Microsoft Project Customer Reviews 2025

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Microsoft Corporation

Microsoft Project

Composite Score

8.8 /10

CX Score

9.1 /10

481 Reviews

What is Microsoft Project?

Stay organized, focused, and in charge. Tackle anything from small projects to large initiatives. You may or may not be a project manager, but now you can be the boss of any project with a powerful, easy-to-use app.

Company Details

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Microsoft Project Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Project.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

95 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Project?

2% Negative

7% Neutral

91% Positive

Pros

Reliable
Respectful
Saves Time
Enables Productivity

Feature Ratings

Average 84

Planning and Scheduling

Collaboration

Dependency and Milestone Tracking

Resource Management

Reporting

Hierarchical Task Management

Workflow Management

Document Management

Budget Management

Time & Expense Tracking

Mobile Access

Vendor Capability Ratings

Average 82

Ease of Implementation

Business Value Created

Quality of Features

Usability and Intuitiveness

Availability and Quality of Training

Product Strategy and Rate of Improvement

Breadth of Features

Ease of IT Administration

Vendor Support

Ease of Data Integration

Ease of Customization

Also Featured in...

Task Management

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Microsoft Project Reviews

Nahian M.

Role: Finance
Industry: Apparel
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2020

Best Project Management Solution

Likeliness to Recommend

9 /10

What differentiates Microsoft Project from other similar products?

This application is more user friendly and flexible in operation

What is your favorite aspect of this product?

Project scheduling and monitoring the progress

What do you dislike most about this product?

I do not find anything which I would disklike

What recommendations would you give to someone considering this product?

I recommend all project management professional to use this online-based platform for managing their projects

Pros

Continually Improving Product
Trustworthy
Inspires Innovation
Fair

Krishna P.

Role: Operations
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2020

A great product!

Likeliness to Recommend

8 /10

What differentiates Microsoft Project from other similar products?

It is a lot similar to other products that provide online project collaboration but what sets it apart is the ease of use!

What is your favorite aspect of this product?

It is very intuitive and the help feature actually works!

What do you dislike most about this product?

They could be more innovative - take public's suggestions and do something with them.

What recommendations would you give to someone considering this product?

I would definitely give it a go!

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Hugo Arturo D.

Role: Sales Marketing
Industry: Manufacturing
Involvement: Vendor Management and Renewal

Validated Review

Verified Reviewer

Submitted Sep 2020

Great to work with

Likeliness to Recommend

10 /10

What differentiates Microsoft Project from other similar products?

very creative always inovating low cost

What is your favorite aspect of this product?

easy to implement and operate

What do you dislike most about this product?

just a little hard to configure

What recommendations would you give to someone considering this product?

you love the systems and the easy to undersand and implement

Pros

Continually Improving Product
Trustworthy
Efficient Service
Saves Time

Cons

Commodity Features

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Microsoft Project

What is Microsoft Project?

Company Details

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Awards & Recognition

Microsoft Project Ratings

87 Likeliness to Recommend

1 Since last award

95 Plan to Renew

1 Since last award

86 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Microsoft Project?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Planning and Scheduling Includes milestones, tasks and resource assignments (can also include WBS and CPM).

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Dependency and Milestone Tracking Ability to define project development stages and task dependencies while setting milestones to mark specific points in a project

Resource Management Includes resource allocation, expense tracking, and resource planning.

Reporting Straightforward data storage with ability to create any reports easily. Dashboards for any role with ability to easily build and modify.

Hierarchical Task Management Ability to create both templates and unique projects and support tasks that can be divided into sub-tasks and delegated

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Budget Management Includes financial planning, cost management, and payroll budgeting.

Time & Expense Tracking Ability to track time for planning and estimating

Mobile Access The solution can be easily accessed by employees through a dedicated native application or HTML5 access.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Task Management

Microsoft Project Reviews

Nahian M.

Best Project Management Solution

Likeliness to Recommend

Pros

Krishna P.

A great product!

Likeliness to Recommend

Pros

Hugo Arturo D.

Great to work with

Likeliness to Recommend

Pros

Cons

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Feature Ratings

Planning and Scheduling

Collaboration

Dependency and Milestone Tracking

Resource Management

Reporting

Hierarchical Task Management

Workflow Management

Document Management

Budget Management

Time & Expense Tracking

Mobile Access

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Quality of Features

Usability and Intuitiveness

Availability and Quality of Training

Product Strategy and Rate of Improvement

Breadth of Features

Ease of IT Administration

Vendor Support

Ease of Data Integration

Ease of Customization