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Microsoft Intune Logo Award Winner Product Badge
Microsoft Intune Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Intune

Composite Score
8.7 /10
CX Score
9.1 /10
Category
Microsoft Intune
8.7 /10

What is Microsoft Intune?

Simplify modern workplace management and achieve digital transformation with Microsoft Intune. Create the most productive Microsoft 365 environment for users to work on devices and apps they choose, while protecting data.

Company Details


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Awards & Recognition

Microsoft Intune won the following awards in the Enterprise Mobile Management category

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Microsoft Intune Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Intune.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

84 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Intune?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

Feature Ratings

Average 81

Mobile Device Management

85

Application Management

83

User Privacy

83

Location Services

82

Mobile Productivity

82

Security Management

81

Content Management

79

Reporting

78

Single Pane of Glass

78

Integration with ITSM and ITAM Tools

76

Expense Management

73

Vendor Capability Ratings

Average 79

Business Value Created

84

Quality of Features

82

Breadth of Features

81

Ease of IT Administration

81

Product Strategy and Rate of Improvement

80

Ease of Implementation

79

Usability and Intuitiveness

79

Ease of Data Integration

77

Availability and Quality of Training

75

Ease of Customization

74

Vendor Support

73

Microsoft Intune Reviews

Bhuneshwar M.

  • Role: Industry Specific Role
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Easy to navigate and use .

Likeliness to Recommend

8 /10

What differentiates Microsoft Intune from other similar products?

The capabilities to mange apps over diverse operating system without using the vpn for a connection with corporate network makes it worthwhile to use definitely.

What is your favorite aspect of this product?

Ability of customisation as per the needs of user and the security aspects of the system as it has ultimate security policies for several devices along with different automation needs .

What do you dislike most about this product?

As of now except for the sluggish behaviour of the app there is nothing to complain about.

What recommendations would you give to someone considering this product?

Secure platform for managing devices .

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Efficient Service

Melanie H.

  • Role: Industry Specific Role
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

One of its kind solution

Likeliness to Recommend

10 /10

What differentiates Microsoft Intune from other similar products?

To collaborate with staff members all around the nation, we use Skype for Business. Our team can ask a quick inquiry without having to wait for an email to arrive thanks to the immediate chat option. I am always linked to the individuals in my organization because to the fact that it is integrated with all the other Microsoft products.

What is your favorite aspect of this product?

I value how the dialer is minimalist, has lightning-fast contact detection, and is simple to use on all of our devices. Its distinctive emoji feature many more characters and are easily recognizable and memorable. The features of this program, such as messaging, calling, and integration with local and international lines, make it beneficial for professionals without being too much for them.

What do you dislike most about this product?

someone who has refueled, the new message is a piece that has been loosed. Expect I want to communicate a reestablished person, but it won't open the window right away. We click on it at numerous times, assuming the data is inactive, but all of a sudden it opens other windows of that person's conversations. This occasionally occurs and can be fixed.

What recommendations would you give to someone considering this product?

Skype can be used for a variety of things, including chatting with friends, conducting business, collaborating with teams, etc. Having the option of private chats is extremely uncommon. Both video calls and screen-sharing features are supported by the solution. Due to their proper setup, you never miss a message or reaction notice.

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Unique Features

Marian N.

  • Role: Public Sector
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

More flexible solution than anyone

Likeliness to Recommend

10 /10

What differentiates Microsoft Intune from other similar products?

Together with Skype for Business, Genesys Cloud enables users to communicate with other Office 365 Skype for Business users in their company right from the Genesys Cloud user interface. Users of Genesys Cloud are able to look for Skype for Business contacts, view their Skype status, and start chat chats with them before, during, or after a meeting.

What is your favorite aspect of this product?

Our company's de facto official communications norm across all departments is Skype for Business. It enables screen sharing, phone and video calls, and office status updates. We use Office 365, and it features screen-sharing, file transfer, video calling, and group calling. Outlook manages email and calendars.

What do you dislike most about this product?

When an update arrives, the Skype window occasionally hangs and automatically shuts. As a result, every three to four months, the update causes my continuous calls to stop. Other than that, the software is flawless. I believed moving Skype and coordinating with numerous devices to be difficult undertakings.

What recommendations would you give to someone considering this product?

You can contact with individuals using Skype in a variety of methods, including text, call, video, and conferences. Skype is the most amicable tool and provides outstanding quality, regardless of internet speed. Its user interface is rather straightforward to use. For your talks and meetings to proceed without interruption, low bandwidth usage is crucial.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

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