprint

How much do users love Rapid7 InsightIDR?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Agent Efficiency Agents are lightweight and create few conflicts or performance impacts.

Intrusion Detection Prevention Through event monitoring, the detection, countermeasure and prevention of possible security incidents or threats.

Continuous Monitoring Allows customers to select specific third parties which are continuously monitored, with alerts generated for significant changes in risk scores

Task Prioritization Ability to assign a priority to tasks.

Automated Threat Response Automatic response to threats.

Machine Learning Can provide deep behavioural insights.

IOC Tools Full export capabilities are simple to execute.

Behavioural Analytics Includes real-time dashboard visualizations, detailed & summary reporting on user behaviour.

IOC Consumption Ability to consume IOCs.

Malware Identification Accuracy Malware identification and fingerprinting can provide extensive and deep indicators and analysis of malware detected.

Whitelisting Blacklisting Whitelisting and blacklisting of applications and websites that are either certified to be safe, or suspected to be malicious.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Rapid7 InsightIDR Reviews

Baraa B.

Great product to use in information technology dep

Likeliness to Recommend

Pros

Phil K.

Great for helping small biz with no IT department

Likeliness to Recommend

Pros

Carlos O.

Very practical and easy to use

Likeliness to Recommend

Pros

Most Popular Rapid7 InsightIDR Comparisons

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Title

4
Since last award

1
Since last award

Feature Ratings

Agent Efficiency

Intrusion Detection Prevention

Continuous Monitoring

Task Prioritization

Automated Threat Response

Machine Learning

IOC Tools

Behavioural Analytics

IOC Consumption

Malware Identification Accuracy

Whitelisting Blacklisting

Vendor Capability Ratings

Usability and Intuitiveness

Ease of Implementation

Breadth of Features

Quality of Features

Ease of IT Administration

Ease of Data Integration

Vendor Support

Business Value Created

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Customization