Oracle Service Bus Customer Reviews 2025

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Oracle

Oracle Service Bus

Composite Score

7.8 /10

CX Score

8.1 /10

15 Reviews

What is Oracle Service Bus?

Oracle Service Bus enables companies to unlock the value of their enterprise applications portfolio. From on-premise, to the cloud to mobile devices and to the future, Oracle Service Bus allows companies to leverage their existing investments in whole new ways. Oracle Service Bus extends the performance and scalability leadership of Oracle SOA Suite and Oracle API Management.

Company Details

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Oracle Service Bus Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Oracle Service Bus.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

100 Plan to Renew

89 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Oracle Service Bus?

0% Negative

8% Neutral

92% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Feature Ratings

Average 86

Application Workflow

Security and Compliance Enforcement

Logging and Monitoring

Ease of Adding or Changing Components

Load Balancing

Service Oriented Architecture

Certification of Inter Process Communications

Protocol Translation

Failover

Operating System Agnostic

Programming Language Agnostic

Vendor Capability Ratings

Average 85

Ease of IT Administration

Quality of Features

Business Value Created

Vendor Support

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Data Integration

Breadth of Features

Ease of Implementation

Usability and Intuitiveness

Ease of Customization

Oracle Service Bus Reviews

Role: Operations
Industry: Retail
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Apr 2021

Best Integration Product

Likeliness to Recommend

10 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

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Oracle Service Bus

What is Oracle Service Bus?

Company Details

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Awards & Recognition

Oracle Service Bus Ratings

88 Likeliness to Recommend

1 Since last award

100 Plan to Renew

89 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Oracle Service Bus?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Application Workflow Application mapping, data transformation, event handling, orchestration and choreography.

Security and Compliance Enforcement Support and enforce systems and application security, as well as policy compliance.

Logging and Monitoring Logging and monitoring of all workflow and inter-process activity.

Ease of Adding or Changing Components Components in the Enterprise Service Bus are easy to add or change. Some sources have used the term 鈥減luggable鈥� to describe this.

Load Balancing ESB allows for the load balancing of jobs across the nodes plugged into it, to increase application performance.

Service Oriented Architecture SOA is architecture whose objective is the deployment of services, within a model of modularity and reusability.鈥�

Certification of Inter Process Communications The verification and certification of inter-process messaging between applications.鈥�

Protocol Translation Support for multiple protocols and the ability to convert differing protocols into common communications or common message layer.

Failover Allows for the failover of process tasks to other nodes on the bus.

Operating System Agnostic Enterprise Service Bus is deployable on any operating system environment.

Programming Language Agnostic Enterprise Service Bus integration is implementable with any programming language.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Oracle Service Bus Reviews

Best Integration Product

Likeliness to Recommend

Pros

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Title

1
Since last award

1
Since last award

Feature Ratings

Application Workflow

Security and Compliance Enforcement

Logging and Monitoring

Ease of Adding or Changing Components

Load Balancing

Service Oriented Architecture

Certification of Inter Process Communications

Protocol Translation

Failover

Operating System Agnostic

Programming Language Agnostic

Vendor Capability Ratings

Ease of IT Administration

Quality of Features

Business Value Created

Vendor Support

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Data Integration

Breadth of Features

Ease of Implementation

Usability and Intuitiveness

Ease of Customization