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What is MSP360 Managed Backup?
MSP360 Managed Backup (MBS) (formerly Cloudberry Lab) is an easy-to-use backup solution for Managed Service Providers and IT departments that require a centralized license and job management, monitoring, and reporting. MBS allows you to leverage AWS, Microsoft Azure, Backblaze B2, and Wasabi cloud storage to drive more revenue and deliver best-in-class data protection to your customers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
98 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love MSP360 Managed Backup?
Pros
- Enables Productivity
- Reliable
- Trustworthy
- Client Friendly Policies
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
AI enhanced predictive backup
Integration with Other Security Software
Backup Automation
Backup of Cloud Based Data
Replication for Long Term Storage and Disaster Recovery
Backup Monitoring and Reporting
Physical Backup for Multiple Platforms
Application Awareness
Virtual Machine Backup
Integration With Storage Arrays
Replication for High Availability
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of IT Administration
Quality of Features
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of Customization
Breadth of Features
Ease of Data Integration
Vendor Support
Availability and Quality of Training
Also Featured in...
MSP360 Managed Backup Screenshots
MSP360 Managed Backup Videos
MSP360 Backup: A Powerful Cross-Platform Backup and Disaster Recovery Solution
web panel
image-based backup wizard
file backup wizard
cloud storages
MSP360 Managed Backup Reviews
Anna N.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2023
Fabulous product!
Likeliness to Recommend
What differentiates MSP360 Managed Backup from other similar products?
It's user friendly features.
What is your favorite aspect of this product?
EVERYTHING
What do you dislike most about this product?
Not available
What recommendations would you give to someone considering this product?
Just do it
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Orpha H.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted Feb 2025
Secure Backups, Empowered Data, Endless Confidence
Likeliness to Recommend
What differentiates MSP360 Managed Backup from other similar products?
MSP360 Managed Backup stands out in its ability to provide users with the full flexibility of a backup solution that stores files in one of the Amazon S3, Google Cloud, and Azure. For this reason, the centralized management interface integrates different backups, making it easier not to work with many applications. The scheduling and versioning options also allow users to set up numerous schedules for periodic backups within the confines of the platform, to guarantee that critical data is retrievable in a systematic manner.
What is your favorite aspect of this product?
MSP360 has a great structure that is flexible yet facilitated to the core, with the setting up of various backup policies for various users/departments, etc. Its incremental backups are useful in conserving bandwidth and storage space, since the backup only the recent changes made.
What do you dislike most about this product?
Despite the fact that MSP360 Managed Backup has a relatively simple interface, an improved analytical power is needed to identify potential issues on the side of the usage of the tool. A more granulated kind of an alerting system might also help in identifying and disseminating a problem or an anomaly concerning the backups within the shortest time possible, rather than daily digest.
What recommendations would you give to someone considering this product?
MSP360 Managed Backup is the safety net that is required for our business for protecting vital financial and customer information. The manner through which it operates to schedule for backups and the swift manner in which disaster recovery takes place eases my worries by ensuring the data is secure. MSP360's ability to integrate with different storage has made it easy for us needing to design architectures, and more time can be spent on product development and operations than worrying whether the backup solution will stand or not.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Kimberly C.
- Role: Operations
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Sep 2024
Secure and affordable backups
Likeliness to Recommend
What differentiates MSP360 Managed Backup from other similar products?
MSP360 Managed Backup offers flexible cloud storage compatibility, centralized management, and cost-effective pricing, making it a versatile solution for MSPs and IT departments seeking reliable, scalable backup services.
What is your favorite aspect of this product?
My favorite aspect of MSP360 Managed Backup is its flexibility in integrating with multiple cloud storage providers, giving users the freedom to choose the most suitable and cost-effective option for their needs.
What do you dislike most about this product?
What I dislike most about MSP360 Managed Backup is its learning curve for new users, as the interface and settings can be a bit complex to navigate without prior experience or support.
What recommendations would you give to someone considering this product?
I鈥檇 recommend starting with the free trial to explore its features, ensuring compatibility with your preferred cloud storage. Also, invest time in training or support to overcome the initial learning curve.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
