
What is Omnisend?
Trusted by 150k+ ecommerce businesses, Omnisend鈥檚 an all-in-one marketing platform is tailored for busy shop owners who have enough adventure in their ecommerce business already. Omnisend empowers online merchants to grow their businesses by building strong, personalized connections with their audience. Designed to save you time and increase your sales, it integrates directly with popular ecommerce platforms, allowing you to create beautifully designed email campaigns, send timely SMS messages, and automate repetitive marketing tasks effortlessly.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
96 Plan to Renew
80 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Omnisend?
Pros
- Performance Enhancing
- Reliable
- Respectful
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Auto-Responders
Email Delivery
A/B Testing
Segmentation
Dynamic Content
SPAM Compliance
Basic Reporting and Analytics
Mobile Optimized
Campaign Management
Contact Database
Content Authoring
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of IT Administration
Ease of Customization
Ease of Data Integration
Usability and Intuitiveness
Quality of Features
Vendor Support
Breadth of Features
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Omnisend Reviews

Julie Z.
- Role: C-Level
- Industry: Education
- Involvement: End User of Application
Submitted Oct 2024
Easy to use and has great features.
Likeliness to Recommend
What differentiates Omnisend from other similar products?
Great free options.
What is your favorite aspect of this product?
I like being able to track open rates, etc. the report I receive after I send an email is helpful.
What do you dislike most about this product?
Some of the editing tools for photos are not as good as other products.
What recommendations would you give to someone considering this product?
Try it out!
Pros
- Saves Time
- Respectful
- Helps Innovate
- Reliable

Radka S.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Oct 2024
I am very satisfied with Omnisend!
Likeliness to Recommend
What differentiates Omnisend from other similar products?
Omnisend has amazing funktions.
What is your favorite aspect of this product?
Templates, Automation. Reports.
What do you dislike most about this product?
I don't know.
What recommendations would you give to someone considering this product?
It's perfect for your email marketing. All in one.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing

Courtney S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2024
One of the best email marketing tool
Likeliness to Recommend
What differentiates Omnisend from other similar products?
In addition to having better and faster customer service, I found that Omnisend offers slightly more leeway when designing email campaigns. Customer Service Agustin and his colleagues were incredibly helpful in quickly resolving a small issue I had. Fast and pleasant service. Making sure their consumers had the best and easiest experience possible seemed to be their top priority.
What is your favorite aspect of this product?
Their responsiveness to our requests for adjustments is excellent. Several reporting tools have been developed that we requested. To reach everyone on our list with our weekly newsletter and promotional emails, we use Omnisend in conjunction with another email service provider. Our previous ESP was incredibly expensive and we were incurring significant overages shipping our entire list, so we switched to Omnisend.
What do you dislike most about this product?
So far, I haven't discovered anything that I don't really enjoy with Omnisend. At some point, there may be a small problem, but I have no doubt that they would be more than willing to help with a major one if asked.
What recommendations would you give to someone considering this product?
With Omnisend, we can easily create beautiful email campaigns that inform customers about sales, new products, and other promotions. With Omnisend, I can create automated emails, forms, and more that contribute to the success of my business and generate income.
Pros
- Continually Improving Product
- Enables Productivity
- Efficient Service
- Saves Time