
What is MURAL?
MURAL is the leading digital workspace for visual collaboration in the enterprise. Teams depend on MURAL to understand and solve problems and build consensus using visual methods. More than an online whiteboard, MURAL enables innovation at scale by providing a platform for everything from product strategy and planning to leading immersive workshops using agile and design thinking methodologies. Industry-leading teams at companies including IBM, IDEO, Autodesk, Intuit, GitHub, and Atlassian use MURAL to work together 鈥 at any time and from anywhere.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
1
Since last award
91 Plan to Renew
1
Since last award
80 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love MURAL?
Pros
- Reliable
- Efficient Service
- Respectful
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Infinite Canvas
Annotation
Sticky Notes
Screen Sharing
Surveys and Polling
Role-Based Access
Integration with Meeting Solutions
Multimedia Content
Record, Save, and Export Canvases
Vendor Capability Ratings
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Business Value Created
Ease of Customization
Ease of IT Administration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
MURAL Reviews
Przemys艂aw P.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jun 2023
Awesome Workspace
Likeliness to Recommend
What differentiates MURAL from other similar products?
The murals are great. I've never worked on better virtual borders. Their appearance and functionality are impressive and offer a very good alternative to traditional visual boards.
What is your favorite aspect of this product?
I really like meetings where the mural is used. It brings very interesting aspects of visualizing the content of meetings, which makes them more interesting and encourages active participation.
What do you dislike most about this product?
I have been working with Mural for 2 years and since then the appearance of the graphical interface has practically not changed and in my opinion it needs refreshing and maybe adding some additional cool options to make the meetings even more interesting. I would like to see more ways to interact with Murals.
What recommendations would you give to someone considering this product?
A great solution for large teams working remotely. It improves the quality of meetings and makes them more effective. However, it should be remembered that the beginning may not meet expectations because the tool is very interesting and the multitude of options may slightly distract new users.
Pros
- Reliable
- Trustworthy
- Unique Features
- Inspires Innovation
Tristan P.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2025
Mural 鈥 A Visual Collaboration Gem
Likeliness to Recommend
What differentiates MURAL from other similar products?
Mural differentiates itself with its deep focus on structured brainstorming, offering pre-made templates for various use cases like design thinking, project planning, and agile workflows.
What is your favorite aspect of this product?
The sticky notes, diagramming tools, and voting features make brainstorming sessions far more interactive than traditional calls or emails.
What do you dislike most about this product?
The only real drawback is that while Mural is great for freeform ideation, it鈥檚 not always the best for structured workflows.
What recommendations would you give to someone considering this product?
I鈥檇 say go for it if your team thrives on visual collaboration. It鈥檚 a fantastic tool for brainstorming and strategy sessions, but you may need an additional project management tool to track execution afterward
Pros
- Trustworthy
- Effective Service
- Caring
- Client's Interest First

Vijayraj H.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2024
Nice tool for visual storytelling!
Likeliness to Recommend
What differentiates MURAL from other similar products?
Mural integrates well with different apps of microsoft and It also allows to integrate with JIRA which makes easier and smooth collaboration between devs and designers
What is your favorite aspect of this product?
Application interface is a visual treat to watch ^_^ . I personally like how boring things like flow charts ,information architecture and user journeys can look so aesthetically pleasing. I also want to highlight that being user of other white boarding tools. I hardly took minutes to get started with mural.
What do you dislike most about this product?
Does not allow customisations to be done on templates unlike there competitors like miro
What recommendations would you give to someone considering this product?
I would recommend mural to large/mid size companies and would recommend having business pan. This would help make ideation phase much smoother and worthwhile
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity