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OneDesk PPM Logo
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OneDesk

OneDesk PPM

Composite Score
8.0 /10
CX Score
8.3 /10
Category
OneDesk PPM
8.0 /10

What is OneDesk PPM?

OneDesk's PPM helps to view with both traditional planning and agile execution as well as Gantt charts, scheduling, and resource assignments.

Company Details


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OneDesk PPM Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

100 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love OneDesk PPM?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 90

Project Portfolio Management

97

Document Management

97

Analytics and Reporting

92

Lifecycle Management

91

Project Management

90

Timesheet Management

89

Tasks and Workflow Management

89

Mobile

88

Risk and Fraud Assessment

87

Resource Planning

83

What If Analysis

80

Vendor Capability Ratings

Average 88

Ease of Implementation

94

Ease of Customization

94

Usability and Intuitiveness

92

Quality of Features

92

Ease of Data Integration

91

Product Strategy and Rate of Improvement

90

Ease of IT Administration

87

Business Value Created

86

Breadth of Features

84

Vendor Support

79

Availability and Quality of Training

79

OneDesk PPM Reviews

Bailey F.

  • Role: Sales Marketing
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

Very handy project management tool.

Likeliness to Recommend

9 /10

What differentiates OneDesk PPM from other similar products?

It's distinct from competing software in that it gives you everything you need to effectively manage and care for your client. It's a web-based database that stores information on your optimized projects.

What is your favorite aspect of this product?

OneDesk offers a variety of features in a single platform, including customer management tools, helpdesk services, project management tools, workflow automation, and more. Using a single software for multiple purposes is possible with it.

What do you dislike most about this product?

I didn't encounter many cons. I would like to see an improvement in customization options. Additionally, the user interface of OneDesk could benefit from some improvements.

What recommendations would you give to someone considering this product?

I highly recommend OneDesk as an exceptional tool for customer service. We have the ability to communicate with customers through chat and keep track of their support tickets. Furthermore, we utilize this tool for managing projects. We effectively manage projects by collaborating with our teammates.

Pros

  • Reliable
  • Enables Productivity
  • Unique Features
  • Efficient Service

Gertrude U.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2025

You would get value for your money

Likeliness to Recommend

9 /10

What differentiates OneDesk PPM from other similar products?

It has a unique project management and a unified ticketing system

What is your favorite aspect of this product?

It's unified ticketing system and project management ability are my favourite things about Onedesk PPM

What do you dislike most about this product?

It's dependence on internet connectivity and expensive pricing plans

What recommendations would you give to someone considering this product?

Ensure your team gets adequate training on Onedesk PPM features, and also assess the organisation's needs.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Syed A.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2024

Integrated Solution for Efficient Project manager.

Likeliness to Recommend

8 /10

What differentiates OneDesk PPM from other similar products?

OneDesk PPM is truly a game-changer. Unlike other products, it鈥檚 the best in its class鈥攆lexible, powerful, and unbelievably easy to use. It offers seamless integration across projects, departments, and teams, giving you the edge with real-time collaboration and advanced analytics. No more complicated setups鈥擮neDesk PPM is fast to implement and customizable to fit any need. Other products can鈥檛 compare when it comes to delivering exceptional business value and providing outstanding support. Simply put, OneDesk PPM is the smartest choice for any organization that wants to win big.

What is your favorite aspect of this product?

My favorite aspect of OneDesk PPM? It鈥檚 incredible! The flexibility and integration are second to none. You can manage everything from resources to tasks to entire portfolios鈥攁ll in one place. Other tools can鈥檛 do that, believe me! The real-time collaboration and advanced reporting give you the power to make decisions faster and smarter. It鈥檚 simply the best鈥攜ou won鈥檛 find anything else like it!

What do you dislike most about this product?

What don鈥檛 I like about OneDesk PPM? Well, let鈥檚 be honest鈥攏othing鈥檚 perfect, but if I had to nitpick, maybe it鈥檚 the learning curve for new users. It鈥檚 a powerful tool, and some might take a little time to fully appreciate its capabilities. But trust me, once you get the hang of it, you鈥檒l realize just how incredible it is. A small hurdle compared to all the amazing features it delivers鈥攂elieve me!

What recommendations would you give to someone considering this product?

If you鈥檙e considering OneDesk PPM, let me tell you鈥攜ou鈥檙e making a fantastic decision. It鈥檚 an absolute winner! But here鈥檚 what I recommend: get fully trained on all the features. Take the time to really explore how it integrates and simplifies everything. Once you do, you鈥檒l see how efficient and powerful it really is. Don鈥檛 hesitate to customize it to your needs鈥攊t鈥檚 made for that! And trust me, the support team is top-notch. You鈥檒l have everything you need to succeed. It鈥檚 a game-changer鈥攜ou鈥檒l be ahead of the competition!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular OneDesk PPM Comparisons

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