Rally Software Customer Reviews 2025

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Rally Software

Composite Score

8.3 /10

CX Score

8.7 /10

59 Reviews

What is Rally Software?

Easily coordinate every phase of your application development lifecycle鈥攚ith our cutting-edge, continuous insight throughout the process. Our application lifecycle management solutions can get you where you need to go, from planning and development through deployment, management and beyond.

Company Details

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Awards & Recognition

Rally Software won the following awards in the Application Lifecycle Management category

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2025 Emotional Footprint Champion

Latest Award, 2025

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

Latest Award, 2025

3 Top Rated Capabilities

2 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2024

1 Top Rated Capabilities

0 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Service Experience
Contract Negotiation
Conflict Resolution

2023

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Contract Negotiation

2022

Rally Software Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Rally Software.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Rally Software?

1% Negative

1% Neutral

98% Positive

Pros

Fair
Acts with Integrity
Enables Productivity
Inspires Innovation

Feature Ratings

Average 82

Bug Tracking & Issue Mgmt

Agile Work Management

Analytics and Reporting

Visual Analysis Design

Workflow Management

ALM Integration

Managed Artifact Repository

Resource Planning

Traceability

Artifact Management

Automation

Vendor Capability Ratings

Average 82

Business Value Created

Product Strategy and Rate of Improvement

Quality of Features

Ease of Data Integration

Ease of Implementation

Usability and Intuitiveness

Breadth of Features

Availability and Quality of Training

Vendor Support

Ease of IT Administration

Ease of Customization

Rally Software Reviews

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Nov 2021

Software quality has improved and predictability

Likeliness to Recommend

10 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Oct 2021

Flexible ALM Solution

Likeliness to Recommend

10 /10

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Charan Raj Y.

Role: Information Technology
Industry: Engineering
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2021

Best tool for Agile management projects

Likeliness to Recommend

9 /10

What differentiates Rally Software from other similar products?

It's best for Agile development projects It provides friendly useful metrics to the team Successor and predecessor relationship can be made between the stories. Multiple teams and portfolios can be handled on a single portal.

What is your favorite aspect of this product?

Easy to break up Epic to Features also user stories can be listed per feature. Provides real time view of the team work and where the project is heading from >Team Status View Using Agile Central from requirement management till chart generation and reporting.

What do you dislike most about this product?

Have issues with UI while using it on Internet Explorer or Mozilla Features with similar or common names are difficult to search Not all reports can be exported from the system. I often try to tag items to track them for a release. The release reports don't have an export button. In order to share what is complete for an upcoming release, I have to copy paste into excel.

What recommendations would you give to someone considering this product?

I strongly recommend this to everyone who develop their products with Agile methodologies some of the recent changes moved some common items into less user friendly areas, sometime hard to find item - not always intuitive. While the software isn't very user friendly, it does help in tracking projects and tracking team performance.

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Enables Productivity

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Rally Software

What is Rally Software?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2024 Emotional Footprint Champion

2023 Emotional Footprint Champion

2022 Emotional Footprint Champion

Rally Software Ratings

88 Likeliness to Recommend

1 Since last award

97 Plan to Renew

1 Since last award

88 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+97 Net Emotional Footprint

How much do users love Rally Software?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Bug Tracking & Issue Mgmt Supports the ability to create tests and acceptance criteria and assign, prioritize, track, and resolve tests,related bugs, and issues.

Agile Work Management Multiple backlogs, backlog grooming, sprint planning, prioritization, and estimation, and a multi-level agile artifact hierarchy (Epics, User Stories, etc.)

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Visual Analysis Design Can create and manage context diagrams, business process models, use cases, data flow diagrams, sequence diagrams, data models, and UI mockups, etc.

Workflow Management Custom workflows can be created, managed, and monitored for artifacts, processes and practices to govern and streamline ALM work.

ALM Integration Integrate artifacts across ALM phases such as requirements, analysis, design, development, and testing, either internally or through an API.

Managed Artifact Repository Artifacts are stored in version controlled repository that supports check out, update, check-in, and collaboration across multiple types and workspaces.

Resource Planning Assigning resources to activities and estimates to manage workloads, support project management, and ensure completion of work related to ALM artifacts, including dashboards to manage multiple teams

Traceability ALM artifacts can be traced from ideation to requirements, design, develop, test, and implementation.

Artifact Management ALM artifacts can be readily created, reused, moved, and managed through baselines, reviews, approvals, releases, and audits for projects and products.

Automation Manual activities such as traceability, test generation, artifact state changes, integrations, and artifact creation can be automated to streamline ALM work.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Rally Software Reviews

Software quality has improved and predictability

Likeliness to Recommend

Pros

Flexible ALM Solution

Likeliness to Recommend

Pros

Charan Raj Y.

Best tool for Agile management projects

Likeliness to Recommend

Pros

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1
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Feature Ratings

Bug Tracking & Issue Mgmt

Agile Work Management

Analytics and Reporting

Visual Analysis Design

Workflow Management

ALM Integration

Managed Artifact Repository

Resource Planning

Traceability

Artifact Management

Automation

Vendor Capability Ratings

Business Value Created

Product Strategy and Rate of Improvement

Quality of Features

Ease of Data Integration

Ease of Implementation

Usability and Intuitiveness

Breadth of Features

Availability and Quality of Training

Vendor Support

Ease of IT Administration

Ease of Customization