
What is OneDesk PPM?
OneDesk's PPM helps to view with both traditional planning and agile execution as well as Gantt charts, scheduling, and resource assignments.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
100 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+99 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love OneDesk PPM?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Project Portfolio Management
Document Management
Analytics and Reporting
Lifecycle Management
Project Management
Timesheet Management
Tasks and Workflow Management
Mobile
Risk and Fraud Assessment
Resource Planning
What If Analysis
Vendor Capability Ratings
Ease of Implementation
Ease of Customization
Usability and Intuitiveness
Quality of Features
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of IT Administration
Business Value Created
Breadth of Features
Vendor Support
Availability and Quality of Training
OneDesk PPM Reviews
Bailey F.
- Role: Sales Marketing
- Industry: Gaming and Hospitality
- Involvement: End User of Application
Submitted May 2023
Very handy project management tool.
Likeliness to Recommend
What differentiates OneDesk PPM from other similar products?
It's distinct from competing software in that it gives you everything you need to effectively manage and care for your client. It's a web-based database that stores information on your optimized projects.
What is your favorite aspect of this product?
OneDesk offers a variety of features in a single platform, including customer management tools, helpdesk services, project management tools, workflow automation, and more. Using a single software for multiple purposes is possible with it.
What do you dislike most about this product?
I didn't encounter many cons. I would like to see an improvement in customization options. Additionally, the user interface of OneDesk could benefit from some improvements.
What recommendations would you give to someone considering this product?
I highly recommend OneDesk as an exceptional tool for customer service. We have the ability to communicate with customers through chat and keep track of their support tickets. Furthermore, we utilize this tool for managing projects. We effectively manage projects by collaborating with our teammates.
Pros
- Reliable
- Enables Productivity
- Unique Features
- Efficient Service

Gertrude U.
- Role: Information Technology
- Industry: Healthcare
- Involvement: IT Leader or Manager
Submitted Feb 2025
You would get value for your money
Likeliness to Recommend
What differentiates OneDesk PPM from other similar products?
It has a unique project management and a unified ticketing system
What is your favorite aspect of this product?
It's unified ticketing system and project management ability are my favourite things about Onedesk PPM
What do you dislike most about this product?
It's dependence on internet connectivity and expensive pricing plans
What recommendations would you give to someone considering this product?
Ensure your team gets adequate training on Onedesk PPM features, and also assess the organisation's needs.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Syed A.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: IT Leader or Manager
Submitted Dec 2024
Integrated Solution for Efficient Project manager.
Likeliness to Recommend
What differentiates OneDesk PPM from other similar products?
OneDesk PPM is truly a game-changer. Unlike other products, it鈥檚 the best in its class鈥攆lexible, powerful, and unbelievably easy to use. It offers seamless integration across projects, departments, and teams, giving you the edge with real-time collaboration and advanced analytics. No more complicated setups鈥擮neDesk PPM is fast to implement and customizable to fit any need. Other products can鈥檛 compare when it comes to delivering exceptional business value and providing outstanding support. Simply put, OneDesk PPM is the smartest choice for any organization that wants to win big.
What is your favorite aspect of this product?
My favorite aspect of OneDesk PPM? It鈥檚 incredible! The flexibility and integration are second to none. You can manage everything from resources to tasks to entire portfolios鈥攁ll in one place. Other tools can鈥檛 do that, believe me! The real-time collaboration and advanced reporting give you the power to make decisions faster and smarter. It鈥檚 simply the best鈥攜ou won鈥檛 find anything else like it!
What do you dislike most about this product?
What don鈥檛 I like about OneDesk PPM? Well, let鈥檚 be honest鈥攏othing鈥檚 perfect, but if I had to nitpick, maybe it鈥檚 the learning curve for new users. It鈥檚 a powerful tool, and some might take a little time to fully appreciate its capabilities. But trust me, once you get the hang of it, you鈥檒l realize just how incredible it is. A small hurdle compared to all the amazing features it delivers鈥攂elieve me!
What recommendations would you give to someone considering this product?
If you鈥檙e considering OneDesk PPM, let me tell you鈥攜ou鈥檙e making a fantastic decision. It鈥檚 an absolute winner! But here鈥檚 what I recommend: get fully trained on all the features. Take the time to really explore how it integrates and simplifies everything. Once you do, you鈥檒l see how efficient and powerful it really is. Don鈥檛 hesitate to customize it to your needs鈥攊t鈥檚 made for that! And trust me, the support team is top-notch. You鈥檒l have everything you need to succeed. It鈥檚 a game-changer鈥攜ou鈥檒l be ahead of the competition!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing