Microsoft Planner Customer Reviews 2025

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Microsoft Corporation

Microsoft Planner

Composite Score

8.7 /10

CX Score

8.8 /10

93 Reviews

What is Microsoft Planner?

Take the chaos out of teamwork and get more done! Planner makes it easy for your team to create new plans, organize and assign tasks, share files, chat about what you鈥檙e working on, and get updates on progress.

Company Details

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Awards & Recognition

Microsoft Planner won the following awards in the Task Management category

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3 Top Rated Capabilities

5 Top Rated Features

2024

3 Top Rated Capabilities

5 Top Rated Features

2023

1 Top Rated Capabilities

1 Top Rated Features

2022

Microsoft Planner Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Planner.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

2
Since last award

95 Plan to Renew

86 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Planner?

2% Negative

4% Neutral

94% Positive

Pros

Reliable
Client Friendly Policies
Acts with Integrity
Trustworthy

Feature Ratings

Average 85

Task Assignment

Task Status

Task Categorization

List Tasks

Due Dates

Task Prioritization

Drag and Drop Prioritization

Dependencies

Notifications

Add Notes

Shared Task List

Vendor Capability Ratings

Average 82

Ease of Implementation

Ease of IT Administration

Business Value Created

Usability and Intuitiveness

Ease of Customization

Quality of Features

Availability and Quality of Training

Vendor Support

Ease of Data Integration

Product Strategy and Rate of Improvement

Breadth of Features

Microsoft Planner Reviews

Role: Operations
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Jun 2020

Easy to use but bit costly

Likeliness to Recommend

10 /10

Pros

Reliable
Enables Productivity
Unique Features
Efficient Service

Role: C-Level
Industry: Electronics
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Jun 2020

Great product! IT friendly interface

Likeliness to Recommend

5 /10

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Trustworthy

Cons

Vendor's Interest First

Role: Operations
Industry: Other
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Jun 2020

Easy but expensive

Likeliness to Recommend

8 /10

Pros

Efficient Service
Saves Time
Helps Innovate
Continually Improving Product

Cons

Less Inspiring
Less Caring
Vendor's Interest First

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Microsoft Planner

What is Microsoft Planner?

Company Details

Need Assistance?

Awards & Recognition

Microsoft Planner Ratings

88 Likeliness to Recommend

2 Since last award

95 Plan to Renew

86 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+90 Net Emotional Footprint

How much do users love Microsoft Planner?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Task Assignment Ability to see task assignee

Task Status Ability to display current status of tasks

Task Categorization Ability to categorize tasks

List Tasks Display outstanding tasks

Due Dates Ability to track due dates of tasks

Task Prioritization Ability to assign a priority to tasks.

Drag and Drop Prioritization Ability to re-order tasks using drag and drop

Dependencies Ability to add dependencies to other tasks

Notifications Tool alerts business of an application generated event.

Add Notes Ability to add free form notes to tasks

Shared Task List Ability to share a list with a team and have multiple team members edit the task list

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Microsoft Planner Reviews

Easy to use but bit costly

Likeliness to Recommend

Pros

Great product! IT friendly interface

Likeliness to Recommend

Pros

Cons

Easy but expensive

Likeliness to Recommend

Pros

Cons

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Feature Ratings

Task Assignment

Task Status

Task Categorization

List Tasks

Due Dates

Task Prioritization

Drag and Drop Prioritization

Dependencies

Notifications

Add Notes

Shared Task List

Vendor Capability Ratings

Ease of Implementation

Ease of IT Administration

Business Value Created

Usability and Intuitiveness

Ease of Customization

Quality of Features

Availability and Quality of Training

Vendor Support

Ease of Data Integration

Product Strategy and Rate of Improvement

Breadth of Features