Ramp Expense Management Customer Reviews 2025

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Ramp Business Corporation

Ramp Expense Management

Composite Score

8.7 /10

CX Score

8.6 /10

39 Reviews

What is Ramp Expense Management?

Ramp provides automated expense management software built into your corporate card, reimbursements, and more. You don鈥檛 have to waste time manually tracking expenses or reviewing endless reports. Employees can submit expenses in just 30 seconds via SMS. Ramp automatically categorizes transactions, flags out-of-policy spending, and streamlines approvals, giving you and your team real-time visibility into every dollar spent and saving hours of manual work. Spend smart with effortless expense management.

Company Details

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Ramp Expense Management Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

100 Plan to Renew

78 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Ramp Expense Management?

5% Negative

5% Neutral

90% Positive

Pros

Reliable
Enables Productivity
Unique Features
Respectful

Feature Ratings

Average 86

Receipt Image Submission

Expense Detail Tracking

Expense Itemization

Desktop Browser Support

Optical Character Recognition

Approval Workflow

Single Sign-On (SSO)

Mobile App or Mobile Browser Support

Expense Policy Aware

Travel Profile

Multi Currency

Vendor Capability Ratings

Average 83

Ease of Implementation

Ease of IT Administration

Ease of Data Integration

Quality of Features

Breadth of Features

Usability and Intuitiveness

Business Value Created

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Vendor Support

Ramp Expense Management Reviews

Cameron E.

Role: C-Level
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2025

Software so easy to use

Likeliness to Recommend

10 /10

What differentiates Ramp Expense Management from other similar products?

The ease of use of the Ramp software is better than anyone else out there that I have tried.

What is your favorite aspect of this product?

How easy it is to use and submit and categorize expenses.

What do you dislike most about this product?

The visibility in my rewards. I signed up for an intro offer but there is nowhere on the app to see it. Also just seeing the rewards and how they are accumulating isn't clear.

What recommendations would you give to someone considering this product?

I would suggest they sign up. I would say it is way easier to use than competitor products. I would say to be aware that the rewards offers aren't clear.

Pros

Performance Enhancing
Enables Productivity
Unique Features
Reliable

Cons

Less Effective Service
Less Caring
Wastes Time

Andrew Z.

Role: Operations
Industry: Food and Beverage
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2025

The product works the vendors accepted.

Likeliness to Recommend

10 /10

What differentiates Ramp Expense Management from other similar products?

The product works the vendors accepted. I really haven't ran into many issues with this credit card. I know some people on my team ran into some issues with Hertz Rent-a-Car but aside from that I've never seen any major issues

What is your favorite aspect of this product?

Managing my spend.

What do you dislike most about this product?

Nothing I like the product it works.

What recommendations would you give to someone considering this product?

I鈥檝e noticed a few struggles with the AI and auto-predict features in the app. It seems like there are still some things that need to be worked out. I鈥檓 a bit of a unique user because I regularly switch between an Android phone and an iPhone. From my experience, the app performs much better and more smoothly on Android than it does on iOS. I know that鈥檚 fairly common with many applications, but I wanted to pass along the feedback.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Victor L.

Role: Industry Specific Role
Industry: Engineering
Involvement: Vendor Selection and Purchasing

Validated Review

Verified Reviewer

Submitted Nov 2025

user friendly and effective to use

Likeliness to Recommend

9 /10

What differentiates Ramp Expense Management from other similar products?

User friendly and good App

What is your favorite aspect of this product?

Approval process and transactions upload

What do you dislike most about this product?

Not applicable

What recommendations would you give to someone considering this product?

Ease to use

Pros

Respectful
Efficient Service
Effective Service
Caring

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Ramp Expense Management

What is Ramp Expense Management?

Company Details

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Ramp Expense Management Ratings

93 Likeliness to Recommend

100 Plan to Renew

78 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+86 Net Emotional Footprint

How much do users love Ramp Expense Management?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Receipt Image Submission The ability to take or import photos of the receipts supporting the expense.

Expense Detail Tracking Expense information related to the expense, including reason, attendees, project and/or client information, and whether an expense is re-billable to a client.

Expense Itemization Itemize expenses off a single receipt, identifying specific line items to a person or activity, taxes, tips, and/or rebillable/non-rebillable items.

Desktop Browser Support Accessible from a web browser, anywhere and anytime, with the appropriate security measures.

Optical Character Recognition Extraction of relevant information off a receipt image, and auto-import into the expense record. This includes itemization, taxes, and gratuities.

Approval Workflow Approval or non-approval of submitted expenses, as well as pre-approval of travel and accommodations reservations before bookings are allowed to be finalized.

Single Sign-On (SSO) Login authentication linked to corporate login credentials, and user account information auto-populated to the expense profile.

Mobile App or Mobile Browser Support Facilitates the use of the mobile device to capture receipt images, allowing feature expense tracking and submission, with the convenience of mobility.

Expense Policy Aware Configurable with the organization鈥檚 expense policy by blocking an expense or travel booking, or raising an alert that prompts for a rationale for exceptions.

Travel Profile The ability to save and apply traveler preferences, such as seat preferences, frequent traveler loyalty card information, upgrade options, etc.

Multi Currency The ability to record expenses in multiple currencies in a single report.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ramp Expense Management Reviews

Cameron E.

Software so easy to use

Likeliness to Recommend

Pros

Cons

Andrew Z.

The product works the vendors accepted.

Likeliness to Recommend

Pros

Victor L.

user friendly and effective to use

Likeliness to Recommend

Pros

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Title

Feature Ratings

Receipt Image Submission

Expense Detail Tracking

Expense Itemization

Desktop Browser Support

Optical Character Recognition

Approval Workflow

Single Sign-On (SSO)

Mobile App or Mobile Browser Support

Expense Policy Aware

Travel Profile

Multi Currency

Vendor Capability Ratings

Ease of Implementation

Ease of IT Administration

Ease of Data Integration

Quality of Features

Breadth of Features

Usability and Intuitiveness

Business Value Created

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Vendor Support