Microsoft OneDrive for Business Customer Reviews 2025

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Microsoft Corporation

Microsoft OneDrive for Business

Composite Score

8.9 /10

CX Score

9.1 /10

533 Reviews

What is Microsoft OneDrive for Business?

OneDrive connects you to all your files in Office 365 so you can share and work together from anywhere while protecting your work.

Company Details

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Awards & Recognition

Microsoft OneDrive for Business won the following awards in the Content Collaboration category

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2023 Data Quadrant Champion

2023

0 Top Rated Capabilities

1 Top Rated Features

2023

0 Top Rated Capabilities

3 Top Rated Features

2022

Microsoft OneDrive for Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft OneDrive for Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

97 Plan to Renew

86 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft OneDrive for Business?

2% Negative

5% Neutral

93% Positive

Pros

Enables Productivity
Security Protects
Reliable
Saves Time

Feature Ratings

Average 84

Enterprise Grade Security Controls

Team Collaboration

Drag and Drop User Interface

Real-Time Synchronization

Data Loss Prevention

Audit Trail

Access Control and Rights Management

Mobility Support

Electronic Signatures

Large File Optimization

Cognitive Content Services

Vendor Capability Ratings

Average 83

Business Value Created

Ease of Data Integration

Ease of Implementation

Ease of IT Administration

Breadth of Features

Quality of Features

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Customization

Vendor Support

Microsoft OneDrive for Business Reviews

Ramy S.

Role: Consultant
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2025

Easy to use cloud storage service.

Likeliness to Recommend

10 /10

What differentiates Microsoft OneDrive for Business from other similar products?

Microsoft OneDrive for Business is user-friendly and efficient for both simple and advanced use cases. While the average user relies on it for file storage and sharing, business app developers can integrate it into analytics workflows using Power Apps or Power Automate.

What is your favorite aspect of this product?

My favorite aspect of Microsoft OneDrive for Business is its integration with Microsoft 365 apps. As the built-in storage for Office Online files, it makes file sharing and team collaboration much easier.

What do you dislike most about this product?

I believe that one of the drawbacks of Microsoft OneDrive for Business is its user interface and file organization, especially when dealing with a large number of diverse files.

What recommendations would you give to someone considering this product?

It鈥檚 important for both users and admins to understand OneDrive for Business access control and file permissions, especially when handling sensitive data or client documents.

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Gift A.

Role: Student Academic
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2025

I love it for its signature feature

Likeliness to Recommend

6 /10

What differentiates Microsoft OneDrive for Business from other similar products?

Its ability to use signage feature

What is your favorite aspect of this product?

I can sign a document with it

What do you dislike most about this product?

Almost like its counterpart in other features

What recommendations would you give to someone considering this product?

You can acquire it for it鈥檚 unique feature

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Shreya B.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2025

Store data very rapidly!

Likeliness to Recommend

10 /10

What differentiates Microsoft OneDrive for Business from other similar products?

OneDrive store data on cloud very rapidly with full security and encryption. It has various collaboration features and seamless integrate with MS 365.

What is your favorite aspect of this product?

Managing and editing documents in real time from anywhere in the world. It is syncing quickly.

What do you dislike most about this product?

No, issue so far, It is very helpful for us.

What recommendations would you give to someone considering this product?

Try this, it is good and very helpful for organisation data storage.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

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Microsoft OneDrive for Business

What is Microsoft OneDrive for Business?

Company Details

Need Assistance?

Awards & Recognition

2023 Data Quadrant Champion

Microsoft OneDrive for Business Ratings

89 Likeliness to Recommend

1 Since last award

97 Plan to Renew

86 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Microsoft OneDrive for Business?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Enterprise Grade Security Controls Encryption in-transit and at rest. Remote wiping of data on non-corporate owned devices.

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

Drag and Drop User Interface Optimal user interfaces and interactions, such as drag-and-drop and file open-in applications.

Real-Time Synchronization Synchronization of files to a central repository (on-prem or in the cloud) facilitating access across multiple devices.

Data Loss Prevention Detection of potential data breaches by monitoring, detecting and blocking the electronic transmission of sensitive data.

Audit Trail View all previous activity including any recent edits and user access.

Access Control and Rights Management Ability to discretely control who can access the file.

Mobility Support Software is optimized for mobile usage.

Electronic Signatures Form signatures can be captured, stored and reported on electronically

Large File Optimization Contains optimizations for transfers of large files.

Cognitive Content Services Content services powered by machine learning from optical character recognition to mining user activity for behavioural analytics & automated media tagging.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Microsoft OneDrive for Business Reviews

Ramy S.

Easy to use cloud storage service.

Likeliness to Recommend

Pros

Gift A.

I love it for its signature feature

Likeliness to Recommend

Pros

Shreya B.

Store data very rapidly!

Likeliness to Recommend

Pros

Most Popular Microsoft OneDrive for Business Comparisons

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Title

1
Since last award

1
Since last award

Feature Ratings

Enterprise Grade Security Controls

Team Collaboration

Drag and Drop User Interface

Real-Time Synchronization

Data Loss Prevention

Audit Trail

Access Control and Rights Management

Mobility Support

Electronic Signatures

Large File Optimization

Cognitive Content Services

Vendor Capability Ratings

Business Value Created

Ease of Data Integration

Ease of Implementation

Ease of IT Administration

Breadth of Features

Quality of Features

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Customization

Vendor Support