
What is NetSupport School?
NetSupport School is the market-leading classroom software solution for schools. Working across all platforms, NetSupport School supports a teacher with a wealth of dedicated assessment, monitoring, collaboration and control features to ensure they can leverage the very best from their ICT equipment.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
92 Plan to Renew
75 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+78 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love NetSupport School?
Pros
- Respectful
- Trustworthy
- Fair
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Classroom Management
Instructor Led Training
Online Learning
Assessments and Quizzes
Course Management
Student Collaboration
Content Management
Content Creation
Gradebook
Analytics and Reporting
Vendor Capability Ratings
Breadth of Features
Vendor Support
Business Value Created
Ease of IT Administration
Usability and Intuitiveness
Quality of Features
Ease of Implementation
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
NetSupport School Screenshots
NetSupport School Downloads

Dallas County Community College District Review
Hear from DCCCD about why they chose School and how it has impacted their learning environment,

NetSupport School EAF Evaluation
A third-party evaluation by Education Alliance Finland regarding the efficacy of School in promoting engaging and focused learning enviro...
NetSupport School Videos
Our customers really love the simplicity of our solutions...
School Thumbnail View

School Whiteboard Tool

NetSupport School Reviews
Douglas D.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Oct 2024
Good features, but clunky interface.
Likeliness to Recommend
What differentiates NetSupport School from other similar products?
If I could find a better product, I would switch. I do have some suggestions on how to make it better and would happy to speak with a representative.
What is your favorite aspect of this product?
Monitoring screens of our students and transferring files.
What do you dislike most about this product?
Clunky user interface with a lot of features we don't use. This makes it hard to train staff on how to use it effectively. We also have had a long history of students disappearing from a class. Trouble shooting can be time consuming and inconclusive.
What recommendations would you give to someone considering this product?
It get's the job done, but it could be a lot better.
Pros
- Trustworthy
- Respectful
- Fair
- Acts with Integrity
Cons
- Inhibits Innovation
- Slower Product Innovation
- Less Performance Enhancing
- Role: Information Technology
- Industry: Education
- Involvement: IT Leader or Manager
Submitted Sep 2024
I have been using NSS for over 20 years.
Likeliness to Recommend
Pros
- Respectful
- Trustworthy
- Saves Time
- Helps Innovate
Cons
- Less Efficient Service
- Charges for Enhancements
- Leverages Incumbent Status
Shawn P.
- Role: Information Technology
- Industry: Education
- Involvement: IT Leader or Manager
Submitted Sep 2024
Easy to use, good support.
Likeliness to Recommend
What differentiates NetSupport School from other similar products?
Honestly lots of products are catching up but my lab teachers really like it.
What is your favorite aspect of this product?
Ease of use.
What do you dislike most about this product?
I wish it was a little cheaper.
What recommendations would you give to someone considering this product?
Do a demo and try it out.
Pros
- Efficient Service
- Caring
- Respectful
- Transparent