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Omnisend

Omnisend

Composite Score
8.8 /10
CX Score
8.8 /10
Category
Omnisend
8.8 /10

What is Omnisend?

Trusted by 150k+ ecommerce businesses, Omnisend鈥檚 an all-in-one marketing platform is tailored for busy shop owners who have enough adventure in their ecommerce business already. Omnisend empowers online merchants to grow their businesses by building strong, personalized connections with their audience. Designed to save you time and increase your sales, it integrates directly with popular ecommerce platforms, allowing you to create beautifully designed email campaigns, send timely SMS messages, and automate repetitive marketing tasks effortlessly.

Company Details


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Awards & Recognition

Omnisend won the following awards in the Email Marketing category

Omnisend Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Omnisend.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

96 Plan to Renew

80 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Omnisend?

2% Negative
5% Neutral
93% Positive

Pros

  • Performance Enhancing
  • Reliable
  • Respectful
  • Acts with Integrity

Feature Ratings

Average 84

Auto-Responders

89

Email Delivery

88

A/B Testing

87

Segmentation

87

SPAM Compliance

84

Dynamic Content

84

Basic Reporting and Analytics

84

Campaign Management

84

Mobile Optimized

84

Contact Database

83

Content Authoring

81

Vendor Capability Ratings

Average 81

Ease of Implementation

84

Business Value Created

83

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

82

Ease of IT Administration

82

Ease of Customization

81

Ease of Data Integration

81

Quality of Features

79

Usability and Intuitiveness

79

Vendor Support

79

Breadth of Features

79

Omnisend Screenshots

Omnisend Videos

Omnisend Reviews

Elena D.

  • Role: C-Level
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2024

A bit disappointing

Likeliness to Recommend

3 /10

What differentiates Omnisend from other similar products?

I didn't see difference

What is your favorite aspect of this product?

No thanks.

What do you dislike most about this product?

Templates less and duplicate operation is inefficient.

What recommendations would you give to someone considering this product?

Try different software and make decision later.

Pros

  • Includes Product Enhancements
  • Friendly Negotiation
  • Continually Improving Product
  • Performance Enhancing

Cons

  • Under Delivered
  • Less Productive
  • Wastes Time

Fantino M.

  • Role: C-Level
  • Industry: Recreation
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Nov 2024

Loving desing when it is integrated in the Webpage

Likeliness to Recommend

9 /10

What differentiates Omnisend from other similar products?

No watermark. Good Desing. Intuitive fuctions.

What is your favorite aspect of this product?

Desing integrations

What do you dislike most about this product?

Some templates and some features.

What recommendations would you give to someone considering this product?

Excelents desings and intuitive features

Pros

  • Efficient Service
  • Respectful
  • Helps Innovate
  • Reliable

Julie Z.

  • Role: C-Level
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Easy to use and has great features.

Likeliness to Recommend

10 /10

What differentiates Omnisend from other similar products?

Great free options.

What is your favorite aspect of this product?

I like being able to track open rates, etc. the report I receive after I send an email is helpful.

What do you dislike most about this product?

Some of the editing tools for photos are not as good as other products.

What recommendations would you give to someone considering this product?

Try it out!

Pros

  • Saves Time
  • Respectful
  • Helps Innovate
  • Reliable

Most Popular Omnisend Comparisons

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