What is Oracle PeopleSoft CRM?
Oracle's PeopleSoft applications are designed to address the most complex business requirements. They provide comprehensive business and industry solutions, enabling organizations to increase productivity, accelerate business performance, and provide a lower cost of ownership. PeopleSoft lowers the cost of ownership and improves delivered value through the ability to selectively adopt updates and changes. On premises or in the cloud, PeopleSoft is faster, cheaper, and easier to run and maintain. Customers are using these capabilities to delight users, lower operational costs, and respond quickly to changing business demands.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
94 Plan to Renew
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Oracle PeopleSoft CRM?
Pros
- Enables Productivity
- Helps Innovate
- Fair
- Includes Product Enhancements
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Activity and Workflow Management
Analytics and Reporting
Customer Service Management
Quote Contract and Proposal
Lead Management
Marketing Management
Telephony and Call Center Management
Sales Management
Account and Contact Management
Mobile
Vendor Capability Ratings
Vendor Support
Ease of Data Integration
Ease of IT Administration
Breadth of Features
Ease of Implementation
Business Value Created
Availability and Quality of Training
Usability and Intuitiveness
Ease of Customization
Quality of Features
Product Strategy and Rate of Improvement
Oracle PeopleSoft CRM Reviews
Sai Vamsi Y.
- Role: Finance
- Industry: Technology
- Involvement: Vendor Management and Renewal
Submitted Mar 2025
Automating Workflows to Accelerate Efficiency
Likeliness to Recommend
What differentiates Oracle PeopleSoft CRM from other similar products?
With little scripting, it integrates thousands of apps with ease, allowing for automated workflows that greatly increase productivity.
What is your favorite aspect of this product?
I value its extensive integration library and simplicity of use, which enable teams to expedite repetitive work.
What do you dislike most about this product?
The two things I dislike the most are that intricate operations occasionally call for inventive solutions, and pricing can increase with scale.
What recommendations would you give to someone considering this product?
To ensure you maximize productivity and return on investment, start with basic automations and take the time to fully explore its potential.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy
Samson M.
- Role: Vendor Management
- Industry: Banking
- Involvement: Business Leader or Manager
Submitted Aug 2024
Fantastic product
Likeliness to Recommend
What differentiates Oracle PeopleSoft CRM from other similar products?
PeopleSoft offers a broad range of applications covering various business functions such as human capital management (HCM), financial management, supply chain management (SCM), and customer relationship management (CRM)
What is your favorite aspect of this product?
solution for banking and capital markets, to manage customers relationships across all channels and customer touchpoints.
What do you dislike most about this product?
None - i haven't notice any such all good
What recommendations would you give to someone considering this product?
Best tool try the demo
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Shubham m.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2024
"CRM WORKER"
Likeliness to Recommend
What differentiates Oracle PeopleSoft CRM from other similar products?
Oracle PeopleSoft is like a human worker who manages all crm activities,it is quite interactive and plays a huge part in marketing our company
What is your favorite aspect of this product?
Crm,this tool ensures that customers data are kept safe and in order incase they are needed,it is also the perfect tool to track the progress of your customers and keep them close to the business
What do you dislike most about this product?
I have not experienced anything as a dislike soo far
What recommendations would you give to someone considering this product?
This tool is 100% working and can play a huge part in your company,as a user I guarantee you that this tool will bring changes in your company by a huge margin,I highly recommend it to you
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Effective Service
