What is Quickbooks Online?
Freedom to work across all your devices. Access QuickBooks from PC, Mac, smartphone, and tablet.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
1
Since last award
90 Plan to Renew
1
Since last award
79 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+76 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Quickbooks Online?
Pros
- Reliable
- Transparent
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Accounts Receivable Invoicing
General Ledger Chart of Accounts
Expense Management
Cost Revenue Tracking
Reconciliation
Accounts Payable Purchase Orders
Project Accounting
Cash Flow Management
Dashboards, Analytics and Reporting
Integration APIs
Budgeting Forecasting
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Ease of IT Administration
Breadth of Features
Quality of Features
Availability and Quality of Training
Ease of Data Integration
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
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Quickbooks Online Reviews
Caysie H.
- Role: C-Level
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Jun 2020
Good product, easy to use and too pricey.
Likeliness to Recommend
What differentiates Quickbooks Online from other similar products?
Found some product that do almost everything that Quickbooks does but was cheaper in price and easier to use.
What is your favorite aspect of this product?
The one thing that I love about Quickbooks is the reminder feature. It would remind me to close my books for the month or to start payroll.
What do you dislike most about this product?
It was hard finding the right program to do the things I needed to do. I felt like I spent more time on the phone than with the product.
What recommendations would you give to someone considering this product?
If you are tech savvy and you don鈥檛 mind the price then please get this. If you are not tech savvy, find a different product to use.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Efficient Service
ANNE W.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted May 2020
Accounting Software for you Anywhere, Everywhere!
Likeliness to Recommend
What differentiates Quickbooks Online from other similar products?
It is a software and an app that can be used to manage business transactions anywhere and anytime. it's also a well developed and well known accounting software that most of my clients use which means compatibility and hence increased productivity
What is your favorite aspect of this product?
What i love most about the software is that it can be linked to bank accounts and accounts payable for reconciliation purposes, reports can easily be generated and exported to spreadsheets,
What do you dislike most about this product?
There should be proper communication from quick books in terms of service failure or internet problems, this is because sometimes you find that the problem is from their end yet not communicating which slows down work flows.
What recommendations would you give to someone considering this product?
QuickBooks Online is a small business accounting software, easy to use. and one can organize books, manage expenses, send invoices, track inventory, and even run payroll, hence recommended for businesses.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Ashley H.
- Role: Operations
- Industry: Finance
- Involvement: End User of Application
Submitted Apr 2021
Easy to use and many good features available.
Likeliness to Recommend
What differentiates Quickbooks Online from other similar products?
It is very user friendly
What is your favorite aspect of this product?
The ability to edit easily when needed
What do you dislike most about this product?
The amount of features can be overwhelming
What recommendations would you give to someone considering this product?
To have a training session to understand the various capabilities
Pros
- Reliable
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
