Oracle WebCenter Sites Customer Reviews 2025

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Oracle

Oracle WebCenter Sites

Composite Score

7.8 /10

CX Score

8.1 /10

109 Reviews

What is Oracle WebCenter Sites?

Oracle WebCenter Sites enables marketers and business users to easily create and manage contextually relevant social and interactive online experiences across multiple channels on a global scale to drive sales and loyalty.

Company Details

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Awards & Recognition

Oracle WebCenter Sites won the following awards in the Digital Experience - Enterprise category

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0 Top Rated Capabilities

2 Top Rated Features

Latest Award, 2025

0 Top Rated Capabilities

1 Top Rated Features

2024

0 Top Rated Capabilities

1 Top Rated Features

2023

1 Top Rated Capabilities

2 Top Rated Features

2022

Oracle WebCenter Sites Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Oracle WebCenter Sites.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

1
Since last award

94 Plan to Renew

4
Since last award

82 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Oracle WebCenter Sites?

2% Negative

16% Neutral

82% Positive

Pros

Respectful
Caring
Security Protects
Enables Productivity

Feature Ratings

Average 78

Content Security

Social Media Integration

Content Workflow Management

Digital Asset Management

Analytics and Reporting

Content Repository

Multi Channel Support

Translation Facilitation

E-Commerce Integration

Management Interface

Web Publishing Capabilities

Vendor Capability Ratings

Average 77

Quality of Features

Ease of Customization

Usability and Intuitiveness

Ease of IT Administration

Business Value Created

Ease of Implementation

Product Strategy and Rate of Improvement

Ease of Data Integration

Vendor Support

Availability and Quality of Training

Breadth of Features

Oracle WebCenter Sites Reviews

Muhammad A.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Dec 2023

it is really pricey but functional and easy to use

Likeliness to Recommend

7 /10

What differentiates Oracle WebCenter Sites from other similar products?

the security they provided makes it a bit higher than its competitors

What is your favorite aspect of this product?

Digital assets management

What do you dislike most about this product?

its expensive and requires a lot of design effort

What recommendations would you give to someone considering this product?

if security is what really matters to you, then oracle is a must have product for your content management

Pros

Helps Innovate
Reliable
Enables Productivity
Effective Service

Cons

Less Generous

Bailey v.

Role: Operations
Industry: Construction
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2023

Fantastic product!!

Likeliness to Recommend

10 /10

What differentiates Oracle WebCenter Sites from other similar products?

It can manage digital content very well and helps organizations in delivering them to customers in a more organized way Content,videos,instructors were week splinted and ordered

What is your favorite aspect of this product?

Customer support is so helpful anytime needed

What do you dislike most about this product?

I have nothing at all to state as a dislike I really enjoy using this website it is the best of all

What recommendations would you give to someone considering this product?

It Is simple It is cost effective

Pros

Helps Innovate
Performance Enhancing
Enables Productivity
Trustworthy

Ayman J.

Role: Operations
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2021

Pricey but efficient business product.

Likeliness to Recommend

7 /10

What differentiates Oracle WebCenter Sites from other similar products?

Oracle is a well recognized company and they keep on improving their products. This product demonstrates high security with a good web content creation and management yet the platform and infrastructure could be better.

What is your favorite aspect of this product?

Oracle Web Center Sites proved to be a flexible web content management system that allowed us to migrate websites quite easily.

What do you dislike most about this product?

Oracle should work on the backup speed for it is kind of slow; and it doesn't seem compatible with Windows 10 (not all versions of Windows 10).

What recommendations would you give to someone considering this product?

It is one of the best solutions out there in the market for storing and searching large volumes of documents with ease of accessibility.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Cons

Less Efficient Service
Vendor's Interest First

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Oracle WebCenter Sites

What is Oracle WebCenter Sites?

Company Details

Need Assistance?

Awards & Recognition

Oracle WebCenter Sites Ratings

85 Likeliness to Recommend

1 Since last award

94 Plan to Renew

4 Since last award

82 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+84 Net Emotional Footprint

How much do users love Oracle WebCenter Sites?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Content Security The ability to integrate existing security protocols and technologies, SSO, and Role-based permissions. Support for content filtering integration

Social Media Integration The solution provides support for social property and content creation management, as well as social media analytics.

Content Workflow Management The ability to enable editorial or authorship workflows on content within the platform.

Digital Asset Management Controls non-text assets such as images and video clips; includes advanced DAM functionality for product marketing.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Content Repository Database of content with an associated set of data management, ability to search, and access methods allowing application-independent access to the content.

Multi Channel Support Integration with email, telephone, and live chat, and with self-service and social media.

Translation Facilitation Certain WCM tools offer workflow capability to facilitate language translation. This feature is appropriate primarily for multinational entities.

E-Commerce Integration Includes payment and multiple design options, website security, online support, and integrated shipping.

Management Interface Advanced management interface functionality for enterprises that perform frequent refreshes of their site, perhaps through a syndication or publication process.

Web Publishing Capabilities The ability to build and upload websites, update the associated webpages, and post content online.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Oracle WebCenter Sites Reviews

Muhammad A.

it is really pricey but functional and easy to use

Likeliness to Recommend

Pros

Cons

Bailey v.

Fantastic product!!

Likeliness to Recommend

Pros

Ayman J.

Pricey but efficient business product.

Likeliness to Recommend

Pros

Cons

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Feature Ratings

Content Security

Social Media Integration

Content Workflow Management

Digital Asset Management

Analytics and Reporting

Content Repository

Multi Channel Support

Translation Facilitation

E-Commerce Integration

Management Interface

Web Publishing Capabilities

Vendor Capability Ratings

Quality of Features

Ease of Customization

Usability and Intuitiveness

Ease of IT Administration

Business Value Created

Ease of Implementation

Product Strategy and Rate of Improvement

Ease of Data Integration

Vendor Support

Availability and Quality of Training

Breadth of Features