
What is Okta Identity Cloud?
Okta's products manage identity and access for millions of people on millions of devices. We offer products in two lines: IT Products and Platform.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
99 Plan to Renew
89 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Okta Identity Cloud?
Pros
- Acts with Integrity
- Altruistic
- Helps Innovate
- Continually Improving Product
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Multi-Factor Authentication (MFA)
Activity Monitoring Alerts
Web Cloud Single Sign on (SSO)
Provisioning Deprovisioning
Privileged Access Management
Identity Governance
Password Management
Reporting
Access Request Management
Mobility Support
Advanced Provisioning
Vendor Capability Ratings
Business Value Created
Ease of Data Integration
Ease of Implementation
Ease of IT Administration
Usability and Intuitiveness
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Quality of Features
Vendor Support
Availability and Quality of Training
Okta Identity Cloud Reviews

Ankush C.
- Role: Industry Specific Role
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2023
The best SSO tool for secure business login
Likeliness to Recommend
What differentiates Okta Identity Cloud from other similar products?
I like that you can access all of the websites and applications you use from one location, and that they are secure, meaning that your information is protected. It will save you time and effort to open each app in a separate window if you sign in with a single log-in for all of your apps.
What is your favorite aspect of this product?
When I wanted to connect to my office VPN or internal tools, Okta offered the best security for business tool logins. It offers the best login code process with push notifications and a 6-digit code system. The notifications are delivered instantly and without any lag.
What do you dislike most about this product?
Although this is not a major drawback, it is not very customizable, and this is something that can be changed. It occasionally freezes but not always, and response times can be prolonged.
What recommendations would you give to someone considering this product?
With a single sign-in, you have access to all of your useful apps, and it is extremely safe and secure. Keep in mind that the mobile app is not as slick as the desktop app, but it still functions perfectly and does its job admirably.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing

Nitish K.
- Role: Information Technology
- Industry: Banking
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2022
Easy to use and integrate
Likeliness to Recommend
What differentiates Okta Identity Cloud from other similar products?
easy to use and dell defined documentation
What is your favorite aspect of this product?
integration
What do you dislike most about this product?
need to improve reporting proporitys
What recommendations would you give to someone considering this product?
easy to manage IAM
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity

Peyton W.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2022
Large-scale deployment of applications.
Likeliness to Recommend
What differentiates Okta Identity Cloud from other similar products?
For single-sign-on authentication and password management, Okta is the most effective and crucial application we use daily and at all times. Okta is integrated with Salesforce and all other applications to perform business automation appropriately without requiring the user to log in multiple times to different applications. A wide variety of enterprise customers employ Okta's excellent OOB functionality.
What is your favorite aspect of this product?
This software supports various applications, and setting up applications is relatively simple. With the adaptive MFA, we can balance security and usability simultaneously in a suitable way for almost everyone. That's pretty cool. With the use of SCIM and APIs, the onboarding process of a new user has been significantly reduced in terms of the amount of labor required.
What do you dislike most about this product?
For seasoned IT professionals, implementation is quite simple. Still, the extensive feature set and documentation can be frightening for new users who need to become more familiar with identity management. While Okta customer service responds quickly, they may deflect blame when problems arise between Okta and an unsupported program, even if the problem lies with Okta rather than the unsupported item.
What recommendations would you give to someone considering this product?
Allows you to access apps without utilizing a VPN directly. This is advantageous if you work remotely because you can access the Apps on your computer rather than bringing your work PC home. To log into Okta and access your Apps, you only need your username, password, and second authentication.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity