What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
1
Since last award
97 Plan to Renew
83 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Fair
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
File Sharing Collaboration
Calendars
Mobile App
Employee Engagement
Task Management
Employee Directory
Document Management
Networked Enterprise
Virtual Offices
App Delivery and Access
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
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Unified Communications as a Service
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Business Instant Messaging - Enterprise
Translation missing: en.product_page.ratings.score 8.8
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Web and Video Conferencing - Enterprise
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Microsoft Teams Reviews
Michael A.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted May 2025
Powerful, Yet Complex, Collaboration Hub for Micro
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams stands out from other collaboration tools due to its deep integration with the Microsoft 365 ecosystem, offering seamless access to Office apps like Word, Excel, and SharePoint for real-time document collaboration. It provides robust video conferencing capabilities, supporting up to 1,000 participants with features like AI-generated meeting notes and breakout rooms. Teams excels in enterprise-grade security and compliance, with advanced admin controls and data encryption, making it ideal for organizations prioritizing data protection. Its customizable workspace allows integration with over 150 third-party apps.
What is your favorite aspect of this product?
My favorite aspect of Microsoft Teams is its seamless integration with Microsoft 365, enabling effortless real-time collaboration on Office apps like Word and Excel within a single platform.
What do you dislike most about this product?
The aspect I dislike most about Microsoft Teams is its complex interface, which can be overwhelming and create a steep learning curve for new users.
What recommendations would you give to someone considering this product?
I recommend thoroughly training your team on Microsoft Teams' interface and features to maximize its powerful Microsoft 365 integration and collaboration tools while mitigating the initial complexity for new users.
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Trustworthy
Olusola A.
- Role: Information Technology
- Industry: Communications
- Involvement: End User of Application
Submitted May 2025
A powerful collaboration tool
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams stands out due to its: - Seamless Microsoft integration: Tight integration with Office 365 and other Microsoft tools. - Robust collaboration features: Features like channels, tabs, and meeting capabilities. - Customizable and extensible: Supports a wide range of integrations and custom apps. - Enterprise-grade security: Advanced security and compliance features. These factors make Microsoft Teams a popular choice for organizations already invested in the Microsoft ecosystem.
What is your favorite aspect of this product?
My favorite aspect of Microsoft Teams is its seamless integration with other Microsoft Office apps, making it easy to collaborate and work efficiently within a familiar ecosystem.
What do you dislike most about this product?
One aspect I'd like to see improvement on is the occasional complexity and clutter in larger teams or workspaces, which can make it challenging to find specific conversations or files.
What recommendations would you give to someone considering this product?
Based on my experience with Microsoft Teams, I'd recommend: 1. Set clear channel structures: Organize channels by topic or project to keep conversations focused. 2. Use integrations wisely: Leverage integrations to streamline workflows, but avoid cluttering your workspace. 3. Establish norms: Define expectations for usage, notifications, and etiquette to ensure adoption and productivity. 4. Monitor and adjust: Regularly review usage and adjust your approach as needed to optimize collaboration.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Ajibade A.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2025
Microsoft Teams: A clear powerhouse for workspace
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Its uniqueness with the entire Microsoft suite plus its integration with his partner apps like excel, word, power point as well
What is your favorite aspect of this product?
The integration with other Microsoft products
What do you dislike most about this product?
It鈥檚 a heavy application
What recommendations would you give to someone considering this product?
You should definitely get it
Pros
- Respectful
- Helps Innovate
- Continually Improving Product
- Reliable
