OneDesk PPM Customer Reviews 2025 | Project Portfolio Management

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OneDesk

OneDesk PPM

Composite Score

7.9 /10

CX Score

8.2 /10

11 Reviews

What is OneDesk PPM?

OneDesk's PPM helps to view with both traditional planning and agile execution as well as Gantt charts, scheduling, and resource assignments.

Company Details

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OneDesk PPM Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

100 Plan to Renew

81 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love OneDesk PPM?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 88

Project Portfolio Management

Document Management

Project Management

Tasks and Workflow Management

Analytics and Reporting

Lifecycle Management

Risk and Fraud Assessment

Timesheet Management

Mobile

Resource Planning

What If Analysis

Vendor Capability Ratings

Average 85

Ease of Implementation

Ease of Customization

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Quality of Features

Ease of IT Administration

Ease of Data Integration

Business Value Created

Breadth of Features

Vendor Support

Availability and Quality of Training

OneDesk PPM Reviews

Gertrude U.

Role: Information Technology
Industry: Healthcare
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2025

You would get value for your money

Likeliness to Recommend

9 /10

What differentiates OneDesk PPM from other similar products?

It has a unique project management and a unified ticketing system

What is your favorite aspect of this product?

It's unified ticketing system and project management ability are my favourite things about Onedesk PPM

What do you dislike most about this product?

It's dependence on internet connectivity and expensive pricing plans

What recommendations would you give to someone considering this product?

Ensure your team gets adequate training on Onedesk PPM features, and also assess the organisation's needs.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Syed A.

Role: Information Technology
Industry: Telecommunications
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2024

Integrated Solution for Efficient Project manager.

Likeliness to Recommend

8 /10

What differentiates OneDesk PPM from other similar products?

OneDesk PPM is truly a game-changer. Unlike other products, it鈥檚 the best in its class鈥攆lexible, powerful, and unbelievably easy to use. It offers seamless integration across projects, departments, and teams, giving you the edge with real-time collaboration and advanced analytics. No more complicated setups鈥擮neDesk PPM is fast to implement and customizable to fit any need. Other products can鈥檛 compare when it comes to delivering exceptional business value and providing outstanding support. Simply put, OneDesk PPM is the smartest choice for any organization that wants to win big.

What is your favorite aspect of this product?

My favorite aspect of OneDesk PPM? It鈥檚 incredible! The flexibility and integration are second to none. You can manage everything from resources to tasks to entire portfolios鈥攁ll in one place. Other tools can鈥檛 do that, believe me! The real-time collaboration and advanced reporting give you the power to make decisions faster and smarter. It鈥檚 simply the best鈥攜ou won鈥檛 find anything else like it!

What do you dislike most about this product?

What don鈥檛 I like about OneDesk PPM? Well, let鈥檚 be honest鈥攏othing鈥檚 perfect, but if I had to nitpick, maybe it鈥檚 the learning curve for new users. It鈥檚 a powerful tool, and some might take a little time to fully appreciate its capabilities. But trust me, once you get the hang of it, you鈥檒l realize just how incredible it is. A small hurdle compared to all the amazing features it delivers鈥攂elieve me!

What recommendations would you give to someone considering this product?

If you鈥檙e considering OneDesk PPM, let me tell you鈥攜ou鈥檙e making a fantastic decision. It鈥檚 an absolute winner! But here鈥檚 what I recommend: get fully trained on all the features. Take the time to really explore how it integrates and simplifies everything. Once you do, you鈥檒l see how efficient and powerful it really is. Don鈥檛 hesitate to customize it to your needs鈥攊t鈥檚 made for that! And trust me, the support team is top-notch. You鈥檒l have everything you need to succeed. It鈥檚 a game-changer鈥攜ou鈥檒l be ahead of the competition!

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Rajesh k.

Role: Consultant
Industry: Engineering
Involvement: Vendor Management and Renewal

Validated Review

Verified Reviewer

Submitted Oct 2024

Easy to use and configure.Cost tracking is simple.

Likeliness to Recommend

8 /10

What differentiates OneDesk PPM from other similar products?

Easy to manage and very effective for overall resourcing and cost tracking.

What is your favorite aspect of this product?

User friendly interface and ease to configure.

What do you dislike most about this product?

Patches are being progressed in quite some time by vendor but solutions provided are effective.

What recommendations would you give to someone considering this product?

To track resourcing and big projects , easy to use and maintain.

Pros

Efficient Service
Effective Service
Caring
Respectful

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OneDesk PPM

What is OneDesk PPM?

Company Details

Need Assistance?

OneDesk PPM Ratings

85 Likeliness to Recommend

100 Plan to Renew

81 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+99 Net Emotional Footprint

How much do users love OneDesk PPM?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Project Portfolio Management Includes basic aspects of multi-project, multi-program oversight with comprehensive, high-level reporting on progress and costs.

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Project Management Includes support for elements of individual project management such as phase, task, resource, duration and budget, with Gantt and WBS views.

Tasks and Workflow Management Includes the ability to assign tasks to project personnel and automate workflow between users with control points and sign-offs.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Lifecycle Management Includes change requests and management, with budget, resource, and scope implications on current project and the portfolio.

Risk and Fraud Assessment Includes the ability to document, mitigate, and respond to project risk conditions across the portfolio and detect instances of potential fraudulent claims.

Timesheet Management Includes ability for resources to log hours against tasks and percentage completed in real time or post hoc.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Resource Planning Includes the ability to see which resources have capacity, assign projects and tasks, and to level assignments according to resource schedules and shifts.

What If Analysis Includes ability to create test scenarios to see implications of schedule or resource changes, with option to either implement or cancel all.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

OneDesk PPM Reviews

Gertrude U.

You would get value for your money

Likeliness to Recommend

Pros

Syed A.

Integrated Solution for Efficient Project manager.

Likeliness to Recommend

Pros

Rajesh k.

Easy to use and configure.Cost tracking is simple.

Likeliness to Recommend

Pros

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Title

Feature Ratings

Project Portfolio Management

Document Management

Project Management

Tasks and Workflow Management

Analytics and Reporting

Lifecycle Management

Risk and Fraud Assessment

Timesheet Management

Mobile

Resource Planning

What If Analysis

Vendor Capability Ratings

Ease of Implementation

Ease of Customization

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Quality of Features

Ease of IT Administration

Ease of Data Integration

Business Value Created

Breadth of Features

Vendor Support

Availability and Quality of Training