What is Paycom?
Paycom Software, Inc. (NYSE: PAYC) simplifies business and employees鈥� lives through automated, command-driven HR and payroll technology that revolutionizes data access. From hire to retire, Paycom鈥檚 employee-first technology leverages AI and full-solution automation to streamline processes and drive efficiencies in a truly single database, providing a seamless experience for Paycom鈥檚 clients and their employees. With its industry-first AI engine, IWant, Paycom provides instant and accurate access to employee data without having to navigate or learn the software.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistancePaycom Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Paycom.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
84 Likeliness to Recommend
94 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Paycom?
Pros
- Friendly Negotiation
- Security Protects
- Client's Interest First
- Generous Negotitation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Compensation Management
Time and Attendance
Direct Deposit
HR Systems Interface
Tax Form Preparation
Benefits Calculation
Accounting Systems Interface
Taxation Deduction
Vacation and Leave Tracking
Retirement Plan Tracking
Self Service Portal
Vendor Capability Ratings
Ease of Data Integration
Ease of Implementation
Breadth of Features
Quality of Features
Business Value Created
Ease of IT Administration
Availability and Quality of Training
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Paycom Screenshots
Paycom Downloads
Paycom Videos
Paycom X The New England Patriots_ A Championship-Level Partnership
How an Auto Dealership Revs Up Time-Off Requests With GONE庐
Unnecessary Action Hero 鈥� Episode 6: Professional Help
Paycom x Prairie Knights Casino: Winning Big by Switching Back
Built for Health Care: Paycom x Dominion Care
Paycom x Graeter鈥檚: Serving Excellence for An Ice Cream Icon
Paycom x LAFC: 91制片厂ing a Legacy With Winning Tech
Introducing IWant: Paycom鈥檚 Command-Driven AI Engine
Paycom x Waukegan Park District: Making HR and Payroll a Walk in the Park
Introducing IWant
Paycom Reviews
Dorcas B.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jun 2025
Paycom: workforce tech that actually works for you
Likeliness to Recommend
What differentiates Paycom from other similar products?
Paycom offers a unified solution where all HR functions like hiring to payroll to performance all in a system.
What is your favorite aspect of this product?
I love how I can make updates myself without emailing HR for every little thing.
What do you dislike most about this product?
I dislike the fact that it's slow during high- volume times.
What recommendations would you give to someone considering this product?
I'll recommend that you make a list of your core needs and compare them with what paycom offers out of the box.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
Amy H.
- Role: Human Resources
- Industry: Manufacturing
- Involvement: Business Leader or Manager
Submitted Nov 2024
Fantastic Product
Likeliness to Recommend
What differentiates Paycom from other similar products?
User friendly when it comes to reports. You always get a person on the phone when you need them, you arent sent through some endless phone tree just to leave a message and not get called back for 24 to 48 hours.
What is your favorite aspect of this product?
My favorite is the Employee Self Service for our employees.
What do you dislike most about this product?
Nothing I can think of
What recommendations would you give to someone considering this product?
You will be walked through the whole process and not left to just figure it out.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
nidhi s.
- Role: Human Resources
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jul 2024
Best For Employees Payroll Management
Likeliness to Recommend
What differentiates Paycom from other similar products?
Easily Track and manage the payroll expense.
What is your favorite aspect of this product?
Performance management of all team members.
What do you dislike most about this product?
In my journey with Paycom, I have nothing to dislike in it.
What recommendations would you give to someone considering this product?
Highly recommended to everyone considering a purchase.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
