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Oracle PeopleSoft CRM Logo Award Winner Product Badge
Oracle PeopleSoft CRM Logo Award Winner Product Badge
Oracle

Oracle PeopleSoft CRM

Composite Score
8.1 /10
CX Score
8.4 /10
Category
Oracle PeopleSoft CRM
8.1 /10

What is Oracle PeopleSoft CRM?

Oracle's PeopleSoft applications are designed to address the most complex business requirements. They provide comprehensive business and industry solutions, enabling organizations to increase productivity, accelerate business performance, and provide a lower cost of ownership. PeopleSoft lowers the cost of ownership and improves delivered value through the ability to selectively adopt updates and changes. On premises or in the cloud, PeopleSoft is faster, cheaper, and easier to run and maintain. Customers are using these capabilities to delight users, lower operational costs, and respond quickly to changing business demands.

Company Details


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Awards & Recognition

Oracle PeopleSoft CRM won the following awards in the Customer Relationship Management - Enterprise category

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Oracle PeopleSoft CRM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Oracle PeopleSoft CRM.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

94 Plan to Renew

86 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Oracle PeopleSoft CRM?

1% Negative
5% Neutral
94% Positive

Pros

  • Enables Productivity
  • Helps Innovate
  • Fair
  • Includes Product Enhancements

Feature Ratings

Average 82

Collaboration

85

Activity and Workflow Management

84

Analytics and Reporting

84

Customer Service Management

84

Quote Contract and Proposal

82

Lead Management

82

Marketing Management

81

Telephony and Call Center Management

81

Sales Management

81

Account and Contact Management

80

Mobile

77

Vendor Capability Ratings

Average 82

Vendor Support

85

Ease of Data Integration

84

Ease of IT Administration

84

Breadth of Features

83

Ease of Implementation

83

Business Value Created

83

Availability and Quality of Training

82

Usability and Intuitiveness

82

Ease of Customization

82

Quality of Features

81

Product Strategy and Rate of Improvement

76

Oracle PeopleSoft CRM Reviews

Wayne L.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Affordable CRM Platform

Likeliness to Recommend

10 /10

What differentiates Oracle PeopleSoft CRM from other similar products?

Oracle PeopleSoft is a useful relationship manager.

What is your favorite aspect of this product?

Oracle PeopleSoft is a high end approach to business roles in communication.

What do you dislike most about this product?

Oracle PeopleSoft is affordable in screening the business discussions.

What recommendations would you give to someone considering this product?

Oracle PeopleSoft brings teams together for solid composition.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Jasper W.

  • Role: Industry Specific Role
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Oracle PeopleSoft-Best Software for Business!

Likeliness to Recommend

7 /10

What differentiates Oracle PeopleSoft CRM from other similar products?

When it comes to the robust functioning of oracle then, this software works systematically. You will love the diverse features that fulfill all the business requirements and make your work easy for the future. In addition, the software has proven to be the best for managing the audit system of employees and the company.

What is your favorite aspect of this product?

The best thing I have liked so far is the ability of this software to add various systems. You can easily manage and track the system of audit without being concerned about mistakes. This is very user-friendly software and allows easy access to various networks.

What do you dislike most about this product?

It is quite expensive and no intuitive background is present. The software needs highly qualified professionals for proper operational execution. Thus, this is not easy to install and set up in the system. Hence, the users will need proper guidelines for getting the best job done.

What recommendations would you give to someone considering this product?

This tool is highly suggested by professionals and it is easy to go with. You can get this one in the free version but there'll be some features missing and you have to get them in the premium one only.

Pros

  • Reliable
  • Trustworthy
  • Efficient Service
  • Effective Service

Bencle M.

  • Role: Sales Marketing
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Best HRM and ERP Program!

Likeliness to Recommend

9 /10

What differentiates Oracle PeopleSoft CRM from other similar products?

It is the best marketing and enterprise resourcing organization. This cloud-based program, which is used to handle a variety of business requirements, is built on employee data. It offers a basic user interface that everyone can utilize. You may search for an employee in PeopleSoft using numerous IDs and receive all of the data they kept while working for you.

What is your favorite aspect of this product?

So, at Oracle Peoplesoft CRM all the features work well together, allowing information to be transferred from one platform to another. Although several people are utilizing it and running reports at the same time, the system responds quickly.

What do you dislike most about this product?

PeopleSoft isn't easy to use unless it's drilled into your skull. So, every task on PeopleSoft is far too many steps and clicks to reach the final line. And you must know which buttons to push to get a certain effect. During an assignment, the buttons you need to touch the advance setting for negative through the next page are merely random numbers or characters.

What recommendations would you give to someone considering this product?

The best part of Oracle Peoplesoft CRM is that you just have to log in once, and then you may file an expense claim, search for a job, and request a vacation. The program is capable of handling any situation, thus, don鈥檛 wait further and grab it now!

Pros

  • Helps Innovate
  • Reliable
  • Effective Service
  • Saves Time

Most Popular Oracle PeopleSoft CRM Comparisons

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