
What is Nimble?
Nimble is an engagement platform that helps small and midsize businesses capture leads, nurture relationships, and build meaningful connections at every stage. It automatically generates rich customer profiles and tracks interaction histories from contact lists and email conversations. With features like deal tracking, tasks, alerts, and email marketing, Nimble ensures businesses stay connected with leads and customers. Designed for the whole team, not just sales, the platform fosters seamless collaboration and effective relationship-building across all departments.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
1
Since last award
99 Plan to Renew
1
Since last award
81 Satisfaction of Cost Relative to Value
5
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Nimble?
Pros
- Respectful
- Enables Productivity
- Fair
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Account and Contact Management
Collaboration
Lead Management
Sales Management
Customer Service Management
Telephony and Call Center Management
Marketing Management
Activity and Workflow Management
Quote Contract and Proposal
Analytics and Reporting
Mobile
Vendor Capability Ratings
Business Value Created
Availability and Quality of Training
Ease of Implementation
Breadth of Features
Ease of Data Integration
Usability and Intuitiveness
Quality of Features
Vendor Support
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Nimble Reviews

Enrico C.
- Role: C-Level
- Industry: Media
- Involvement: End User of Application
Submitted Apr 2025
great product that works for me
Likeliness to Recommend
What differentiates Nimble from other similar products?
ease of use and simplicity
What is your favorite aspect of this product?
stability, integrity
What do you dislike most about this product?
sometimes I compare with other products and then I always prefer Nimble
What recommendations would you give to someone considering this product?
If you are looking for an essential, easy to use and progressively growing product, choose Nimble
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Cons
- Less Efficient Service
- Less Effective Service
Aliza T.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2024
Complete CRM and database management tool
Likeliness to Recommend
What differentiates Nimble from other similar products?
Nimble works very well with the linkedin, gmail and other extensions
What is your favorite aspect of this product?
Pipeline reports gives a complete overview on the sales management process
What do you dislike most about this product?
bulk lead upload takes time, they should improve that as quickly
What recommendations would you give to someone considering this product?
if you are figuring out the a cheaper tool and best feature kind of crm and marketing automation tool, go with Nimble
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Unique Features

Eileen J.
- Role: Human Resources
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Apr 2024
Smart and efficient CRM
Likeliness to Recommend
What differentiates Nimble from other similar products?
Nimble goes beyond simple contact management. It uses artificial intelligence to automatically enrich contact profiles with relevant details. It offers powerful analytics tools that allow me to gain valuable insights into the performance of my activities. Encourages team collaboration by enabling shared access to customer information.
What is your favorite aspect of this product?
It allows me to simplify and streamline my daily tasks in administrative management. I love how I can access all of my contacts' relevant information in one place, which helps me be more efficient and productive.
What do you dislike most about this product?
As for what I dislike, I should mention that Nimble can be a bit overwhelming at first due to its wide range of functions.
What recommendations would you give to someone considering this product?
This is a solid and comprehensive customer relationship management tool. It has helped me improve the efficiency of my administrative activities, build stronger customer relationships and make more informed decisions based on hard data.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity