What is Outreach?
Outreach gives sales leaders a complete picture of the entire sales cycle so they can increase deal velocity, pipeline conversion, and rep productivity. At the same time, sellers have all of the capabilities and insights they need to build pipeline, run meetings, navigate buying committees, and manage deals to close.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
96 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+82 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Outreach?
Pros
- Respectful
- Helps Innovate
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
E-Mail Campaign Management
Workflow Automation
E-Mail Integration
Call Management
Sales Analytics
CRM Integration
Pipeline Management
Omnichannel Campaign Management
Next-Best-Action Recommendations
Dialer Integration
Internal Sales Collaboration
Vendor Capability Ratings
Quality of Features
Business Value Created
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Implementation
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Ease of Customization
Usability and Intuitiveness
Vendor Support
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Outreach Reviews
Ashley T.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Mar 2023
Outreach is THE platform for Sales Enablement!!
Likeliness to Recommend
What differentiates Outreach from other similar products?
Outreach has far more data and metric capability than other platforms used for Sales Enablement 鈥� this is extremely valuable to anyone leading sales teams and working on sales strategy. The ability to customize sequences is endless, and the automation capabilities are a huge time saver for sales reps.
What is your favorite aspect of this product?
My favorite aspect of this product are the integration capabilities with LeadIQ and Salesforce. This makes it very easy and almost full proof to see what is going on with Target prospects, and other deals in the pipeline.
What do you dislike most about this product?
I don鈥檛 have any specific dislikes about this product, but I will say that I think there are a lot of features that may go unused just because sales reps may not know those features are available. Especially if they enter onto a sales team that is already using outreach, and does not have an onboarding session with an Outreach customer service rep but rather someone from their own company.
What recommendations would you give to someone considering this product?
I would recommend that someone take 10 to 15 minutes to meet with someone from outreach went over there first introduced to the product, and also meet with other people on their team, and ask the best way to utilize the product and features for the desired result
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Jacob M.
- Role: Sales Marketing
- Industry: Food and Beverage
- Involvement: Business Leader or Manager
Submitted Mar 2023
Outreach is essential to the success of sales
Likeliness to Recommend
What differentiates Outreach from other similar products?
Outreach's reporting and sequences rules differentiate it from every other product
What is your favorite aspect of this product?
The ability to integrate with so many of our other tools
What do you dislike most about this product?
The fact that I cannot collaborate with my team in order to create sequences
What recommendations would you give to someone considering this product?
Spend time just getting used to everything, and then watch your email replies double!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Michel D.
- Role: Operations
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2023
Amazing usability, systems sync, but expensive!
Likeliness to Recommend
What differentiates Outreach from other similar products?
Very detailed CRM sync, improved sales analytics and calendar scheduling routing while connected to internal dialer
What is your favorite aspect of this product?
I would say Usability
What do you dislike most about this product?
Very expensive
What recommendations would you give to someone considering this product?
Prepare your budget if you want to scale, have a very clear RFP between this and other competitors for better stakeholder decision-making.
Pros
- Reliable
- Enables Productivity
- Client Friendly Policies
- Helps Innovate
Cons
- Vendor's Interest First
- Less Generous
- Less Friendly Negotiation
