
What is monday.com?
A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use鈥攐ne that鈥檚 fast, beautiful, responsive, and makes your life easier.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
92 Plan to Renew
2
Since last award
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love monday.com?
Pros
- Reliable
- Saves Time
- Trustworthy
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Resource Management
Project Invoicing and Accounting Integration
Dependency and Milestone Tracking
Document Management
Time & Expense Tracking
Reporting
Calendar Integration
Hierarchical Task Management
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Ease of Customization
Usability and Intuitiveness
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Vendor Support
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Task Management
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Product Management
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Customer Relationship Management - Midmarket
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Objectives and Key Results
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Lead Management
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Customer Relationship Management - Small Business
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Real Estate Property Management
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monday.com Reviews

Siam R.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Jun 2021
It's very visual
Likeliness to Recommend
What differentiates monday.com from other similar products?
Basecamp only has a paid plan where you are charged a one-time fee to access all features, while Monday.com bills you per user, per month.
What is your favorite aspect of this product?
Easily manage your projects and tasks with one click Organize, track and update projects together Centralize communication and tasks in one place Manage everything your team is working on Beautiful, simple and intuitive interface Integration with Excel (import / export) Support 24 hours a day, 7 days a week
What do you dislike most about this product?
There is no option to repeat a task.
What recommendations would you give to someone considering this product?
Monday.com improves communication through your remote team: having all your documents and conversations in one place allows workers to stay up-to-date on the latest developments while giving them access to everything they need to get their jobs done.
Pros
- Trustworthy
- Efficient Service
- Effective Service
- Saves Time

Traylor H.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Jun 2021
Monday: high level of customization.
Likeliness to Recommend
What differentiates monday.com from other similar products?
Like Trello, Monday offers a wide range of customization options for tasks and assignments, including colors and metrics. These customizations make things easier for companies that have complex or custom processes. It also helps project managers differentiate between the various branches of a project and keep everything in sync.
What is your favorite aspect of this product?
Monday uses an intuitive drag and drop interface and offers a high level of customization. I can seamlessly manage assignments, tasks, dates, durations, time frames, and even provide a customizable Gantt chart for tracking. Simplified communication: Messages are embedded in projects and allow you to attach documents, images, videos, GIFs, and @mentions.
What do you dislike most about this product?
Without a doubt, Monday is feature-rich with a sleek interface, but it's not really easy to set up. Like other highly customizable and configurable tools, it can get a bit overwhelming, especially if you're just getting started with remote project management.
What recommendations would you give to someone considering this product?
Open AI architecture that supports unlimited integration and customization. Endless reporting capabilities. Ability to add outsiders to your team.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing

Romney S.
- Role: Operations
- Industry: Engineering
- Involvement: End User of Application
Submitted May 2021
A great project planning tool
Likeliness to Recommend
What differentiates monday.com from other similar products?
Webinars whereby monday.com hosts webinars every day of the traditional workweek. These events begin at different times; some in the evening, some in the morning, to accommodate international audiences. The very effective and knowledgeable customer support. The sign-up process for monday.com is more involved than others I have experienced. In addition to the username, email, password, you also enter your industry, team size, intended use cases, and several other indicators.
What is your favorite aspect of this product?
User-friendly interface that anyone new to the software can get used to. It also empowers you to easily configure and customize all options to create a brand-specific platform, it tracks all the changes you implement including fully dismissed actions, re-positioned agents, and modified statuses and dates. In case something goes wrong and unnoticed, Monday.com will tell you who caused it. It also has a many-to-many communication tool. Eliminate noise: get updates based on relevance
What do you dislike most about this product?
Difficult to track time and expenses, it can be challenging to track time against each task and the cost for all the related tasks for a particular client. Also, it does not have a Gantt chart nor does it plans to have one.
What recommendations would you give to someone considering this product?
A software worth a try since it has a lot to offer and it competes well with the rest of the software in its category in terms of features.
Pros
- Acts with Integrity
- Helps Innovate
- Continually Improving Product
- Reliable