What is Oracle PeopleSoft CRM?
Oracle's PeopleSoft applications are designed to address the most complex business requirements. They provide comprehensive business and industry solutions, enabling organizations to increase productivity, accelerate business performance, and provide a lower cost of ownership. PeopleSoft lowers the cost of ownership and improves delivered value through the ability to selectively adopt updates and changes. On premises or in the cloud, PeopleSoft is faster, cheaper, and easier to run and maintain. Customers are using these capabilities to delight users, lower operational costs, and respond quickly to changing business demands.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceOracle PeopleSoft CRM Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Oracle PeopleSoft CRM.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
94 Plan to Renew
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Oracle PeopleSoft CRM?
Pros
- Enables Productivity
- Helps Innovate
- Fair
- Includes Product Enhancements
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Activity and Workflow Management
Analytics and Reporting
Customer Service Management
Quote Contract and Proposal
Lead Management
Marketing Management
Telephony and Call Center Management
Sales Management
Account and Contact Management
Mobile
Vendor Capability Ratings
Vendor Support
Ease of Data Integration
Ease of IT Administration
Breadth of Features
Ease of Implementation
Business Value Created
Availability and Quality of Training
Usability and Intuitiveness
Ease of Customization
Quality of Features
Product Strategy and Rate of Improvement
Oracle PeopleSoft CRM Reviews
Vaibhav P.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2023
A Customizable, Comprehensive, & User-Friendly CRM
Likeliness to Recommend
What differentiates Oracle PeopleSoft CRM from other similar products?
One of the key differentiators of Oracle PeopleSoft CRM is its focus on customization and configurability. The platform is designed to be highly customizable, allowing businesses to tailor it to their specific needs and processes.
What is your favorite aspect of this product?
One of the standout features of Oracle PeopleSoft CRM is its user-friendly interface and comprehensive feature set, which includes a range of key modules for people management and enables users to view the product from different angles. Additionally, the software is easily accessible from a single location and is user-friendly, requiring minimal training or program overview
What do you dislike most about this product?
I found that the system can be complex and time-consuming to set up and use, especially for those who are new to the platform. The menu can be overwhelming and there are many hidden navigation channels, which can make it difficult to find what you're looking for. Personalization features could also be improved in my opinion.
What recommendations would you give to someone considering this product?
If you're considering using Oracle PeopleSoft, here are some recommendations to keep in mind: 1) First and foremost, carefully evaluate your company's needs and goals and consider how Oracle PeopleSoft can meet those needs. Make sure to clarify any doubts or questions you have about the platform and its capabilities. 2) Consider whether the customization and configurability options offered by Oracle PeopleSoft are a good fit for your business. If you have complex requirements or rely on certain modules or features that may not be available in other cloud-based products, Oracle PeopleSoft may be a good choice.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2023
top quality workforce management tool
Likeliness to Recommend
Pros
- Performance Enhancing
- Trustworthy
- Unique Features
- Caring
Adel D.
- Role: Information Technology
- Industry: Transportation
- Involvement: IT Leader or Manager
Submitted Dec 2022
fantastic product
Likeliness to Recommend
What differentiates Oracle PeopleSoft CRM from other similar products?
No tey have in general the same idea, just the difference is in the time of execution of procedures
What is your favorite aspect of this product?
the relation ship between customers and how to power on the sales and make more profits
What do you dislike most about this product?
i have a probleme of users i make more times to explaine how it works and how is necessary to complete the steps and how is the communication is necessary.
What recommendations would you give to someone considering this product?
yes is highly recommended for all types of companie big and small one
Pros
- Saves Time
- Helps Innovate
- Continually Improving Product
- Reliable
