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What is Progress WhatsUp Gold?
Avoid downtime with a network monitoring solution that covers you from the network edge to the cloud. See developing issues before users report them. Troubleshoot faster from an interactive topology map that shows connectivity and dependencies.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
2
Since last award
96 Plan to Renew
3
Since last award
81 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Progress WhatsUp Gold?
Pros
- Reliable
- Respectful
- Fair
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Network Environment Monitoring
Network Mapping
Network Performance Management
Operational Dashboard
Network Reporting
Traffic Monitoring
Network Analytics
Network Compliance Management
Network Quality of Service
Network Configuration Management
Vendor Capability Ratings
Vendor Support
Ease of IT Administration
Quality of Features
Breadth of Features
Business Value Created
Ease of Implementation
Ease of Data Integration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Progress WhatsUp Gold Reviews

Jeremy L.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Jun 2022
An easy-to-use interface with simple configuration
Likeliness to Recommend
What differentiates Progress WhatsUp Gold from other similar products?
It proved that it's a game-changer for every business. We've improved our ability to maintain 99.99 percent uptime and gained greater visibility into our network assets and all devices e.g router switches. We used WhatsUp Gold to relieve our IT staff of the need to manually monitor devices. By utilizing this product, we have also reduced our incident response time.
What is your favorite aspect of this product?
For years, I have used WhatsUp Gold network monitoring to monitor all critical objects such as CPU, memory, disc, and response time. The fact that nodes are automatically added to the system as a result of network scans makes this extremely simple to use. Now we have much better visibility when something is down. Because we can now be more proactive, we have increased our uptime. We can also discover and monitor new devices quickly. It had everything we needed.
What do you dislike most about this product?
The only feature I've ever needed that wasn't available was the ability to acknowledge mobile device alerts. It can be difficult to use at first. Setting up and learning how to configure takes time. Some of the Active Directory monitoring options were difficult for me to configure.
What recommendations would you give to someone considering this product?
Network Monitoring is a considerably important part of every organization as an asset and their protection is the main concern of organizations so if you are also looking for a tool for security just try it. The system is simple to set up and modify. By using their mib walker and finding the settings for my devices, I was able to add new devices that were not baked into the system. Furthermore, it has saved my life several times.
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Unique Features

Martin H.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted May 2022
An extremely helpful tool for organization
Likeliness to Recommend
What differentiates Progress WhatsUp Gold from other similar products?
We've only had to use product support a couple of times, but when we did, they were very responsive and helpful. The software allows me to group devices in a variety of ways and customizes various monitors and alerts. It was simple to set up right away and provided a lot more clarity and features.
What is your favorite aspect of this product?
We use WhatsUp Gold to keep track of cyber files and their status. We're looking at hard disc capacity thresholds, and if it reaches a certain high capacity, the solution will send us an email. We have a network of more than 1000 devices, and we have complete visibility of all of them. And what I like the most is that all of our network devices are secured from all viruses.
What do you dislike most about this product?
Monitoring all the applications in real-time while securing applications also boosts the overall network performance but In my opinion, the point system is unclear, and more clarity would help us understand the system better.
What recommendations would you give to someone considering this product?
Excellent product! It keeps us up to date on any network problems. When something goes wrong, we have a lot more visibility. As a result of being more proactive, we have been able to increase our uptime. New devices can also be easily discovered and monitored.
Pros
- Continually Improving Product
- Reliable
- Unique Features
- Effective Service
- Role: Information Technology
- Industry: Not for Profit
- Involvement: IT Leader or Manager
Submitted May 2022
Easy to use and reliable support that always there
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing