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Nimble

Nimble

Composite Score
8.5 /10
CX Score
8.8 /10
Category
Nimble
8.5 /10

What is Nimble?

Nimble is an engagement platform that helps small and midsize businesses capture leads, nurture relationships, and build meaningful connections at every stage. It automatically generates rich customer profiles and tracks interaction histories from contact lists and email conversations. With features like deal tracking, tasks, alerts, and email marketing, Nimble ensures businesses stay connected with leads and customers. Designed for the whole team, not just sales, the platform fosters seamless collaboration and effective relationship-building across all departments.

Company Details


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Awards & Recognition

Nimble won the following awards in the Customer Relationship Management - Small Business category

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Nimble Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Nimble.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

99 Plan to Renew

1
Since last award

81 Satisfaction of Cost Relative to Value

5
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Nimble?

0% Negative
16% Neutral
84% Positive

Pros

  • Respectful
  • Enables Productivity
  • Fair
  • Performance Enhancing

Feature Ratings

Average 79

Account and Contact Management

84

Collaboration

84

Lead Management

82

Sales Management

81

Customer Service Management

80

Telephony and Call Center Management

79

Marketing Management

78

Activity and Workflow Management

77

Quote Contract and Proposal

77

Analytics and Reporting

74

Mobile

71

Vendor Capability Ratings

Average 77

Business Value Created

81

Availability and Quality of Training

79

Ease of Implementation

79

Breadth of Features

78

Ease of Data Integration

78

Usability and Intuitiveness

78

Quality of Features

77

Vendor Support

77

Ease of IT Administration

76

Product Strategy and Rate of Improvement

75

Ease of Customization

75

Nimble Reviews

Enrico C.

  • Role: C-Level
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2025

great product that works for me

Likeliness to Recommend

10 /10

What differentiates Nimble from other similar products?

ease of use and simplicity

What is your favorite aspect of this product?

stability, integrity

What do you dislike most about this product?

sometimes I compare with other products and then I always prefer Nimble

What recommendations would you give to someone considering this product?

If you are looking for an essential, easy to use and progressively growing product, choose Nimble

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Less Efficient Service
  • Less Effective Service

Aliza T.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Complete CRM and database management tool

Likeliness to Recommend

10 /10

What differentiates Nimble from other similar products?

Nimble works very well with the linkedin, gmail and other extensions

What is your favorite aspect of this product?

Pipeline reports gives a complete overview on the sales management process

What do you dislike most about this product?

bulk lead upload takes time, they should improve that as quickly

What recommendations would you give to someone considering this product?

if you are figuring out the a cheaper tool and best feature kind of crm and marketing automation tool, go with Nimble

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Unique Features

Eileen J.

  • Role: Human Resources
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Smart and efficient CRM

Likeliness to Recommend

8 /10

What differentiates Nimble from other similar products?

Nimble goes beyond simple contact management. It uses artificial intelligence to automatically enrich contact profiles with relevant details. It offers powerful analytics tools that allow me to gain valuable insights into the performance of my activities. Encourages team collaboration by enabling shared access to customer information.

What is your favorite aspect of this product?

It allows me to simplify and streamline my daily tasks in administrative management. I love how I can access all of my contacts' relevant information in one place, which helps me be more efficient and productive.

What do you dislike most about this product?

As for what I dislike, I should mention that Nimble can be a bit overwhelming at first due to its wide range of functions.

What recommendations would you give to someone considering this product?

This is a solid and comprehensive customer relationship management tool. It has helped me improve the efficiency of my administrative activities, build stronger customer relationships and make more informed decisions based on hard data.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Most Popular Nimble Comparisons

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