
What is monday.com?
A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use鈥攐ne that鈥檚 fast, beautiful, responsive, and makes your life easier.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
93 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love monday.com?
Pros
- Reliable
- Trustworthy
- Enables Productivity
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Retainer Management
Project Invoicing and Accounting Integration
Calendar Integration
Workflow Management
Planning and Scheduling
Resource Management
Dependency and Milestone Tracking
Document Management
Time & Expense Tracking
Reporting
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Business Value Created
Breadth of Features
Ease of Customization
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Also Featured in...
Product Management
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Task Management
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Customer Relationship Management - Midmarket
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Objectives and Key Results
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Lead Management
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Customer Relationship Management - Small Business
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Real Estate Property Management
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monday.com Reviews

Gabriela C.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2024
Great Features
Likeliness to Recommend
What differentiates monday.com from other similar products?
Automation, integrations and design
What is your favorite aspect of this product?
the task automation
What do you dislike most about this product?
nothing to dislike
What recommendations would you give to someone considering this product?
Explore the features for more value, otherwise its the same as other similar products
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Continually Improving Product
Cons
- Commodity Features
Sharon N.
- Role: Sales Marketing
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Jan 2024
Monday meets our business requirements
Likeliness to Recommend
What differentiates monday.com from other similar products?
With Monday.com, you can have both customer relationship tools and social media management in one dashboard, which makes work more efficient and easier to perform. The support team is also willing to help any time we face challenges.
What is your favorite aspect of this product?
I like the social media integration because it makes it easy for me to manage social media platforms from one dashboard and to communicate with leads more easily, that I easily turn into customers. Also, the tool has analytic reporting, which makes it easy for me to create a shareable report that I can share with other marketing team to find how we can market our products and from which channel
What do you dislike most about this product?
When data grows much more, the software becomes too slow to load, especially when connected to a poor internet connection, something they should look into and apply a fix to. Also, the UI needs a lot of improvement since more modules are stacked together, which makes navigation more difficult than it would.
What recommendations would you give to someone considering this product?
This is a professional CRM tool worthy a trial, trusted by more business and comes with premier support from the support team through live chat and emails, so you do not worry about any technical issue.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing

Enrique A. D.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2024
Efficient Collaboration Hub with a Learning Curve
Likeliness to Recommend
What differentiates monday.com from other similar products?
Monday.com stands out from other similar products due to its intuitive and visually appealing interface, making project management and collaboration more engaging. The platform offers a wide range of customizable templates, providing flexibility for diverse teams and projects. Additionally, its unique building block approach, known as "Work OS," allows users to create tailored workflows without extensive technical expertise. The platform's adaptability, combined with automation features and a vibrant user community, sets Monday.com apart in the crowded space of collaboration and project management tools.
What is your favorite aspect of this product?
My favorite aspect of Monday.com is its intuitive and visually pleasing interface. The platform's user-friendly design enhances collaboration by making project management engaging and accessible. The customizable templates cater to diverse team needs, fostering adaptability. The unique "Work OS" approach empowers users to build tailored workflows without advanced technical skills. Automation features streamline processes, saving time and increasing efficiency. The vibrant user community adds a collaborative dimension, fostering knowledge sharing and innovation. Overall, Monday.com's combination of usability, flexibility, and collaborative fea
What do you dislike most about this product?
While Monday.com offers a robust set of features, one potential drawback is the learning curve associated with its advanced functionalities. New users may find it challenging to fully grasp the platform's extensive capabilities, especially when configuring complex workflows or automations. The abundance of options and customization possibilities might be overwhelming for some, requiring additional time and effort for onboarding. However, it's worth noting that the initial learning curve tends to diminish with hands-on experience, and the platform's user community and support resources can help address these challenges over time.
What recommendations would you give to someone considering this product?
For those considering Monday.com, I recommend starting with the extensive library of templates to jumpstart your projects. Take advantage of the trial period to explore and familiarize yourself with the platform's features. Invest time in learning the nuances of the "Work OS" approach, as it will empower you to create tailored workflows. Leverage the supportive user community and available resources for insights and best practices. Consider the specific needs of your team and projects to maximize customization without overwhelming users. Lastly, be patient with the initial learning curve, as the platform's capabilities become more intuitive
Pros
- Performance Enhancing
- Enables Productivity
- Trustworthy
- Client Friendly Policies