Microsoft OneDrive for Business Customer Reviews 2025 |

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Microsoft Corporation

Microsoft OneDrive for Business

Composite Score

8.9 /10

CX Score

9.1 /10

461 Reviews

What is Microsoft OneDrive for Business?

OneDrive connects you to all your files in Office 365 so you can share and work together from anywhere while protecting your work.

Company Details

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Awards & Recognition

Microsoft OneDrive for Business won the following awards in the Content Collaboration category

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2023 Data Quadrant Champion

2023

0 Top Rated Capabilities

1 Top Rated Features

2023

0 Top Rated Capabilities

3 Top Rated Features

2022

Microsoft OneDrive for Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft OneDrive for Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft OneDrive for Business?

2% Negative

5% Neutral

93% Positive

Pros

Reliable
Saves Time
Security Protects
Performance Enhancing

Feature Ratings

Average 84

Team Collaboration

Enterprise Grade Security Controls

Drag and Drop User Interface

Real-Time Synchronization

Data Loss Prevention

Access Control and Rights Management

Audit Trail

Mobility Support

Electronic Signatures

Large File Optimization

Cognitive Content Services

Vendor Capability Ratings

Average 84

Business Value Created

Ease of Data Integration

Ease of Implementation

Ease of IT Administration

Breadth of Features

Quality of Features

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Customization

Vendor Support

Microsoft OneDrive for Business Reviews

Jacob R.

Role: Information Technology
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2024

Cloud Storage, But Smarter

Likeliness to Recommend

10 /10

What differentiates Microsoft OneDrive for Business from other similar products?

Unlike Dropbox or Google Drive, it feels like an extension of Word, Excel, and PowerPoint, making file editing and sharing seamless

What is your favorite aspect of this product?

it allows me to roll back changes when someone accidentally overwrites important data.

What do you dislike most about this product?

I鈥檝e had delays that caused some frustration when accessing updated documents during client presentations.

What recommendations would you give to someone considering this product?

be sure to enable the 鈥淎lways keep on this device鈥� option for files you frequently access offline

Pros

Reliable
Generous Negotitation
Friendly Negotiation
Helps Innovate

Harvey B.

Role: Operations
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2024

A Cloud Companion for a Microsoft Ecosystem

Likeliness to Recommend

9 /10

What differentiates Microsoft OneDrive for Business from other similar products?

Unlike standalone cloud storage solutions like Google Drive, it feels like an extension of your desktop, not just an extra tool.

What is your favorite aspect of this product?

Version history. A teammate once replaced a crucial budget sheet, and restoring the older version took just seconds

What do you dislike most about this product?

I鈥檝e had moments where a presentation wouldn鈥檛 upload on time before a client call, which can be a deal-breaker during crunch periods.

What recommendations would you give to someone considering this product?

Make sure you organize your folders smartly, as shared drives can quickly become cluttered.

Pros

Efficient Service
Inspires Innovation
Friendly Negotiation
Helps Innovate

Nicole K.

Role: Information Technology
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2024

Completely visual and reasonable storage /10/10/

Likeliness to Recommend

9 /10

What differentiates Microsoft OneDrive for Business from other similar products?

It is not expensive like the rest.

What is your favorite aspect of this product?

Completely visual, 100% customizable with extensive features, reasonable storage and ensures document security to its users.

What do you dislike most about this product?

Requires more updates.

What recommendations would you give to someone considering this product?

Reasonable storage /10/10...

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

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Microsoft OneDrive for Business

What is Microsoft OneDrive for Business?

Company Details

Need Assistance?

Awards & Recognition

2023 Data Quadrant Champion

Microsoft OneDrive for Business Ratings

90 Likeliness to Recommend

1 Since last award

97 Plan to Renew

1 Since last award

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Microsoft OneDrive for Business?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

Enterprise Grade Security Controls Encryption in-transit and at rest. Remote wiping of data on non-corporate owned devices.

Drag and Drop User Interface Optimal user interfaces and interactions, such as drag-and-drop and file open-in applications.

Real-Time Synchronization Synchronization of files to a central repository (on-prem or in the cloud) facilitating access across multiple devices.

Data Loss Prevention Detection of potential data breaches by monitoring, detecting and blocking the electronic transmission of sensitive data.

Access Control and Rights Management Ability to discretely control who can access the file.

Audit Trail View all previous activity including any recent edits and user access.

Mobility Support Software is optimized for mobile usage.

Electronic Signatures Form signatures can be captured, stored and reported on electronically

Large File Optimization Contains optimizations for transfers of large files.

Cognitive Content Services Content services powered by machine learning from optical character recognition to mining user activity for behavioural analytics & automated media tagging.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Microsoft OneDrive for Business Reviews

Jacob R.

Cloud Storage, But Smarter

Likeliness to Recommend

Pros

Harvey B.

A Cloud Companion for a Microsoft Ecosystem

Likeliness to Recommend

Pros

Nicole K.

Completely visual and reasonable storage /10/10/

Likeliness to Recommend

Pros

Most Popular Microsoft OneDrive for Business Comparisons

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Title

1
Since last award

1
Since last award

Feature Ratings

Team Collaboration

Enterprise Grade Security Controls

Drag and Drop User Interface

Real-Time Synchronization

Data Loss Prevention

Access Control and Rights Management

Audit Trail

Mobility Support

Electronic Signatures

Large File Optimization

Cognitive Content Services

Vendor Capability Ratings

Business Value Created

Ease of Data Integration

Ease of Implementation

Ease of IT Administration

Breadth of Features

Quality of Features

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Customization

Vendor Support