Microsoft Project Customer Reviews 2026

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Microsoft Corporation

Microsoft Project

Composite Score

8.8 /10

CX Score

9.1 /10

531 Reviews

What is Microsoft Project?

Stay organized, focused, and in charge. Tackle anything from small projects to large initiatives. You may or may not be a project manager, but now you can be the boss of any project with a powerful, easy-to-use app.

Company Details

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Awards & Recognition

Microsoft Project won the following awards in the Project Management - Enterprise category

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2 Top Rated Capabilities

4 Top Rated Features

Latest Award, 2025

0 Top Rated Capabilities

2 Top Rated Features

2024

Microsoft Project Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Project.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

86 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Project?

2% Negative

6% Neutral

92% Positive

Pros

Reliable
Respectful
Enables Productivity
Saves Time

Feature Ratings

Average 84

Planning and Scheduling

Dependency and Milestone Tracking

Collaboration

Resource Management

Budget Management

Hierarchical Task Management

Workflow Management

Document Management

Reporting

Time & Expense Tracking

Mobile Access

Vendor Capability Ratings

Average 82

Ease of Implementation

Business Value Created

Quality of Features

Availability and Quality of Training

Breadth of Features

Usability and Intuitiveness

Ease of IT Administration

Vendor Support

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of Customization

Also Featured in...

Task Management

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Microsoft Project Reviews

Tushabomwe D.

Role: Operations
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2025

Project Management Experience.

Likeliness to Recommend

9 /10

What differentiates Microsoft Project from other similar products?

Microsoft Project is the leader in the project management software space and is usually the first to roll out new features which is then followed by their competitors.

What is your favorite aspect of this product?

My favorite aspect of Microsoft Project is its versatility and customization options. The ability to tailor the platform to fit different workflows and preferences鈥攚hether it's through custom views, automations, or task statuses鈥攎akes it incredibly adaptable for teams of all sizes and industries. This flexibility ensures that users can optimize their project management experience, streamlining workflows and enhancing productivity without being confined to a one-size-fits-all approach.

What do you dislike most about this product?

Performance issues can be a concern, especially their Linux Desktop app. This issue becomes more noticeable when switching between different views or accessing detailed project data.

What recommendations would you give to someone considering this product?

Microsoft Project has a lot of features, so take the time to go through its tutorials, knowledge base, and support materials to get familiar with its capabilities.

Pros

Reliable
Enables Productivity
Trustworthy
Efficient Service

Kelechi E.

Role: Information Technology
Industry: Banking
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Mar 2025

Positive Microsoft Projects Review

Likeliness to Recommend

9 /10

What differentiates Microsoft Project from other similar products?

Ease of use and workflow automation stands it out for me.

What is your favorite aspect of this product?

Workflow automate, using power automate.

What do you dislike most about this product?

Nothing to say right now.

What recommendations would you give to someone considering this product?

With the adequate training and guidance, it is an efficient solution to manage projects.

Pros

Continually Improving Product
Effective Service
Acts with Integrity
Helps Innovate

Role: Consultant
Industry: Consulting
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Mar 2025

Powerful but needs modern upgrades

Likeliness to Recommend

9 /10

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

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Microsoft Project

What is Microsoft Project?

Company Details

Need Assistance?

Awards & Recognition

Microsoft Project Ratings

88 Likeliness to Recommend

95 Plan to Renew

86 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Microsoft Project?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Planning and Scheduling Includes milestones, tasks and resource assignments (can also include WBS and CPM).

Dependency and Milestone Tracking Ability to define project development stages and task dependencies while setting milestones to mark specific points in a project

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Resource Management Includes resource allocation, expense tracking, and resource planning.

Budget Management Includes financial planning, cost management, and payroll budgeting.

Hierarchical Task Management Ability to create both templates and unique projects and support tasks that can be divided into sub-tasks and delegated

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Reporting Straightforward data storage with ability to create reports easily. Able to easily modify and build dashboards for real-time updates on KPI's and timelines.

Time & Expense Tracking Ability to track time for planning and estimating

Mobile Access The solution can be easily accessed by employees through a dedicated native application or HTML5 access.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Task Management

Microsoft Project Reviews

Tushabomwe D.

Project Management Experience.

Likeliness to Recommend

Pros

Kelechi E.

Positive Microsoft Projects Review

Likeliness to Recommend

Pros

Powerful but needs modern upgrades

Likeliness to Recommend

Pros

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Feature Ratings

Planning and Scheduling

Dependency and Milestone Tracking

Collaboration

Resource Management

Budget Management

Hierarchical Task Management

Workflow Management

Document Management

Reporting

Time & Expense Tracking

Mobile Access

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Quality of Features

Availability and Quality of Training

Breadth of Features

Usability and Intuitiveness

Ease of IT Administration

Vendor Support

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of Customization