
What is monday.com?
A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use鈥攐ne that鈥檚 fast, beautiful, responsive, and makes your life easier.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
93 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love monday.com?
Pros
- Reliable
- Trustworthy
- Enables Productivity
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Retainer Management
Project Invoicing and Accounting Integration
Calendar Integration
Workflow Management
Planning and Scheduling
Resource Management
Dependency and Milestone Tracking
Document Management
Time & Expense Tracking
Reporting
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Business Value Created
Breadth of Features
Ease of Customization
Ease of IT Administration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Vendor Support
Also Featured in...
Task Management
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Product Management
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Customer Relationship Management - Midmarket
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Objectives and Key Results
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Lead Management
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Customer Relationship Management - Small Business
Translation missing: en.product_page.ratings.score 8.7
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Real Estate Property Management
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monday.com Reviews

James H.
- Role: Information Technology
- Industry: Entertainment
- Involvement: IT Leader or Manager
Submitted Dec 2022
Simple to use and set up but expensive.
Likeliness to Recommend
What differentiates monday.com from other similar products?
It handles people and task management in a very simple and easy way. The ability to quickly change statuses and manage items across multiple users with very little lagtime makes it the top provider of its service.
What is your favorite aspect of this product?
My favourite aspect of this product is its API. While this is a feature not typically used by everyday users, it has been a huge benefit for linking Monday to existing databases and other services.
What do you dislike most about this product?
I think the webhook management could be improved to better manage all the different webhooks you can create on a board. Better naming and clarification over what the webhook is and what it is doing and what URL it is connected to.
What recommendations would you give to someone considering this product?
I would strongly recommend testing out the product and how it can handle your projects and then look to integrate it with other products or services as it handles cross-data really well.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity

Chelsea T.
- Role: Information Technology
- Industry: Consulting
- Involvement: End User of Application
Submitted Dec 2022
Versatile project management tool with limitations
Likeliness to Recommend
What differentiates monday.com from other similar products?
Monday.com offers plentiful integration capabilities. Monday's integration with business applications and tools that we are already using in the course of work , helps to speed up project management processes in my company, across departments.
What is your favorite aspect of this product?
Monday.com offers a variety of project management templates. The availability of these templates prevents us from needing to design our project management processes from scratch. From my few years of experience with Monday, I can simply say that there is always an available template for every workflow that we've introduced into our project management process.
What do you dislike most about this product?
Monday.com lacks machine learning or artificial intelligence capabilities, which happen to be a constant with newer project management platforms at this present time. Among the downside of this shortcoming of the Monday platform is the lack of predictive analytics in our project management processes.
What recommendations would you give to someone considering this product?
Monday.com is awesome in project management aspects like tracking projects and all data around a project , from a single location.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Security Protects

Sutton Oliver A.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2022
A knowledge management system
Likeliness to Recommend
What differentiates monday.com from other similar products?
For us programmers, this has been an excellent tool for keeping track of all the requests for help from different departments. Significant stakeholders can fill out forms and add them to our queue, where we will prioritize and assign them. This is easily seen as a tracking form as well. Extremely useful and easy to use. A reliable project management and teamwork tool are Monday.com. It works well for both solitary and collective use.
What is your favorite aspect of this product?
For team members, the automated table also simplifies life. Using tools like CRM, product management, event management, and to-do lists are feasible. The procedure of creating a task or project is straightforward. Because it incorporates many third-party applications, Monday.com has its app store. - It's convenient to be able to make a table and select the fields I wish to utilize to record my progress.
What do you dislike most about this product?
However diverse the integrations were, several of our essential presumptions still needed to be met. There are frequent workarounds available, and comparing Excel's capability is alluring. The dashboard and widget controls should be more precise. Monday.com has a limited range of available settings for the IT services, IT product development, marketing, and advertising sectors.
What recommendations would you give to someone considering this product?
One of Monday's best features is discovering who has watched the updates and shared information. It's beneficial that it also provides various customization options that cater to the unique requirements of each business and project. While our calendar functionality is remarkably flexible, contextual, and user-centered, it is also virtually precisely what you would expect from a Gantt chart.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Unique Features