Microsoft Sharepoint Customer Reviews 2025

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Microsoft Corporation

Microsoft Sharepoint

Composite Score

8.8 /10

CX Score

9.0 /10

1094 Reviews

What is Microsoft Sharepoint?

Microsoft SharePoint is your mobile intranet for collaboration and teamwork. Share files, manage documents and create team sites & employee intranets.

Company Details

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Awards & Recognition

Microsoft Sharepoint won the following awards in the Document Management category

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2025 Data Quadrant Champion

Latest Award, 2025

0 Top Rated Capabilities

2 Top Rated Features

Latest Award, 2025

2024 Emotional Footprint Champion

2024

2024 Data Quadrant Champion

2024

0 Top Rated Capabilities

3 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Microsoft Sharepoint Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Sharepoint.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

86 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Sharepoint?

2% Negative

5% Neutral

93% Positive

Pros

Reliable
Performance Enhancing
Enables Productivity
Respectful

Feature Ratings

Average 84

Document Sharing

Document Hosting

Security and Access Control

Access Tracking

Version Control

Editor Functions

Searchability

Check Out Check in

Metrics and Reporting

Publication Workflow

Indexing and Classification

Vendor Capability Ratings

Average 81

Business Value Created

Ease of Implementation

Quality of Features

Ease of Data Integration

Breadth of Features

Ease of IT Administration

Usability and Intuitiveness

Availability and Quality of Training

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support

Also Featured in...

Enterprise Content Management - Midmarket

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Enterprise Content Management - Enterprise

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View Microsoft Sharepoint in this category (opens in a new tab)

Microsoft Sharepoint Reviews

Nicolae R.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2024

Improve workflows with Microsoft SharePoint.

Likeliness to Recommend

9 /10

What differentiates Microsoft Sharepoint from other similar products?

Our team members can more easily access and collaborate on projects with SharePoint's many features, including streamlined collaboration and a central area to organize and share files, documents, and information.

What is your favorite aspect of this product?

Sharepoint has proven to be really useful by allowing us to access files and workspaces from anywhere in the world on any device. Additionally, features like email and task management have been incredibly helpful in increasing team accountability and productivity.

What do you dislike most about this product?

Sometimes it takes a while for files to sync and be available in the right place.

What recommendations would you give to someone considering this product?

Microsoft Sharepoint has the ability to facilitate team communication, content sharing, and workflow management, making it an essential tool for driving productivity and efficiency in organizations.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Rasika R.

Role: Consultant
Industry: Engineering
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2024

Microsoft rocks!

Likeliness to Recommend

10 /10

What differentiates Microsoft Sharepoint from other similar products?

I used sharepoint only!

What is your favorite aspect of this product?

Ease of access

What do you dislike most about this product?

only cost is the issue

What recommendations would you give to someone considering this product?

Yes absolutely

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Karthick M.

Role: Sales Marketing
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2024

Powerful Collaboration tool

Likeliness to Recommend

9 /10

What differentiates Microsoft Sharepoint from other similar products?

SharePoint shines for teamwork, with its secure file storage, real-time editing, and built-in workflows. Unlike some competitors, it integrates seamlessly with other Microsoft Office apps, making it a dream for those already in the ecosystem. But beware, customizing it can feel clunky compared to drag-and-draw interfaces of some rivals.

What is your favorite aspect of this product?

SharePoint keeps project documents in one secure spot, accessible to the whole team. Plus, simultaneous editing is a lifesaver 鈥� no more version control headaches. This thing is a collaboration champion!

What do you dislike most about this product?

Sharepoint is a collaboration superstar, but customizing it can feel like wrangling cats. 91制片厂ing dashboards and searching for specific files can turn into an adventure 鈥� intuitive it ain't. Give me drag-and-drop and clear search filters any day!

What recommendations would you give to someone considering this product?

If teamwork makes the dream work, SharePoint's your dream tool! Secure storage, real-time editing, and workflow magic make it a collaboration champ. Just be prepared to invest some time learning the ropes 鈥� customization isn't as user-friendly as some competitors. But hey, if you're already a Microsoft Office pro, the integration is seamless!

Pros

Continually Improving Product
Performance Enhancing
Trustworthy
Efficient Service

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Microsoft Sharepoint

What is Microsoft Sharepoint?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

Microsoft Sharepoint Ratings

88 Likeliness to Recommend

97 Plan to Renew

86 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+89 Net Emotional Footprint

How much do users love Microsoft Sharepoint?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Document Sharing Document sharing is the ability to share a document with those who have not been granted explicit access

Document Hosting Centralized hosting of electronic documents, allowing the ability for contributors to upload to a secure area.

Security and Access Control Securing of electronic documents from unauthorized access and the ability to assign access to specific users or user groups.

Access Tracking The tracking of document access, including who had opened it or downloaded it.聽

Version Control Tracking of document versions with each iteration of document changes.

Editor Functions Features to allow designated editors to have the ability to review a document, make notes, corrections, and insert markups for re-editing by the author(s).

Searchability DMSes generally allow for the ability to conduct searches on document content.

Check Out Check in Similar to checking out or signing out a book from the library, this option enables a similar function for designated documents.

Metrics and Reporting This feature enables the DMS administrator to produce reports on the DMS, such as document volumes, document access, publication trends, etc.

Publication Workflow Workflow capability that routes documents across defined roles in the publication process, either for review, editing, publication, etc.

Indexing and Classification Where the DMS will search the contents of all documents, index search results and organize them based on the organization鈥檚 taxonomy

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Enterprise Content Management - Midmarket

Enterprise Content Management - Enterprise

Microsoft Sharepoint Reviews

Nicolae R.

Improve workflows with Microsoft SharePoint.

Likeliness to Recommend

Pros

Rasika R.

Microsoft rocks!

Likeliness to Recommend

Pros

Karthick M.

Powerful Collaboration tool

Likeliness to Recommend

Pros

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Title

1
Since last award

Feature Ratings

Document Sharing

Document Hosting

Security and Access Control

Access Tracking

Version Control

Editor Functions

Searchability

Check Out Check in

Metrics and Reporting

Publication Workflow

Indexing and Classification

Vendor Capability Ratings

Business Value Created

Ease of Implementation

Quality of Features

Ease of Data Integration

Breadth of Features

Ease of IT Administration

Usability and Intuitiveness

Availability and Quality of Training

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support